Best Western Bradbury Inn & Suites

there were about 80 of us in a group for a car show. The hotel was very patient and accommodating with all of us. They did their best to get rooms ready when we showed up two hours earlier than check in. less

Hotel was ok. Nothing wrong with the room. Pool was good. The issues were: Had multiple problems with room key. When checking in, we had to make multiple trips to the front desk because the keys did not work. Receptionist was nice and finally had to make a trip to our room. The keys worked good most of the time but one day they stopped working and had to get new keys. We stayed for 9 nights. Even though we removed the "do not disturb" sign, our room was not cleaned, new towels were not provided, trash was not removed, etc... We were there for the NBHA Youth Worlds Barrel Racing event and parking was full. One vehicle had a uhaul trailer and took up 5 spots. Another vehicle was pulling a utility trailer and took up 5 spots. A horse trailer was parked taking up a spot. A utility trailer with an ATV was parked and taking up a spot. These vehicles should not have been allowed to park in the parking lot. It is one of the closest hotels to the GA National Fairgrounds & Ag Center. less

Hotel is super clean. Despite a lift of mask mandates, they are still in full COVID mode—masks, using gloves to touch extra pillows/blankets, grab and go breakfast. The breakfast had good options (cereal, 2 types of yogurt, individually bagged pastries, RIPE bananas, oranges,bars), but no protein or hot food. I have to say I’ve stayed at a couple hotels pre-vaccine that figured out how to safely serve hot food, so I believe BW should have better options by now (e.g., eggs). Also they seem understaffed in the evening, as we had to go downstairs twice to get extra linens, as the first set ended up being pretty damp. This may not be their fault, as it seems so many people don’t want to work anymore, but I didn’t like it. I’ve been loyal to BW for several years, but my last few experiences are making me think twice about this. less

This hotel is very convenient and comfortable. No problems with check in, rooms nice and clean and large. Grab n Go breakfast is not as good as the buffet they used to have but is easy to get on your way out. This is sort of our go to hotel traveling from KY to Florida. less

Check in was exceptional. Traveling on business and was able to check in early. Room was clean. Pool area was clean, jacuzzi was relaxing after a long hard day at work. Staff was friendly. bed was very comfortable. Breakfast needs a little improvement. only offered coffee and milk to drink, no juice or hot water for tea. But with covid-19 it was understandable. Over all experience, I was very pleased and would recommend staying at BW. less