Best Western Blanche De Castille Dourdan

The room was great, atmosphere was nice, but the pricing of drinks and food in the restaurant was way too high and the same goes for breakfast, Mediocre food for large prices.We also received a seperate bill for something that supposed to be in the menu. I had to check to find out. less

We stayed one night on route from Dordogne to Calais and found the hotel to be clean and comfortable with a lovely bar and lounge area and parking. So far so good. Unfortunately we had a very noisy room above the kitchen which received a delivery before daylight which woke us up, We went down for breakfast at 8.55 to find that most of the buffet had gone...there were no more pastries, very little bread and two bits of ham left - there were yoghurts and cereals but it was not an abundant spread for 12 euros each. I went to reception to complain about the lack of croissants etc and had to suggest they go to get some from the boulangerie in the village which they did but we had no apologie. Also the cups of the table were dirty (we were not the only ones to complain about this - we are not generally complainers). They said the machine had not washed them properly. It is a shame as this hotel has great potential but there seems to be a lack of engagement and pride from the management. less

We have stayed at this hotel many times-we get a family room and it's a perfect stop off after a long drive from UK We arrived and we're met by a less than smiley helpful receptionist-given our room and that was it. However when we got in to our room we could not even open the door as the camp bed for our son was blocking it.. We went down to the reception and after requesting a room which we could not have ..they moved a desk so the door could open. Great! There was actually @ 18 inches to move around the room it was ridiculous but the staff could not see it. The other thing is if you stay here on a Sunday there is absolutely no where to eat-the hotel offers a cold plate food and that is it..the rest of the town is closed- after an 11 hour drive this was not ideal. On a Sunday ''young staff'' are on and there is a certain lack of knowledge and understanding of what is expected we felt After staying here many times I am struggling to find a reason to stay again less

Been here a couple of times through work, the rooms are being done up slowly so if you are unfortunate to get a room which has not been renovated quite honestly it is disgusting, old smelly carpets, the tiny almost dangerous shower room, the walk to the 'room' without lighting and miles away from the actual hotel is scary and I would not like the kids or single women wandering around by themselves, the food is school cantine food and not particularly apetising. All in all if I had the choice we'd never go there. less

My husband booked this hotel on the last leg of our road trip through France due to the relative close proximity to CDG in Paris. We were so pleasantly surprised by this hotel...someone at Best Western needs a promotion. Can't say what it was like before it was taken over, but the cleanliness, service and restaurant helped make our last night a delight. The village of Dourdan doesn't show up in major tourists books, and boy are we lucky. Charming, lovely square, cool castle and awfully nice people make this a place one might fantasize about living in. There was a fantastic food and goods market (ok, like so many of the markets, goods made in China) on Wednesday, amazing patisseries, and a lovely Optical store where I finally got my souvenir from France - cool frames by a French designer. The rooms could be a touch larger and a little more stylish, but the bed was soft, the area quiet at night and birds were singing out the window in the morning. Who could ask for more? less