over night stay
21/08/2015 dot12, Sunderland, United Kingdom
On the 16th August we booked a superior double room for an overnight stay(due to unforseen circumstances we did not stay) so can't review the breakfast, but we did have afternoon tea. We were in room ... more
On the 16th August we booked a superior double room for an overnight stay(due to unforseen circumstances we did not stay) so can't review the breakfast, but we did have afternoon tea. We were in room 207 which was very spacious and had a lovely view of the garden, plenty of wardrobe and draw space, the bathroom was also big with a whirlpool bath and an over the bath shower, water hot, towels soft and big. Staff very pleasant and helpful and given the opportunity would book again (next time all night). The afternoon tea was lovely the sandwiches and cakes were fabulous and all the cakes are made at the hotel by as I understand by Andy. We booked a table in the restaurant and to be honest I was a little disappointed as I thought it would be in the main hotel and be Al a carte as we booked for a birthday treat hence the 4 rating. The restaurant is called the Stables and served good pub grub and while looking at the menu on the afternoon I saw that they served mussels but then on the night they weren't on the menu and mentioned this to the waiter who when and asked the chef about this and he very kindly made them for me they were lovely 10/10 for that. less
Beamish1, General Manager at BEST WESTERN Beamish Hall Hotel, responded to this review
Thank you for taking the time to review your recent stay. I will pass on your kind comments regarding the quality of the accommodation, service and afternoon tea. It is a shame that you were disappointed with the Stables as this has proved to be a very popular restaurant and bar both with hotel guests and local residents alike and our micro brewery produces some of the regions best real ales. We do not have a restaurant within the hotel and this will remain the case for the foreseeable future. I was pleased that we could accommodate your request regarding the mussels and that they were well received. I do hope that we can welcome you back again in the near future.
Chris Comerford, General Manager