Best Western Art Plaza Hotel

I really love the location of this hotel, just few steps from Vitosha bl., city center, NPK and metro station... The room was clean and nice, breakfast average... great value! Next time I just need to ask to turn off the heating, it was too hot everywhere in the hotel (and everywhere in Sofia - churches, shops, etc.). less

The hotel is cheap and located in a very central position. The rooms are comfortable with a huge bed. Unfortunately the breakfast is not good: my suggestion would be to book the room only (no breakfast included) and have breakfast outside!! less

It was hotel with nice location, understandable stuff, normal room, old decorations, good breakfast, dirty canteen. That's basically the summary. It really needs renovation because looking little bit gloomy. My room was looking differently than on the picture when booking. Still it was satisfying for two nights. less

We all know location it’s amazing but... when I asked what can we do with my shirt getting dirty from the iron they send me to arrange it by myself... :-( Really! I had an interview the next day & in the rush didn’t see the disgusting iron. Someone has to clean it. That’s it. I spoke with 2 different ppl and gave time. Being polite & giving apologies is at list what I was expecting. Solution & choice is the second thing. Details were taken but they never contacted me since then. Now they can. So stay there but bring your own iron. Its not my job to clean an iron in the central Sofia. less

The room is small and cozy. It is clean and well-maintained. The breakfast is plentiful. Although using plastic single use cups for coffee is dangerous and inappropriate. The Wi-Fi is terrible it is not on we’re not working most of the time. When it is working it is working at 1 to 5 MB per second. After completing a solution was to work in the lobby. Which is not a appropriate solution when trying to run business meetings. less