We came to Norwich for a family wedding and had initially intended to stay at a Premier Inn or Travelodge establishment. However, we left it far too late to book, and none of the above had a room for two nights so we turned to the Annesley. If ever there was a silver lining, this was it!
We stayed for 2 nights. We were greeted by a very attentive receptionist, and check in was quick and easy. We were allotted an Executive room in the converted cart house. The room was extremely comfortable and joy of joys, we were able to open the window. As others have said, it is situated on the main road, but even with the windows open the noise was not an issue.
The bed was HUGE and extremely comfortable and had feather pillows with extra pillows provided if these were not suitable. There was also a big TV, hairdryer and trouser press which turned into an ironing board which was extremely convenient given that despite our best efforts hubby's wedding shirt was a crumpled mess when it came out of the bag!, tea and coffee making facilities, more than ample hangers in the wardrobe. The bathroom was small but it worked perfectly for us and the shower cubicle had the option of the usual wall mounted shower head or an overhead shower. Ample towels were provided as were really soft robes. There were little touches that made it special too; pink throws artfully arranged on the bed and colourful cushions and in the bathroom a loo roll with a pointed end and a tissue box with tissues shaped like flowers coming from it; little things like this please me! We only had one room-related problem; because the ceiling is sloped, taller people need to stick to the middle of the room. On the second night my husband forgot this and nearly knocked himself out on the beam on his way to the bathroom in the dark...
I was unwell the day we arrived so room service was very much the order of the day. At dinner time we were warned the the kitchen was busy so there would be a wait of about 40 minutes but our food turned up, piping hot and very well presented, within 20 minutes. We therefore didn't experience the restaurant or bar except for breakfast which was served with a smile. We were told to help ourselves to the cold buffet before our cooked breakfast arrived, exactly as ordered.
The hotel oozed character and charm and was not that much more expensive than the other big chain hotels which we couldn't book anyway. There were two weddings leaving from the hotel at the same time on the Saturday and the staff were clearly busy making sure everything was perfect for the bridal parties, but absolutely not at the expense of the other guests; nothing was too much trouble for them. I particularly liked the umbrella arrangement; as the rooms are spread around the hotel's pretty grounds there are umbrella stands by every building entrance. Again, a small thing, but it made all the difference.
I really don't like hotels. I often feel like a hindrance rather than a guest. But not at Annesley House. The place felt so comfortable and welcoming. If ever we need to return to Norwich - a Christening, maybe?! - we will definitely stay here. And I would recommend that you do, too. less