Got a wow her deal but expected a reasonable service from reputable chain Best Western. Arrived at 2.50pm to be told we could not be booked in until 3pm and to come back to reception then. Not a great first impression. When we did book in and go to the room it was okay, not great nor bad, okay.
For convenience we decided to have dinner at the hotel although it was not cheap. Advised that they had one coach party in already and another due shortly, we said we would still eat in and then got told it would be a minimum 1 hour wait for food. We left and found lovely food elsewhere which was good value for money.
Breakfast was a buffet with no table service at all. Standard fayre, tea/coffee/juice, scrambled egg, sausage, bacon, beans, tinned tomato, hash browns and toast. £8.50 each if you order On arrival, £5.50 if you pre-order when conforming dates at booking.
Of course the highlight of the stay was Twycross Zoo which was great. less