1 night was acceptable
10/07/2019 W6811WIdonnah, Petersfield, United Kingdom
room had a strange smell. the window didn't open more than an inch, no fan, no aircon - no sleep through being rather warm. I had to move the bed and the bedside tables to access the light switch and ... more
room had a strange smell. the window didn't open more than an inch, no fan, no aircon - no sleep through being rather warm. I had to move the bed and the bedside tables to access the light switch and pug sockets. it was a struggle to close the curtains due to the positioning of the furniture. Having a shower was painful due to the complete lack of water pressure and the shower being more of a trickle. Noise from the corridor of people opening their bedroom doors and walking down the corridor was not concealed at all. added with the mattress being rather thin it made for not a great nights sleep. I would say it was ok for a one night business stay but I wouldn't stay there if I was paying for it. Food was nice and the staff were very friendly and efficient. I didn't visit the spa area less
Dan Q, General Manager at Best Western Manchester Bury Bolholt Country Park Hotel, responded to this review
Thank you for taking the time to leave a review of our hotel.
I am sorry to hear that the room was too warm and you had problems with noise. The weather has been warm recently and fans are available on request from the reception desk. I do hope that you made us aware of these problems at the time, so we could try to rectify them or move you into an alternative room.
I am glad you found the staff to be very friendly and enjoyed your food.
I do hope you will consider staying with us again in the future when you are next in the area.