Nice Staff, but cleanliness needs work
From the other reviews I decided to book this place. But I won't be back. The sheets were dirty like stains dirty. The shower seemed like it really needed a deep clean. There was a noise of something ... more
From the other reviews I decided to book this place. But I won't be back. The sheets were dirty like stains dirty. The shower seemed like it really needed a deep clean. There was a noise of something dripping all night. It was like a broken pipe in the ceiling or something of that noise. The night staff was great and hospitality was great, but I think there was only 1 cleaning person. Breakfast wasn't great I didn't end up eating there. Was trying to get some fruit loops for my 4 year old, but it was full of "all brand" instead. So, just picked up an individual cup at the gas station. We didn't complain to the front desk because we got in super late an just wanted to get to sleep. I didn't see a point explaining anything to the day staff cause we were leaving. It's just one of those things if the sheets aren't clean then I won't be back. less
Sylvia Tobler, General Manager at Best Western Atoka Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.