We stayed here for 3 nights at the beginning of the week for my 14 year old stepdaughter so that she did not get bored at half-term. Miracle of miracles - she did not!
We stayed in a family suite - her twin-bed room was larger and brighter than our double, so that was a good start in her eyes lol. There was plenty of storage space and the rooms were very warm and welcoming. In fact, the heating did not work in our bedroom and it was promptly fixed when we notified them.
The staff are warm and welcoming from arrival throughout our stay. A special mention to the 4 young ladies who delivered our room service on our last night when we were having a very lazy time. They even brought our desserts separately.
The food is fresh and tasty and of a very good standard. There is plenty of choice with something for everyone both for breakfast and dinner, and the lounge menu for snacking is tasty.
The bar area is very relaxing and a range of drinks is served and will not break the bank. There is a large screen TV as well as a quiet reading area with books supplied along with a large open fire. Its coziness is surprising given its size.
The wi-fi is of a good standard.
The spa and pool area is a short walk away but well worth it. Free entry to hotel residents, there are 2 pools (the largest is adults-only), 2 steam rooms, 2 saunas, 2 jacuzzis, a jazuzzi-like area for children, and a plunge pool. There is a gym, squash courts and a stand-up tanner. A separate bar area now only serves tea and coffee with a machine for soft drinks. It is a pity more is not made of that area but I suspect it is not commercially viable.
The Carriages treatment place is next door to the spa and is well worth a visit too. We all had massages etc. I worked during our stay - I cannot say how much I had looked forward to my massage at the end of the day. Brilliant!
The hotel is in a mixed industrial/residential area, but the grounds are so beautiful and well kept - you would think that you were in the middle of the countryside. I can see why people have weddings there.
I know this is a 3 star hotel. Believe me, it is a VERY good 3 star and good value. less