After reading a selection of the reviews for this hotel my expectations were not that high, and it came as somewhat of a relief to find that on the whole my experiences at this hotel were good. However, there were some aspects of the stay which led much to be desired, hence the title of this review.
To start with the positives: I found all the staff, whether on reception or serving in the restaurant to be pleasant and helpful. My room was quiet, clean and comfortable and overall I enjoyed the three evening meals I ate in the restaurant, though not all the items were exactly as described in the menu. The refurbishment activities seemed to be pretty low-key and did not cause undue disruption.
On the other hand, I did think that the breakfast was particularly lack-lustre and was particularly disappointed that the coffee served was tepid by 7.15. There were vacuum jugs with hot water available to add to the selection of tea bags on offer, but I could not bring myself to try this as I prefer tea made with freshly boiling water. The standard offerings of packeted cereals and warm cooked items were not particularly appealing, neither was the cheap toasting bread and rubbery croissants.
Although the wifi was allegedly upgraded in the course of my three night stay, I only managed to link up with it successfully on the first night, so there may still be some work to be done on this.
The atmosphere in the public areas was distinctly lacking, and one was forced to listen to inane pop music at whatever hour in the restaurant, which may be to some people's taste, but certainly not to mine.
So, as I say, somewhat of a curate's egg of an experience. But at least I slept well. less