Best Western BK's Pioneer Motor Lodge

Very good transit experience from pick up to drop off - affordable; staff great; rooms very clean and well appointed - all you need and more. For transit in Auckland this is my preferred hotel. The large size bathrooms are a bonus. less

Your car park 5 feet in front of your room door. Walls are think, can hear loud music cars drove by, ppl talking, chirldren scream around the area. Too noisy of a place for me. Great room great staffs. less

I asked the motel to pick me up from airport terminal. The Fijian driver came to pick me up but he was really lazy and rude. He never helped loading/unloading suitcases - just standing and watching. I was only a passenger and he suddenly went back to terminal on its way after received a phone call from a lady of the motel. I was almost reaching the motel but he didn't explain anything. A lady at the reception was bossy and enough explanation was not given at the time of check in. She just asked me to sign on the paper and gave me a card key. Even though I booked a shuttle service in advance, a cleaning lady knocked the door in the morning and asked me what time I'm going to check out. This means each staff work separately and there is no communication between the staffs to serve better. A tissue box was provided but it was almost finished. The webpage shows complimentary free wi-fi is provided but the data is limited and very slow. No hospitality no service mind. I recommend NOT to stay here. less

Unreal great friendly relaxed place to stay nothing was a problem , rooms were clean and tidy , the courtesy shuttle was excellent, at airport just dial 52 at any time on their phones I-site and within 10mins they are there to pick you up even in the wee hours of the morning , then free complimentary shuttle back In the morning to pick up a hire car . Absolutely perfect and all free with the transfers less

Leaving my car for 10 days at the motel was so easy. Drop off very early morning was no problem and pick up in the middle of the night was quick and easy back to my car, and free. I Couldn't have asked for more less