Best Western Big Bear Chateau

42200 Moonridge Road, Big Bear Lake, California, 92315-1814, United States
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Best Western Big Bear Chateau

Discover this charming Big Bear Lake, California hotel-the closest full-service lodging to Snow Summit and Bear Mountain Ski Resorts.

Welcome to the Best Western Big Bear Chateau, the perfect hotel for avid outdoorsmen and avid ski lovers a
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Big Bear Chateau

Traveller Overview:
4.0 Rating: 840 reviews
Excellent 46%
Very Good 26%
Average 13%
Poor 7%
Terrible 5%

Stephl6401, wrote review 27/06/2020

Rude staff

The front desk staff was not very welcoming towards me and my family. They made me feel like I didn't belong there. I noticed some racism going on. They were a lot more friendly and welcoming towards ... more


annec252020, wrote review 22/06/2020

Overpriced and not a relaxing stay

I don’t know why I based my stay with all the reviews here, but I did not have the same experience. Check in and check out was a breeze. Very understaffed which was understandable during this time. T... more


SunshineLara, wrote review 18/06/2020

Waking up in the BB-Woods

This Hotel is Beautiful from the inside to the outside. Its super clean. There was a fire place in our room that we got to use at night in June 2020. The POOL was spotless (Clean) an the surrounding t... more


Tim C, wrote review 15/06/2020

Big Bear Gem

Traveling with the family, we did a quick overnight in Big Bear Lake. This was the first time here and have to say we were thoroughly impressed ! A great location to all the attractions and easy acces... more


LightPacker21239558, wrote review 31/05/2020

Poor management

We have stayed at this resort for over 10 years with previously pleasant experiences. This last trip the front desk manager was so bad she actually suggested staying somewhere else with our dogs. She... more