Best Western Manchester Bury Bolholt Country Park Hotel

Stayed here for 2 nights hotel is in a great location only a couple of pounds in a taxi from the hotel into Bury town centre. Fantastic Entrance leading up to the hotel only negative I would mention is when it’s dark there are no lights in the grounds which I feel is bad our taxi driver went the wrong way. Reception staff were friendly and very helpful through out our stay. Our room was also lovely very spacious and lots of room for 3 woman to get ready, large spacious bathroom also. One thing we did appreciate was the iron and board already in the room this was a great benefit. We didn’t eat at the hotel so can not comment however we did use the bar, good selection of drinks and reasonably priced for a hotel, staff were friendly as well. We did use the leisure facilities which we all agreed were excellent, 2 large swimming pools, jacuzzi’s, gym and Sauna’s. Changing facilities were excellent and again staff were really friendly. Would definitely recommend this hotel. less

The welcome from reception staff was warm and welcoming. The room was clean and well suited for our overnight stay. The furniture was a little tired. The bed was comfortable with lovely clean white linen. Breakfast was good, lots of choice the only downfall was the toast. The staff were all friendly and nothing was too much trouble. We would stay here again. less

Me and my husband stayed in August. Whilst the view was lovely our room was not. The room had a vile smell and furniture not the best. After our night out we came back and managed an hours sleep before the fire alarm went off. It was on and off for over an hour. Everyone in the hotel ended up in reception whilst the night staff didn’t no what was going on with the alarm. People were very distressed due to not knowing what was going on. We was not given any answer as to what was happening. I witnessed children crying because of the noise. Someone had called the fire brigade who came and managed to sort the fault out. The following morning we were then told we just had to have the breakfast that was just left. We felt quite rushed. The receptionist the following morning was absolutely lovely and couldn’t apologise enough. We are still waiting for a manager to call us after nearly a week. less

Great stay would return, slight updating needed in some areas. Excellent service nothing to much trouble, good value food, good quality ingredients. Great that you can use leisure facilities next door as a quest of hotel for free. Beauty treatments on site to for extra cost, very friendly staff. less

We have been staying here for a several weeks each year when we are over from NZ. What keeps bringing us back year after year are the friendly and helpful staff in all areas of the hotel. From Dan and Ash ,the managers , to Amy, Asher, Stacey, Sarah, Yasmin and Zoe on reception, Sharon and Julie in housekeeping, Anne , Portia, Nikita on the bar and restaurant and Gary in the kitchen , Vicky and Staci at the breakfast service, Pete and Brian in maintenance/ grounds everyone is friendly , welcoming and helpful. We feel it’s a home from home. Rooms...theses are kept spotlessly clean and tidy by housekeeping with a good supply of tea , coffee, water and biscuits. On the negative side they are old fashioned with pine furniture which is serviceable but in need of modernisation. The shower is over the bath so maybe the bath could be removed and a walk in shower installed ? Breakfast....a good selection of the usual full English items, bacon, sausages, black pudding, mushrooms, beans, tomatoes etc that you help yourself to , so no small portions like at some hotels ,plus there are cereals, fruits, yoghurts and pastries etc for a lighter meal. You can order eggs of your choice and other breakfast items , the veg sausages are great , very tasty ! If you arrive late then the eggs in the warmer can be unappetising but fresh ones can be ordered. For those of us on holiday a later cut off time of 9:30 am rather than 9am in the week would be appreciated. Meals...there is a good selection of bar meals, sandwiches, jacket potatoes, salads, burgers etc or an a la Carte menu or up to 3 different specials each week. On our last weekend we had a family get together with over 20 of us to feed including 3 children and all the meals were done in a timely manner and brought out together. Thank you Gaz ! Reception....Amy and all the girls too many to name, are always friendly whether 9am or 9 pm and all our requests were filled. It was very hot whilst we were over so requested and got a fan as no air con at the hotel. Grounds.....always well kept with colourful flowers and neat bushes despite the lack of rain by Pete Stables...yet to try the pool and spa facilities next door but look inviting. Had a pedicure at Carriages there and Cath did a great job for me and my sister. Feet loved it ! less