Average at Best
08/07/2018 Mrfiz, Virginia Beach, Virginia
I’m not sure what the other reviewers loved so much about this place but I found it average at best.
This older styled motel is conveniently located off I-66 which is why I chose to s... more
I’m not sure what the other reviewers loved so much about this place but I found it average at best.
This older styled motel is conveniently located off I-66 which is why I chose to stay there. The motel sits back from the road with a Shell station and a Burger King (under construction) out front. There are gas stations, shopping and restaurants nearby.
The front entrance is somewhat torn up and there are several work trucks with trailers parked in the lot because of the aforementioned construction.
The motel is designed around a central courtyard with pool. All guest rooms are on the sides and the back. The front has the lobby, a large restaurant-bar and party rooms.
If you’re staying on a weekend I would inquire about any on-premises activities because we could clearly hear the live band outside in the courtyard. However we could not hear the noise once inside our room which was on the back side. But, I’m guessing those guests staying on the side rooms may not have gotten a good nights sleep because of the proximity of their rooms to the front of the motel.
There is a pool (no lifeguard) which i didn’t use but it looked inviting and several guests on Saturday were taking advantage of the beautiful weather and the clear water. There are several tables with umbrellas around the pool and a cabana at each end with picnic tables and charcoal grills for cooking. A nice touch.
Entry to the rooms and courtyard o is by a pass card from the parking lot. Lighting in the parking area is exceptionally poor. There are no luggage carts and the sidewalk areas leading to the rooms is in need of cosmetic repair. All rooms exit to the outside (no hallways).
Our room was a good sized one-bed space with a vanity and a bath/shower, sink and commode separated from the vanity by a door. The room has imitation-wood vinyl flooring and beige painted walls. Housekeeping did a fine job keeping the room clean.
Amenities include TV, m’wave and fridge. Lighting is very good at the vanity and adequate in the rest of the room. There are three good-sized mirrors. The walls are a bit thin and you can clearly hear water running in the walls but we did not hear our neighbors talking.
The bed was comfortable but the four pillows provided were small and poorly padded. Bring your own.
Breakfast is better than average motel fare with scrambled or hard boiled eggs, sausage, fresh fruit and juice, waffles and cereals, breads and coffee.
The front desk personnel are friendly but some aren’t very efficient about taking care of customers’ requests.
The price for a night’s stay varies with the day of the week. We paid an average of $98 for two nights.
I won’t stay here again. There are too many other places in the area with good reviews and similar or slightly higher room rates. less
Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Mrfiz; Thank you for being our guests and taking the time to share your experience with us.
We are a family friendly hotel that enjoys welcoming many guests year round from business travelers to those relocating to the area. We understand that some things you liked such as the comfortable beds, quiet room, courtyard layout, breakfast was good and a nice variety. I am sorry, however, that overall, our hotel just wasn't what you typically find appealing and certainly apologize for not meeting your expectations better. We appreciate your honesty. Your valued feedback allows us to make changes where we can. Thank you again and if you ever need a place to stay, we welcome the opportunity to have you stay again.
Sincerely,
Sarah L.
E-Commerce Manager