Decent place to stay in New Jersey
My family and I stayed here for one night in January and were satisfied with our stay. The front desk associate was extremely friendly and helpful. When I arrived with my infant and entered the hotel ... more
My family and I stayed here for one night in January and were satisfied with our stay. The front desk associate was extremely friendly and helpful. When I arrived with my infant and entered the hotel room, it smelled faintly of smoke. I returned to the front desk and informed her of the smell. She immediately gave me a nearby new room and thanked me for bringing it to her attention. She made it clear that she wanted to rectify any issues we had during our stay. The rooms were clean and contained a mini-fridge, microwave, hair dryer, and coffee machine. The hotel is also conveniently located right across the street from a Wawa to grab snacks, or there are vending machines. Complimentary breakfast included eggs, pancakes, cereal, yogurt, and more. less
Tina M, Guest Relations Manager at Best Western Bordentown Inn, responded to this review
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are happy to have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding the unwanted smell in the first room, so we are aware of the areas we can improve and adapt to our guest's many different needs. Know that actions shall be taken to improve everything on priority and you can have a better stay next time.
We hope to impress you during another visit with every level of service, thank you for sharing.