Looks fine, room was unclean
The exterior, lobby, etc of this hotel is nice. The room looked fine, but it was unclean. There was hair on the sheet/pillow of one bed, a toenail/fingernail clipping on the floor between the beds, ... more
The exterior, lobby, etc of this hotel is nice. The room looked fine, but it was unclean. There was hair on the sheet/pillow of one bed, a toenail/fingernail clipping on the floor between the beds, and the luggage stand/stool had dirty foot prints on it. NOT ok, especially during the times of Corona :( less
Masterkey Hospitality, Owner at Best Western Bradbury Inn & Suites, responded to this review
Dear Lauren,
We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try.
Best Regards,
Management Team