Business stop over
02/10/2017 Faugh, Lincolnshire, England
Start off with the negative, beware using satnav for directions. The postcode puts you outside a large home half a mile away from the actual hotel. The actual location is just off the roundabout off ... more
Start off with the negative, beware using satnav for directions. The postcode puts you outside a large home half a mile away from the actual hotel. The actual location is just off the roundabout off the A42 hidden amongst the trees.
Once arrived things progressed quickly and efficiently.
The gentleman on reception was booking in a customer but still took the time to make eye contact and acknowledge me queuing.
Processed, key issued, wifi password given as well as gate code for the room.
Room was clean and tidy, tv worked as did the kettle. But now for a couple of niggles. Firstly wifi password had been updated but incorrectly annotated on the hand out, secondly the sink plug/plunger didn't work properly draining extremely slowly. Both reported to reception, correct password giving and the issue with the sink to be passed on to maintenance the next morning.
Booking out the next morning was also quick and efficient, overall good value for money and would stay again. less
Deborah M, General Manager at Best Western Appleby Park Hotel, responded to this review
Hello and thank you for taking the time to write a review about your recent stay. Thank you for your comments and i am delighted that the team worked efficiently to rectify your issues. We look forward to welcoming you back when you are next in the area.