Enjoyable and comfortable
17/11/2018 echrystal, El Paso, Texas
My family and I had a very satisfying stay at this Inn. We were there for about 3m give or take for business purposes and honestly if we get to go back out there we will definitely be staying here aga... more
My family and I had a very satisfying stay at this Inn. We were there for about 3m give or take for business purposes and honestly if we get to go back out there we will definitely be staying here again. The staff was excellent all very welcoming and friendly. Tony the general manager was always very kind, second manager she was also very nice. Erin worked the graveyard shift, very pleasant individual he regularly made sure we were ok. Breakfast was great and the gym area has all the basics needed really enjoyed. We only experienced one little issue with the heater/ac unit and although it wasn't their fault (electrical) we were gladly moved to another room right away. Overall very pleased, and thankful. less
TonyH4228, General Manager at Best Western Boerne Inn & Suites, responded to this review
Dear echrystal: Thank you so very much for your kind remarks in reference to your recent stay at the Best Western Boerne Inn & Suites. Our staff tries very hard to make every guest feel welcome and able to relax. We apologize for the issue you had with your room air conditioner. I assure you it will be addressed immediately. We do hope you will be able to return to Hill Country and spend some time enjoying our community and the beauty of this area.