Best Western Bar Harbour Inn

Nice place and fairly close to Jones Beach. About a 10-15 minute drive from Jones Beach. We were seeing a concert at Jones Beach theater and stayed at this Best Western. Breakfast area was small and not a lot of seating. Had to take my breakfast back to my room to eat. less

We found ourselves on LI without a place to stay on a last minute trip to the beach. Contacted Best Western after seeing the hotel on Trip Advisor. They had one room left that would meet our needs. Called and spoke with Kathie. She was great! Held the room for us, checked us in quickly, and was very helpful. The room was clean, beds comfortable, and staff friendly. The hotel is on a Main road. It’s directly across the street from Long Island RR station. Plenty of places to eat and shop nearby. We went to Fire Island to Robert Moses State Park, which was about a 10 minute drive. Very happy with the hotel. less

We recently stayed at this hotel when attending a Dave Matthews Band concert at Jones Beach. This is the second time staying at the hotel. The front desk staff is always extremely friendly. When we checked in, they had us in a room on the second floor. We were tailgating at the show and had a lot of things in our car that we needed to take into the room overnight, so I asked if they could move us to a first floor room on the outside, so we could just back our car up to the door. They were very willing to accommodate our request. The rooms are decent and up to par with other Best Westerns. Nothing fancy, but a comfortable place to spend the night. The outside door to our room stuck a bit, and you had to push pretty hard to open it, but outside of that I have no complaints. The location is good. It is on a busy highway. It's a bit of a challenge to get out of the driveway, and if you want to go left, you have to turn right and make a U-turn at the next light. There are a couple of late night diners on the same road, which is great when you are attending a concert and want a bite to eat after the show. The hotel is right across the street form the train, so although we've never done it, it appears that it would be easy to access the train and get around that way. less

I had numerous problems beginning at check in. I booked a two-queen bed suite, non-smoking many months in advance. When I arrived, I was told I was in a smoking room, which was unacceptable. I reminded them that I was a Diamond Select member and didn't appreciate the treatment I was receiving. The best they could do was put me in a queen room with a pullout sofa. The room had a huge wine stain where someone must have thrown a glass against the wall and there were numerous bugs. I complained and was told that there were no other rooms to move to. It was only a two day stay so we dealt with it. My wife took a shower only to realize the hair dryer didn't work. The next night, the remote control didn't work. On each occasion, I informed the front desk that I wanted to speak to the manager. They left notes each time and said the manager would get back to me and make things right. She never did. I enquired again and the front desk hand-wrote a note requesting the manager provide a number of points to my account and again, I have never heard from the manager, nor received any points. I did return for another stay and fought to be placed in a different room and inspect it before checking in. The second room/stay was a completely different experience than the first. Much better. less

This hotel is right in the middle of town, close to the train if you need it, comfortable beds, clean rooms, free wifi and breakfast with plenty of parking. The reasons I did not give this an excellent rating are there are no elevators so if you are on the second floor you have to lug your bags up the stairs. Also I went to the front desk to get change for a $100 bill and was told they did not give change which I had never had a hotel tell me. less