Best Western Blackfoot Inn

We ended up calling this Best Western Property on short notice, when another Hotel had failed to meet our needs that we had previously made a reservation at. When we arrived the staff was very welcoming and rooms were clean and it was a very pleasant experience after a very stressful previous hour at another facility. less

So, I checked in to this property last night. The front desk clerk was amiss but a sign present said they'd be back in 5 minutes. Not too bad. She was quite friendly and efficient, and got me checked in pretty quickly. The room I was assigned on the 2nd floor had garbage in the garbage cans and one slightly mussed up bed. Back down I went. Waited a few moments while she was helping other guests and quietly mentioned the issue. She apologized and said it had "been quite a day" and she would have words with housekeeping. Room number 2 was ok. No issues. When checking out this morning I was met by another person who walked out into the reception area while talking to a co worker, and she dropped the s**t word right in front of me. Thought that was a little...crass. I mentioned my issue from the night before and my minor inconvenience, but said the rest of my stay was pleasant. She told me I had received a 10% discount, which I had when I booked the room. (AAA member and Diamond Select member with BW). I had thought they'd either give me a small discount or offer some additional points toward my stay. She was rude and abrasive, I honestly can't say different. Customer service means listening to a guest and offering a happy solution when reasonable, not greeting the guest with attitude. less

We were on our way home from Disneyland. I wasn’t sure where we were going to stay but I’ve always had great success with Best Western. This was our 14hr day of driving. I booked the hotel hoping there would be no surprises. We arrived at the hotel around 11 PM, dog tired and ready for bed. It was awesome! Great Value, clean and quiet. Thank You! less

Get the rooms with 1 king bed, 1 queen bed, and a sofa bed. The bathroom sink, as well as the kitchen sink are both outside of shower/toilet area, and the bathroom fan is separate from the bathroom light so that you can have some white noise all night. Plenty of room for 2 portacribs, or to make a bed on the floor, which is so helpful when traveling with toddlers. This hotel also has coin operated laundry, adjacent to the pool/hot tub area, and separated by a glass window so that you can swim with kids and still keep an eye on your laundry machine. Jenson's Grove is across the street, and Walmart, fast food options and a great Chinese food restaurant, Hong Kong, are all super close. less

Best Western in Blackfoot was amazing. Wonderful hotel, staff and services. The staff made all the difference in this trip. Staff went above and beyond to make this a comfortable trip. Thank you!!!!!! less