Best Western Annapolis

2520 Riva Road, Annapolis, Maryland, 21401-1405, United States
based on 612 reviews Trip Advisor Logo
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Best Western Annapolis

The US Naval Academy (USNA) is close to our Annapolis hotel. There are popular events for every traveler near our hotel including Navy football, the US Boat Shows, and The Renaissance Festival. Historic Annapolis also draws a big crowd, and the fin show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2520 Riva Road, Annapolis, Maryland, 21401-1405, United States

Reviews of Best Western Annapolis

Traveller Overview:
3.5 Rating: 612 reviews
Excellent 21%
Very Good 30%
Average 25%
Poor 12%
Terrible 10%
Rating

669kimberlyc, wrote review 15/12/2020

In need of upgrade, but clean

Hotel is at a good spot for access to restaurants and shopping. The rooms were clean with all needed amenities. Overall the decor and appearance seemed of the 80’s or 90’s at best. Staff was very welc... more

Owner Response
James Ross, General Manager at Best Western Annapolis, responded to this review
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon.
Rating

CCC_wanderlust, wrote review 11/12/2020

Complimentary PPE

This was a quick overnight stay but was impressed that they gave out PPE (disposable mask, gloves, and disinfectant wipes) at check in. Much appreciated. The room was clean, check in was efficient, a... more

Owner Response
James Ross, General Manager at Best Western Annapolis, responded to this review
We appreciate you taking the time to write a review about your stay with us. We are glad that you liked our well-appointed accommodations as well as our friendly staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.
Rating

falseecho, wrote review 07/10/2020

You can't beat the staff in this super clean hotel.

The staff in this hotel are not only professional and polite, they really truly care about their visitors. They consistently go above and beyond, treating me with compassion, integrity, and kindness.... more

Owner Response
James Ross, General Manager at Best Western Annapolis, responded to this review
Thank you for reviewing your stay with us. We are delighted to read that our staff went a step beyond to make your stay more comfortable and that you had a great time while you were here. Thank you for recognizing our Front Desk service! Our entire staff is integral to the service we offer, so we thank you for complimenting our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit.
Rating

sdzon, wrote review 15/09/2020

Great hotel! Won’t be disappointed

We booked last minute on way to OC. Arrived to see it didn’t look very appealing, thought we made a mistake. Well, went to check in. The checkin was smooth and pleasant. Went to our room which h... more

Owner Response
James Ross, General Manager at Best Western Annapolis, responded to this review
We appreciate you taking the time to write a review about your stay with us. We are glad that you liked our well-appointed accommodations as well as our friendly staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit.
Rating

jerryh978, wrote review 12/08/2020

stayed twice and this hotel

Nice hotel (maybe alittle older hotel), but room was neat and clean. No problems. We guess due to Covid19 the breakfast has been done away with, but thought the Grab n Go breakfast bag was alittle s... more

Owner Response
James Ross, General Manager at Best Western Annapolis, responded to this review
Thank you for being our guest. We are glad to know you found us to be a good value and that you were impressed with our accommodations as well as our courteous associates. Due to COVID-19 restrictions, we are providing grab n go bags instead of our hot breakfast buffet. We apologize for any inconvenience this may have caused you. We appreciate your business and look forward to seeing you again soon.