Best Western Blu Hotel Roma

The guy at the reception was rude, arrogant. We asked for the bus info and where to take the bus to the subway. The receptionist was really impatient, it’s like that bothered him to explain it to us. The hotel room is extremely small and simple! Stay away from this hotel. There are much better ones near Rome. less

We were 28 people who stayed three nights at Best Western Blu Hotel Roma. The staff in the reception was friendly and service minded. The rooms were very small. But they were clean and of an acceptable standard with a small fridge. During our stay we had dinner twice in the restaurant. I cannot recommend it. One evening they served grilled meat on skewers. It was very dry and I am sure that it was leftovers from the day before. There was a meat ball, some pork and some meat that I couldn’t identify. It tasted as if the meat came from another dish from yesterday and had been put on the skewers so it could be cooked once more. Another evening the waiter by accident lost a small piece of pasta on the floor while he was serving me. He said “hopla”, and then he ran to the next table to serve. I was curious to see if he came back to pick up the pasta on the floor. But he did not! When we finished the dinner it was still lying on the floor next to my chair. On the last morning we had to leave early to go to the airport. Our guide asked if the breakfast buffet could open up 15 minutes earlier. The answer was no. Because they didn’t receive fresh bread that early. The answer was very strange, because there was no fresh bread at all in the buffet on any of the mornings. The bread was so dry that it had to be put in a toaster. In the breakfast buffet I also found old slices of mortadella to put on the bread. It tasted so bad that I couldn’t eat it. In the room there was a form which could be used to evaluate the hotel. If I wrote my email address on it I could win a dinner in the restaurant. I decided not to write my email address. I am surprised that a four star hotel can have a restaurant of such a low standard. The hotel itself is ok - just don't eat in the restaurant. less

Quite basic but comfortable. Restaurant on site nice food but expensive. It’s ok for an overnight stay. Bit on the peripheral for centre of Rome but taxis are in abundance and can’t charge more than 20 euros. less

Stayed on a family vacation here in a quadruple room. Little long to reach from airport, it took around 45 minutes in a seven seater car that we hired. We were greeted by the on duty staff at reception. Indian travellers please note that there are no bell boys to carry your stuff so be mentally ready to carry your suitcases of your own. Decent room absolutely fine for family of two adults and 2 kids. Hotel is around 5-7 minutes car/bur ride from Roma Tiburtina so the connectivity is excellent. You can get bus ticket from a bar next to the property. Sleep quality is good and the bedding provided is enough. Missed carpet in the entire room as a small carpet was kept only in a middle of the room. Breakfast had decent verity of croissant, fruits, yogurts, sausages etc. less

The accommodations were very nice but we ended up not staying there. We paid for one night (even though we didn't stay, because it was too late to cancel without the charge), and cancelled our second night. We wanted to be closer to Rome so we could walk to all areas. You are not able to do this if you stay at this hotel. It wasn't too far from the train station, but again we wouldn't have felt comfortable walking from the train station to the Blu Hotel Roma in the evening. less