Best Western Boerne Inn & Suites

36756 Interstate 10 W, Boerne, Texas, 78006-3557, United States
based on 186 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Boerne Inn & Suites

This huge and beautiful renovation was completed in 2016 to join one of the biggest worldwide hotel chains as the Best Western Boerne Inn & Suites located in Boerne, Texas.

The hotel is very conveniently located on Exit 539 on Interstate H
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Boerne Inn & Suites

Traveller Overview:
4.0 Rating: 186 reviews
Excellent 53%
Very Good 22%
Average 10%
Poor 5%
Terrible 6%
Rating

Kristin J, wrote review 12/03/2020

2nd Stay

We have stayed at this hotel twice ...Comfy beds, warm showers, good breakfast selection. Easy to find and easy highway access. The only reason the hotel doesn't get a full 5 stars is upon entering ... more

Owner Response
TonyH4228, General Manager at Best Western Boerne Inn & Suites, responded to this review
Thank you for providing feedback on your stay with us. I apologize for the issues you encountered with your A/C and this will be addressed with our maintenance department. We hope you will visit us again soon. Sincerely, Tony H. General Manager
Rating

RoadGuys2, wrote review 19/02/2020

It's OK

Property was well up to Best Western standards and didn't dissapoint in service, comfort, cleanliness or amenities. They did, however have some construction going on and, I think they are becoming par... more

Owner Response
BOB P, Owner at Best Western Boerne Inn & Suites, responded to this review
Dear RoadGuys2: We appreciate your comments and for your information we are not changing brands. We are always trying to improve our hotel to meet the needs of our guests. Although we are not located next to other commercial outlets, we are within an easy 5 minutes driving time to downtown Boerne which offers many unique and interesting dining and drinking options. Some guests have opted to walk to the downtown area which is within 2 miles of the hotel. We hope you will visit us again. Sincerely, Tony H. General Manager
Rating

329bobp, wrote review 12/02/2020

A "Tricky" Entrance

This a typical Best Western property...friendly, clean, comfortable, and reasonably priced. The only minor drawback is figuring out how to get there from the Interstate, but once you have mastered fi... more

Owner Response
BOB P, Owner at Best Western Boerne Inn & Suites, responded to this review
Thank you for your feedback. We are pleased that we were able to provide the level of service and hospitality you expect and deserve. We are sorry for the inconvenience of locating us and we are always available to assist you. We look forward to your next visit. Sincerely, Tony H. General Manager
Rating

Blane B, wrote review 11/02/2020

Disappointed

I have always been a loyal Best Western customer. I just have trouble redeeming my rewards points. I do really well at collecting them. I have a lot of points. I have redeemed them before. More often ... more

Owner Response
BOB P, Owner at Best Western Boerne Inn & Suites, responded to this review
Dear Blane B: I offer my sincerest apology for not providing the level of service you expect. The use of Best Western Rewards points can be accomplished by reserving your room through Best Western Rewards on line or by calling the Rewards Help Desk. The hotel can also provide reservations using points. I would be glad to assist you in using your points at any time. Please allow us to continue to support your lodging needs and we appreciate your loyalty. Sincerely, Tony H. General Manager
Rating

bikerchaps, wrote review 02/02/2020

Fantastic in every way!

Check in process was very fast and easy after making reservations on line while we were driving. We were given a large room like a mini suite, and the king bed was soooooo comfortable we slept sound... more

Owner Response
BOB P, Owner at Best Western Boerne Inn & Suites, responded to this review
Dear bikerchaps: We really appreciate your review and feedback of your recent stay with us. Our staff is always happy to hear that we were able to provide a comfortable and relaxing stay for you. We hope to see you again soon. Sincerely, Tony H. General Manager