I don't like writing reviews that aren't flattering but I feel travellers should be aware of our experience. Our room was on the ground floor close to reception, the stairwell and the busy road. Firstly the walls are paper thin and we could hear both rooms (tVs and guests talking) either side and what sounded like elephants above us. Every guest that checked in or went up the stairs, walked past our room so we heard endless rolly cases, footsteps and chattering until well past midnight. The car park was full with only a few free bays outside our room, so add people going out for dinner and returning and more chatter and car doors slamming it was anything but the quiet night we had been hoping for. At one stage it sounded like people were actually in our room. No sooner had we finally got to sleep when the trucks and car noises on the main road started their morning run.
As for our room, it was dated, tired and in need of maintenance. We were in awe of our microwave shelf being tied together with a piece of string! The curtains were in serious need of an update. They were thin and not fitting properly which was evident as the outside lights were left on all night , which consequently meant our room was half lit all night. The bed and pillows in particular were the most uncomfortable we had ever experienced.
We were given the disabled unit which meant the bathroom became a swimming pool after the first shower. The shower curtain was not long enough so the floor flooded and further trips to the toilet or basin were a paddling affair. Had we been told when booking that the only room available was a disabled room we would not have booked.
We were given 500gb of data free but there was no fear of us using that amount as it kept disconnecting and we had to keep logging back in. After about the 10th time we gave up. This was annoying for us but would be a major issue for a business traveller.
All in all a very dissapointing stay. I did request a quiet upstairs room as all we wanted was a good nights sleep before flying out. That being said, our room location was only a small factor in our dissapointing stay. I find it hard to believe this motel gets such good reviews as we couldn't find anything positive about our stay. I assume our rooms's decor, furnishings and condition was a reflection of other rooms in the motel. If this is acceptable and warrants a 5 or 4 star rating from other reviewers, then you need to travel more. I think the fact that guests can leave a car at the motel free of charge while they are overseas, and the free shuttle service are a major drawcard, If you don't want to use these services then I would certainly be looking at somewhere else to stay. less