Best Western Bar Harbour Inn

I chose this hotel for reasonable price since we needed two rooms for my Father’s wake and funeral in a nearby town. I had requested adjoining rooms and did not realize until we checked in they put the king on one side of the hotel and the double beds on the other. We changed and could only get on the same floor. The first room (all are non smoking) wreaked. We walked right out. Now we’re on our third room change. Our next room put us on different floors. We went in and placed our luggage down. The lamp had vulgar writing on it in sharpie. There was spackle on the wall and the tub cracked and this was a renovated room. My husband went to the desk and although the employee was mortified all she said was “oh”. I messaged corporate who must have followed up as our total bill for two rooms was $50 less when we checked out. Part of the gym equipment was also broken as my son went to use it that night. If I had been a manager I would have compted one of the rooms and removed the lamp. I told them this in a follow up email. I just received word that in the future they’d make changes for new guests and try us again. Honestly such a bad experience while we were grieving, and a seeming lack of concern or pride of ownership has led me to go public with this. I do not recommend less

Room was clean and comfortable; location convenient. Check in was effiicient. Price reasonable. There are few hotels in the Amityville area and we were happy to find this one. We would stay at this hotel again. less

I reserved a number of rooms for family members traveling to the area for a family event. To start, the rooms were not located near each other even though I made the reservations over a month in advance — but others checking after us were offered by the staff to get their rooms together. When I got into my first room, it was extremely noisy from the road out front (this is a MOTEL configuration, not stated when making the reservation) and the drawers in the dresser would not stay closed. We requested another room on the other side of the building trying to avoid more road noise and the desk clerk (she was late arriving for her shift and seemed lacking in knowledge about how to move a room) just gave us a room a few doors down from the original one. The second room was a bit quieter, but the floor was so uneven that you could easily twist an ankle - dips, holes, etc. For $150/nt plus taxes, you would think they could take better care of the place. The only positive items were some of the staff. The woman who takes care of the breakfast items was superior in attitude and service. Some of the desk staff were very pleasant and accommodating, but there is a lot of variability in that area. less

Best hotel east of NYC. They make check in and check out enjoyable. You'll never want for anything your entire stay . And your privacy is always a major priority. The kindness shown by every member of the team headed by a gentleman named Brian is in matchable . less

Check out the picture. Housekeeping or management had to have seen this in the room and said "this seems acceptable." Besides hole in the wall this room had weird smell to it. Just felt dirty everywhere. If it had not have been so late mintue, would have never stayed here. DO NOT Reccomend! Expected better from you Best Western. less