Best Western Blu Hotel Roma

Stayed on a family vacation here in a quadruple room. Little long to reach from airport, it took around 45 minutes in a seven seater car that we hired. We were greeted by the on duty staff at reception. Indian travellers please note that there are no bell boys to carry your stuff so be mentally ready to carry your suitcases of your own. Decent room absolutely fine for family of two adults and 2 kids. Hotel is around 5-7 minutes car/bur ride from Roma Tiburtina so the connectivity is excellent. You can get bus ticket from a bar next to the property. Sleep quality is good and the bedding provided is enough. Missed carpet in the entire room as a small carpet was kept only in a middle of the room. Breakfast had decent verity of croissant, fruits, yogurts, sausages etc. less

The accommodations were very nice but we ended up not staying there. We paid for one night (even though we didn't stay, because it was too late to cancel without the charge), and cancelled our second night. We wanted to be closer to Rome so we could walk to all areas. You are not able to do this if you stay at this hotel. It wasn't too far from the train station, but again we wouldn't have felt comfortable walking from the train station to the Blu Hotel Roma in the evening. less

Plus-The hotel is very handy. Is not in the central area,but easy acces. Clean rooms, with balcony(if you ask on reception). Catalina is one of the best staff over there. She is very helpful and always with a lovely smile on her face. Minus- if you have a car, you must to pay if you want to park in there proximity. Overall, i recommend this hotel, close to tangenziale and easy acces to get outside Rome for trips. less

At breakfast, we were told by the hotel waitress to vacate a table in one section of the breakfast area and sit in a different area, with her exact words "Senor, you cannot sit here". Later when I asked another staff whether they had reservations for the area in which we wished to sit, he replied in the negative. We were told that the lady "thought" we were part of a "group" (of Asians), which does not explain why she thought so, nor why such a member cant sit in the section we chose. Even more sinister was the action of a senior manager who rudely indicated that the lady thought so because she saw us coming with the group. This cannot be true since we came in a separate lift and even the senior manager saw us getting off the lift. When we were returning to our rooms, he stopped our lift and forcibly checked my daughter's mobile to find out whether she had taken any pictures -- with the stated reason that taking pictures was prohibited in the reception and breakfast area. I have been to all parts of the world and have never come across a hotel which prohibits taking pictures in any of the areas accessible to guests. And we have never had such an experience with the hotel staff anywhere else. less

I stayed at the Best Western Blu in Roma for 2 nights in June 2019. This was a short business trip. I found the hotel to be clean and well organised. The staff are friendly and very helpful. Breakfast was limited choice wise, but what was available was tasty and well presented, I enjoyed the pastries and coffee. The room was quite large and clean and the air conditioning worked well which was good as it was 35c while I was in there. It is a short walk to the nearest metro or a bus ride but we took a taxi to the city centre which was around 20 euros. If I were staying longer in Rome I would prefer a hotel with its own restaurant and perhaps a pool or gym, but for value for money, this hotel would be hard to beat. less