Best Western Appleby Park Hotel

Everything was very rushed not very helpful for gluten-free people and a couple were charged 720 for 2 small glasses of lime and soda thought the prices were quite expensive at the bar the food ok but rooms were tidy staff not very clear on gluten free products less

As a family of 3 we booked this hotel as we was going to twycross zoo And is literally 5minutes down the road We got a family room which had a sofa bed for our son all set up on arrival Staff members all polite cheerful and helpful through out our stay Breakfast was lovely with lots to choose Would definitely return and recommend this hotel less

The staff were very pleasant and polite. The pillows on the beds are very hard and uncomfortable but otherwise the room was clean and warm. However, 2 older people at our table got a lime and soda each to have with their meal. The price was an astounding £7.40 for the two together. The glasses wouldn't even have been half pints and the drinks would usually be around 50 pence each in a pub. My friend and I decided that we would not be buying drinks as they were clearly ripped off!! less

We visited as part of a Wowcher offer and stayed for two nights. The hotel is very easy to find and has ample parking. On arrival we entered a very spacious bar and dining area and were given an efficient and pleasant welcome by the receptionist. We were allocated a room (218) on the second floor. The walk to the room was lovely, nicely carpeted and decorated and very quiet. We found our room very much to our taste, spacious, nicely decorated and with a comfy bed and additional comfy chair that we found out converts to a bed. The view from our window was very nice over the rear of the hotel, a grassed area with trees. Didn't find road noise a problem at all. Whilst our room itself was very clean, it was a little disappointing to find toothpaste from the previous occupants still in the sink, suggesting it hadn't been cleaned. There were ample towels and also toiletries provided. We would definitely stay again if in the area and couldn't fault the hotel. however we were very disappointed with the parents of the children who thought the hallway outside our room was a playground, running and shouting at 10pm and the following morning, really felt for the people below us! less

We stayed here for the night for my sons birthday as we was taking him to the Twycross zoo must say was a great hotel went in the bar lounge to watch football was very comfortable drinks were reasonable prices less