04/12/2016 KHelm1513, Hurlock, Maryland
We had originally planned to stay at the Hampton Inn in Frostburg for the weekend of their annual Storybook Holiday but after comparing prices and reviews on a couple sites we decided to cancel those ... more
We had originally planned to stay at the Hampton Inn in Frostburg for the weekend of their annual Storybook Holiday but after comparing prices and reviews on a couple sites we decided to cancel those reservations and give the Best Western in LaVale a chance. It was only a five minute drive to Frostburg and I am so glad we made the switch. Upon check in the clerk was friendly and informative, the lobby was nice and clean. We stayed on the second floor and the room was very clean and up to date. We have two small children, ages 7 and 4, so we took advantage of the pool area which was very clean and very nice; we all really enjoyed it. The next morning we took advantage of the complimentary breakfast which honestly was the highlight of our stay. It wasn't just cold cereal and some muffins- there was bacon, sausage, eggs, biscuits, sausage gravy, cereal, waffles, bagels, and so much more. And one thing that stood out to me, I don't drink dairy milk anymore and most places don't really offer plant-based options (such as almond or soy) but they had Silk soy-milk in vanilla and chocolate which was a huge excitement for me. We were so impressed and so very full when we left! The attendant was so attentive and took pride in keeping the area clean and the food replenished . I thanked her before we left and told her that everything was wonderful! We will definitely be back! less
TRAYGAGGU123, Manager at BEST WESTERN Braddock Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 301.729.3300.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
BEST WESTERN Braddock Inn