BEST WESTERN Bohemian Resort

Little by little I am disappointing of the hotels under Brand "Best Western" . I believe this brand is sold one time and there is no supervision or revising on the hotel quality. I am very regretful why I did not read the reviews before I book. I just looked at the photo and by some clicks I booked this hotel. Since Sevan was near the places I wanted to visit I chose this hotel as our base.The hotel location is somewhere at the road and near now center you may go for shopping or dining. The hotel walls was very high and the security was wearing uniform like Army. So it gave us the imagine going to a military center. The guard who could not speak English forced us to park in the ruin land outside the hotel and without helping us to carry the luggage, guided us to the reception. Receptionist ask us many questions ( was in an investigation) and despite our request gave us a Double-story villa. in the middle. I believe there was just another guest at this hotel. The villa was located in two queues. and the space between them is leading to the lake. There was a sitting space and the bathroom at the ground floor and two tiny rooms upstairs with a small uncomfortable beds with a very tiny blanket at each room. The room was very cold and the wind were coming in though the doors and windows. We were told if we want dinner we should go before 9:00 p,m. The dining hall was at the second floor, It was large but empty besides cold. ( Have you watched Shining Movie?). The food quality was not ideal but there was no other choice. We just saw one guy serving. When we return back we asked the extra blankets which they brought for us. The radiators in the rooms were warm ( about twenty degree centigrade) and the outside was minus ten. So could not sleep. Tomorrow, we went for the breakfast. There was not many choices. The same guy at the restaurant was there. We asked to take one piece of bread and cheese for my son to the villa since he was sick and did not came with us. But that man in a very rude manner said "No No not possible" So adding all this together we decided to leave. It was snowing badly and when we were leaving , we were realizing the movie " Escape from Gulag" just to give you the feeling. The hotel itself is attached to the lake and the villas should not be very bad ( space for 3 persons not more) in the summer. So if you are satisfied with a 1-2 star motel you may consider this hotel as a choice but if you want service, hospitality and comfort, plus internet, seek it somewhere else. less

Overall the hotel is good for 3*, but the price is too high for low season! We stayed with family in junior suite. The room with heating, WiFi - no! (Nobody could fix it):-(, TV has only 10 ch! Good restaurant, though a lot of things missing from menu. Whatever, the stay was excellent. Note: for summer time has good swimming pool, dock for boats, next door beach! less

We stayed in this hotel for one night from 27-28 of August. The hotel is the shame of Best western chain, the rooms are a very poor quality, the stuff allowed drunk guests to swim in the pool, who made so much of noise. We tried to reach reception 2 times and complained, but unsuccessfully... We filled us as in 1-2 star bad quality motel. Neither food nor service was even of average quality. My strong advise is if you are visiting Sevan always pass away this hotel... Never will come back here again!! less

I gave 2 stars because the place is kept clean and and there was 1 person in whole place who was actually friendly and his name was Rubik he was the bell boy I'm Armenian I know how the live is like there but I lived in USA for past 23 years Armenia if you want tourist to come back learn how to give better service Service sucks!! The reception lady has attitude every time you ask somebody question they look at you like what the hell do you want!! If you charging people American Prices like $150 a night then you should service people like America does We had to ask for towels , for blankets nothing was in a room When we ordered food nobody came back to clean Our room was never cleaned the 2 nights we stayed We asked for glasses they told me tomorrow ?? Really ?? The wifi sucks ! I told the reception wifi doesn't work she said walk around the place you'll find it? Waiters are absolutely horrible!! I mean raise you're Standards honestly I'm very disappointed I would never come back here ever!! Even if you paid me !! And if you go for free breakfast they make you feel like they donating food for you Are you kidding me !! I should went to Miami and at least all the money I spent in Armenia I would enjoy my vacation not get aggravated every day by simple things less

My review is limited in that we only stayed here for one night. We got upgraded to a suite with two upstairs bedrooms but the bathroom was downstairs. It had a separate living/sitting room and a small balcony. The bedroom was fine and the place was clean. The carpet on the stairs was a little worn. There was no water in the pool. The location is right on the lake and it was quiet. I ate in the restaurant, chicken soup and Greek salad, which were fine. They didn't have the soup I wanted. The dining room seemed to be a ballroom. There weren't many people staying in the hotel that night. The TV had only one channel. Wifi connection was strong. I would give it 3 1/2 stars if that were possible. less