Best Western BK's Pioneer Motor Lodge

Had a great one night stay at this Best Western Hotel. Very impressed. Friendly staff. Lovely, spacious room. Great bathroom with complimentary toiletries. Coffee and tea making facilities. Very comfortable bed. Have no hesitation in staying there again and recommending to others. Have already recommended it. less

The motel is located close to a busy road which can be noisy at times. I was given a room at the far end of the parking on the ground floor where it was very quiet. I found the people at reception quite helpful. I chose the motel because of its location (close to the airport) and the fact it had a free airport shuttle service. My room was huge and had all I expected although I found the fridge rather tiny. The air conditioning unit didn't appear to be working properly but as I was out most of the day it wasn't such a problem. I wouldn't have stayed the two nights there if I had realised that there was nothing interesting around (for me that is). I do not drive and had to catch a taxi (became expensive) a few times to go to various shopping centres to pass the days waiting to catch my flight out. Its a great place to stay if transitting or waiting to catch a flight within a day or two. less

Hotel close to airport with shuttle service. Excellent reception desk and good advice given to any question asked. The room was very comfortable and big, with top shape bed and very nice linen. Will definitely recommend this hotel. T less

The customer service at this hotel is top notch! Free airport shuttle service from hotel staff is great. When it was raining and we were going to walk somewhere nearby, the hotel staff gave us a ride there and loaned us their umbrella for the short walk back. That's what I call going the extra mile! The bed was amazingly comfortable and the shower had the best water pressure I've ever experienced at a hotel. less

The shuttle picked us up from Gate 11 at the international terminal at Auckland airport and we were greeted by a very friendly driver, who I think might be one of the owners. Check in was easy and quick. Our room was really nice - very spacious with a modern, clean bathroom. There was a small kitchenette with kettle, microwave, dishes and cutlery and a table and two chairs for sitting. The on-site laundry was much appreciated, especially as there was no charge for this service. As is typical with airport accommodation, the location is in a fairly industrial and in an out of the way area, however there are options with a few restaurants and a small grocery and liquor store. The Villa Maria winery is a fairly short walk away and they offer tastings and a cafe. We had no problems sleeping; air conditioning has been installed, but we didn't need it with the overhead fan. We booked our shuttle for 0430 a.m. and the lovely woman who worked overnight was ready and waiting for us. I would definitely recommend this motel and found it to be in line with the cost of most airport accommodation. less