Best Western Blanche De Castille Dourdan

situated in the heart of a lovely small town with relaxed atmosphere Hotel was great - clean quiet and well run and friendly staff loved being able to stay with our dog and had a lovely view of the church / cathedral less

The outside of the hotel looks characteristic (but that's the only thing with character). And free parking in front of the hotel is very convenient. Inside it doesn't match the cosy exterior. It's old and needs renovation and has no ambiance. The room was spacious (also because we had to get a 3-person room and pay extra because we had a baby with us while the website says baby's are free). In the bathroom the water didn't go through so even if you just wanted to take a shower you would be up to your ankles in water. We did like the fact that we had more towels than usual. The restaurant we really looked forward to after a long journey but was the biggest disappointment. Service is awful, not friendly and no word of English while almost all the guests were Dutch or German. Written menu was difficult to read and had not many options. The waiters were sighing out loud when we asked things. First we got a bottle of wine with cork for 30 euro's that was just put in front of us without giving us a taste. We asked for replacement (which we got and liked). Then the menu didn't turn out to be vegetarian friendly (I know we were in France but come on! It's 2021). This was the end of our journey and everywhere else they had good vegetarian options. They charged 15 euro's for half a zucchini and some slices of carrots and I was still hungry the rest of the night. Come on people! I'm vegetarian, not a rabbit. Then breakfast.... first we found out that the coffee machine in the room was broken. Then when going to the breakfast room, unfriendly staff in a room with (again) not the slightest bit of ambiance. All cheese, jams, etc was prepackaged. No good bread. No coffee options like cappuccino. For children only junk full of sugar. No fruit salad, no croissants, no scrambled eggs or sausages. We ended up paying around 250 euro's for that night... Sooooo not worth it. less

If you want a bit of character to a well-run chain hotel then this is a good choice. All the basics are there but a few small flaws experienced on our stay: -Air con made a noise every few minutes so we had to turn it off early in the night - Seal around the shower leaked so bathroom floor was soaking wet - Church immediately opposite which rang a bell every hour through the night so sleep was disturbed!! - No vegetarian options in the restaurant, they tried but seemed not to really understand the concept. We ended up with a plate of 3 veg (but still charged full price) ended up wishing I had just asked for a bowl of chips. Yes I know this is France, but even still... But on the plus side: + Breakfast was fresh and plentiful + Clean + free parking on site It is an interesting town with enough to see and lots of restaurants less

We stayed in a queen suite, the room was very big, and nice however we were a bit disappointed as we expected to have 2 double beds ( 1 king size and a sofa bed) and ended up with 1 king size and a single bed that turns into a bunk bed. On the other side the rest was very good, the breakfast was excellent and the lady at the front desk was very kind. less

I had read on the reviews that there were a mix of rooms...some newly remodeled and others rather shabby. I had requested a 'refreshed room' and was told via email that I would have one of them. We arrived from America early in the morning and had arranged for an early check in at noon. When we got to the the lobby, we asked if we could leave our luggage and the two ladies at the front desk were very friendly and gracious. We asked if our room was ready earlier than noon and they said no problem...we could get a room. Although the service at the front desk was outstanding, I was very disappointed in the absolutely tiny room size. It looked nothing like the picture on the web site. I wondered if the staff, in trying to accommodate my early check-in gave us a smaller room. Since we were only there one night, we happily accepted the room but it was for two people unbelievably small. The onsite restaurant was absolutely delightful and we had both lunch and dinner there. Great food and service and a wonderfully warm ambiance. Despite the tiny room, our stay in Dourdan at this Best Western was excellent. less