Best Western Art Plaza Hotel

Bad maneger me and my wife gets a temporary tatoos"henna" after we get awake the next day we found the TEMPORARY ink on the sheets.. The manegar ask us for 100 euros as damge compensation for a sheet cost in its best prices 10 euros and i didnt refuse to pay as after all its my mistake but its not reasonabel to make me pay x 10 of the real price after we talked to her as the front disk man was kinde to talk with her she maks it 50 euros and its cleansable ink.. Expolited hotel i dont advise any body to book inn as you may fall in the trap less

terrible hotel! terrible service! I spent 20 minutes at the front desk upon check in until everything was done! I do not recommend this hotel! I put a zero out of five !!! Breakfast I put 1 out of five points! for the first time comes across such a bad hotel! The only plus point of the hotel is its location! less

It is centrally located, next to Vitosha Blvd. Friendly and professional staff. Room was nice, clean and well equiped. Breakfast had very good variety, but quality could be better. Price was fare and the wifi was good. The only negative was that curtains were smaller than needed, so plenty of sunlight came in the room early in the morning. less

We really enjoyed our 4 night stay in a suite, which was spacious, well equipped and comfortable, one improvement though would be brighter lighting. The breakfast offered a good selection of hot and cold choices and was kept replenished. Ideal location just minutes from Vitosha Boulevard and main historic sights within walking distance. The hotel staff were extremely helpful with directions and booking some great restaurants in the immediate area. If you are looking for a comfortable hotel in a central location for a reasonable price, this hotel ticks all of those boxes. less

The location of the hotel is ideal with a big pedestrian road with few restaurants just next to it and the subway too. The staff were really nice and helpful with smiles everytime too. The breakfast was satisfying. The rooms were clean. The only two "negative" points were that the central heating was awfully high in our room and they could not decrease the heat when we asked. So we had to open the windows and eventhhough the hotel is in a small street it was a bit noisy sometimes. The other thing is that we found the room a bit small for the price. For the same price or even cheaper you can find other hotels with bigger rooms and as clean as this one too. Maybe not so well located though. less