Best Western Annapolis

Friendly and attentive staff. Room was very clean and up to date. Beds and pillows were comfy. Could hear the neighbor coughing a bit through the wall, but other then that, our stay was wonderful. Excellent place for the price less

The hotel was super reasonable. Breakfast was adequate, and the rooms were very nice. I would definitely stay here again. Can't say that the check in staff was too friendly, but she was efficient. Thanks less

I was coming home from a trip and had to pass through Annapolis. Being tired I didn't have the energy to go the extra distance to DC so I booked a room at the Best Western since the rate was really good. When I called the hotel to inquire about early check in the young lady (Lanie) was very pleasant , telling me that there was indeed availability for a room if I arrived and she would be happy to check me in a room upon my arrival. When I arrived at the hotel I learned that I had a queen bed but I wanted a king. Lanie explained that because I booked with a third party I received the low rate and it was for a queen. I certainly understood that being that I work in the hospitality industry so I then asked how much it would be to upgrade to a king because I wanted to stretch out and be comfortable as I was not traveling alone. After checking the inventory and seeing the apparent tired expression on my face , Lanie graciously upgraded me to a king room at no extra charge because business was slow. Though it may seem like a small thing to some, I was extremely grateful for Lanie's compassion. The room was spacious , well appointed with the necessary amenities and clean. Kudos to Lanie for going a step above to ensure that her guest's were happy and comfortable. less

I have stayed at this Best Western many times over the years and usually it is good for the price offered. I checked in Sunday 2/10 and Monday morning while showering I noticed red splatter on the shower wall and curtain. Maybe someone cut themselves shaving. On the way out Monday, I stopped by the front desk and asked them to please clean my shower and described what I saw. Dried blood on anything is quite gross. Tuesday morning, everything was still the same. Housekeeping came in and put fresh towels in there but no cleaning. I know they did not clean because the two strands of hair from Monday morning in the shower (not my hair) was still there. I know that sometimes housekeeping can miss things and I can forgive that, but when I specifically point out something and ask it to be cleaned, I do expect it to happen. When I stopped by the front desk on Tuesday morning to explain my disappointment, the front desk said there was nothing they could do because I am not a rewards member. Since there are so many similar priced hotels in Annapolis, I will not be back and will be recommend this hotel to others. less

Total new renovations. Park at your door. Fine breakfast. Can you believe $65? Even the lobby is fresh and pleasant. Check-in was very good and accommodating. Heating unit was very noisy. I will stay here again! less