Very accomodating people
27/09/2016 KenV512013, Hope, Indiana, United States
This motel had large, clean, new-looking rooms. The toilet and shower were in a separate room from the sink, and there was no door to the sink area. The toilet was a new, eco-friendly one that was v... more
This motel had large, clean, new-looking rooms. The toilet and shower were in a separate room from the sink, and there was no door to the sink area. The toilet was a new, eco-friendly one that was very loud. Beds were comfy, and we had everything we needed. The breakfast was disappointing--eggs and sausage were cold and oatmeal was gummy. The personnel in the motel were very nice and went above and beyond for us. We asked for a late checkout so we could shower after a leisurely morning bike ride. They readily gave us until 1pm. When they had to turn the water off in the building, due to a leak, before my husband could shower, they gave him the key to a room in their other building, and were very apologetic for having to inconvenience us. I would definitely stay here the next time I am in the area. less
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review
Thank you so much for your review! I'm so sorry that you found the breakfast disappointing. I will definitely address the issues with the breakfast attendant. I appreciate you letting us know so we can resolve these problems. Thank you for understanding about the water needing to be turned off for a couple of hours. You never know when a leak is going to happen and it's so nice to have guests who are patient and kind about the inconvenience. We truly appreciate how gracious you and your husband were. We look forward to seeing you again soon!!