Best Western Boerne Inn & Suites

36756 Interstate 10 W, Boerne, Texas, 78006-3557, United States
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Best Western Boerne Inn & Suites

This huge and beautiful renovation was completed in 2016 to join one of the biggest worldwide hotel chains as the Best Western Boerne Inn & Suites located in Boerne, Texas.

The hotel is very conveniently located on Exit 539 on Interstate H
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
36756 Interstate 10 W, Boerne, Texas, 78006-3557, United States

Reviews of Best Western Boerne Inn & Suites

Traveller Overview:
4.0 Rating: 209 reviews
Excellent 50%
Very Good 20%
Average 11%
Poor 6%
Terrible 11%
Rating

jimjobnet, wrote review 19/09/2021

Long drive

Good customer service, room cleanliness could use improvement. Bathroom look like it was half way wiped down, and with a dirty rag. Floors were dirty and sticky. With covid this should not have happen... more

Rating

valeriemcneill6172, wrote review 15/09/2021

Excellent lovely staff

Property was beautiful, room was clean, everything was open - pool, exercise room, and full breakfast bar every morning. The staff was excellent - very helpful, accommodating, and KIND. Great stay!!!!... more

Owner Response
Tony Holm, General Manager at Best Western Boerne Inn & Suites, responded to this review
We truly appreciate you staying with us and are pleased that you had an enjoyable stay. We look forward to your next visit. Sincerely, Tony H. General Manager
Rating

ADL512, wrote review 11/09/2021

Great Service and Value

Cassidy at the front desk rescued our holiday weekend when our nearby VRBO was unacceptable. She was able to book one of the last rooms for us, and treated us and all the guests with such professiona... more

Owner Response
Tony Holm, General Manager at Best Western Boerne Inn & Suites, responded to this review
We truly appreciate your rating and comments. Our staff is dedicated to providing the level of service you expect and deserve and are always pleased when we are able to make our guest's stay enjoyable. We hope to see you again soon. Sincerely, Tony H. General Manager
Rating

darceysmith0109, wrote review 09/09/2021

Great Stay!

Very attentive and friendly staff, clean property. I had questions regarding my charges when I checked in and they handled it professionally and without argument. We appreciate the full hot breakfast ... more

Owner Response
Tony Holm, General Manager at Best Western Boerne Inn & Suites, responded to this review
Thank you for your rating and comments. The staff works hard to ensure every guest has the same type of experience and we hope you will visit us again soon. Sincerely, Tony H. General Manager
Rating

jameschinzjr, wrote review 06/09/2021

Won't go back

I was charged twice for literally a four hour stay. The manager argued with me when I questioned my bill. Argued with me when I asked for one of the charges to be credited back. Finally at the end of ... more

Owner Response
Tony Holm, General Manager at Best Western Boerne Inn & Suites, responded to this review
We are sorry for the confusion for your stay Checking in early in the morning of the scheduled day of arrival creates an added day to the stay and we rely upon the guest checking out to inform us if they are leaving early. We have made the appropriate adjustment to the credit card which normally takes 2-3 business days depending upon the financial institution. Tony L. Holm General Manager Best Western Boerne Inn & Suites