We have been staying here for a several weeks each year when we are over from NZ. What keeps bringing us back year after year are the friendly and helpful staff in all areas of the hotel. From Dan and Ash ,the managers , to Amy, Asher, Stacey, Sarah, Yasmin and Zoe on reception, Sharon and Julie in housekeeping, Anne , Portia, Nikita on the bar and restaurant and Gary in the kitchen , Vicky and Staci at the breakfast service, Pete and Brian in maintenance/ grounds everyone is friendly , welcoming and helpful. We feel it’s a home from home.
Rooms...theses are kept spotlessly clean and tidy by housekeeping with a good supply of tea , coffee, water and biscuits.
On the negative side they are old fashioned with pine furniture which is serviceable but in need of modernisation. The shower is over the bath so maybe the bath could be removed and a walk in shower installed ?
Breakfast....a good selection of the usual full English items, bacon, sausages, black pudding, mushrooms, beans, tomatoes etc that you help yourself to , so no small portions like at some hotels ,plus there are cereals, fruits, yoghurts and pastries etc for a lighter meal. You can order eggs of your choice and other breakfast items , the veg sausages are great , very tasty !
If you arrive late then the eggs in the warmer can be unappetising but fresh ones can be ordered. For those of us on holiday a later cut off time of 9:30 am rather than 9am in the week would be appreciated.
Meals...there is a good selection of bar meals, sandwiches, jacket potatoes, salads, burgers etc or an a la Carte menu or up to 3 different specials each week. On our last weekend we had a family get together with over 20 of us to feed including 3 children and all the meals were done in a timely manner and brought out together. Thank you Gaz !
Reception....Amy and all the girls too many to name, are always friendly whether 9am or 9 pm and all our requests were filled. It was very hot whilst we were over so requested and got a fan as no air con at the hotel.
Grounds.....always well kept with colourful flowers and neat bushes despite the lack of rain by Pete
Stables...yet to try the pool and spa facilities next door but look inviting. Had a pedicure at Carriages there and Cath did a great job for me and my sister. Feet loved it ! less