Roaches. Need I say more? Unfortunately, there's lots to say. DO NOT STAY AT THIS HOTEL. READ THIS REVIEW!
I arrived at this hotel during a road trip with my family at around midnight. When we arrived, the girl at the desk was shouting at someone on the phone, with 2 guests standing at the front desk waiting to be helped. When she gets off the phone, she helps the pair in front of us, and we overhear "the room SHOULD be clean and SHOULD have towels, but it's raining out so if you need anything, you're going to have to come to me because I refuse to walk in the rain." Lovely.
Now it's our turn to check in. We mentioned we we're there to check in and pulled up our confirmation. She rolled her eyes and said "yeah, I know" and then proceeded to walk away to a closet for a few minutes. She came back and said "So, your room SHOULD be clean, SHOULD have towels and SHOULD have POWER." We should've run then.
We finally make it to our room and when we get there what's greeting us? Cockroaches.
We left immediately. I should've known after our experience with the extremely unpleasant and rude girl at the front desk that this was a nightmare hotel. Avoid this hotel at all costs.
The only plus? They gave us a refund when we called and complained the next day. But this is not about money, this is about the fact that this hotel is not somewhere I think anyone should ever have to sleep. Rudeness gets you 2 or 3 stars, so long as the hotel is clean. Roaches are the absolute last straw! STAY AWAY! That's all I can say. Learn from my experience. RUN! less