Best Western Appleby Park Hotel

I brought it to the attention of the front of house team that the standard of cleanliness of our room was not to the standards of the cost buf nothing has come of it. They said housekeeping would be in the next morning but all they did was change the towels, bed was not touched, bin not emptied and the bathroom complaint meant the shower curtain was still mouldy throughout our stay. less

Touring around the area I pulled in to the Appleby Park Hotel to find a room for the night. I was greeted warmly by the staff and was very pleased to be given an upgraded room - number 112. My room was delightful; spacious with quality furnishings, top notch bedding and a sparkling bathroom. I particularly liked the placement of a comfortable armchair by the window overlooking the courtyard. I enjoyed relaxing there with a glass of wine at my side. I suggest that a standard or table lamp by by the chair would finish off the room beautifully. A mini fridge would also be handy to keep fresh milk and cold water in. I dined at the hotel restaurant and had a steak that was cooked perfectly to order. I woke up refreshed and the full English breakfast set me up for my continuing travels. Thank you for a very pleasant stay, highly recommended. less

I was along with 20 other people attending a 90th birthday party, without exception everyones food was served cold and looked as though it had been cooked the day before the rooms on the whole were not up to standard having had a party at the best western south milford where the food and rooms were excellent i could not in all honesty give anything but a zero for appleby park less

Hotel accommodation and menu options (limited to simplify) booked well in advance for approximately 26 guests for a surprise 90th Birthday celebration. On the evening the starters (obviously those that were meant to be hot), were cold. The main courses, some were warm but most cold. Those who selected pork were served pork ‘chop’, an over-cooked , rubbery, tough and tasteless one at that. I checked the original menu and nowhere did is say pork chop. However, some light and unscheduled entertainment was thrown in when the apple sauce was served more or less at the time everyone had finished their meal. Just when you thought there’s an opportunity to redeem themselves with a lovely desert, they failed here too with hot custard served cold and sticky toffee pudding that resembled nothing like that has gone before. Essentially a chocolate/toffee sponge cake base with a spread of toffee paste on top with addition of cold custard. All in all a disappointing and poor experience which frankly shouldn’t have been the case given time they had to resource and prepare. So, if those of you reading this review are considering this hotel for a family or similar gathering including dining, I would recommend based on my experience you look elsewhere. If the kitchen can’t get the basics/simplest of things right, then there is little hope of them getting anything else right. If you want a good value for money dining experience, I suggest you look elsewhere. You’re not going to get it here. less

A really enjoyable break in a relaxing atmosphere. The staff are very friendly and attentive. There is a nice ambience to this place with excellent food and staff who are always smiling. We stayed in a newly refurbished room which was decorated and furnished to a high standard. We would recommend this hotel and will be revisiting. less