This is a nice ''old house'' type hotel, in a very good setting. The staff are very friendly and obliging, and our room was large and extremely clean, with a large comfortable bed, and was at the rear of the building, looking down onto the expansive lawn and trees. This area is kept very tidy too.
The only things that I see need attention are, (1), The TV in the room needs updating to a slim led/lcd type, taken off the bracket, and fixed flat to a wall. Bracket type TV's are ''hold hat'' nowadays! (2), A table lamp would be handy, on the desk where the hospitality tray is kept, to enable the ladies' to dry their hair whilst sat down in front of the mirror! (3), The staff in the restaurant need training correctly eg., I ordered a bottle of wine, and when asked if I wanted to try it, I did, and when I said it was ok, the waitress proceeded to fill my glass first, instead of my wife's first! (4), Also, there was confusion at the bar, as to which table we were to sit at. Three different members of staff gave us three different table numbers! (5), We felt that the food, although good, was more like pub food, but at restaurant prices. Also, we were told that the ''special'' was Macaroni cheese!, and we could even have ''chunky chips'' with it! My wife's comment was ''Well, I have never seen that on a menu before, and reminds me of being at school''. (6), Oh, there was a bit of mould in the tile grouting near the shower over the bath, that needs attention. Overall, it was a very nice experience for a Best Western hotel, as I used to use the IHG (Holiday Inn) chain of hotels for many years before I retired. less