GREAT STAFF.....
This is my go to hotel any time I am in Borger. I know there are issues with every business, and this hotel is no exception. However, even faced with the difficulties of the keys not working, the st... more
This is my go to hotel any time I am in Borger. I know there are issues with every business, and this hotel is no exception. However, even faced with the difficulties of the keys not working, the staff of this hotel always smile and never complain about the issues they have to face every day. I spoke to the front desk and asked what was going on with the keys, and they were apologetic and told me that since they were not only changing out the door locks to a touch key system, but changing companies that handle their door lock system, the company dropped their license (ID number) if you will, and this made it impossible to make keys. Although it was annoying to get the lady to open my door, she always did it with a smile and never once made me feel like they were bothered by it. I did not feel like it was a security issue since I know they always walk around and check on the safety of the hotel.
As in life things happen beyond our control and this is what it seems happened there. I just thank all the staff for always smiling and making me feel like I am important to them. less