CARS REGULARLY BROKEN INTO & THEY KNOW IT
10/11/2016 annegraymail, King City, Oregon
We stayed at this hotel and my car and 2 others were broken into that night. Merced Sheriff officer Xoing said they average 1 break in a night - that night there were THREE; that they shine a flashli... more
We stayed at this hotel and my car and 2 others were broken into that night. Merced Sheriff officer Xoing said they average 1 break in a night - that night there were THREE; that they shine a flashlight into back of car and if they see anything they steal it. Theives smashed the car window & stole EVERYTHING out of the SUV back. The hotel KNOWS this is a FREQUENT event and has no signs in lobby or parking lot stating such or that you should take ALL belongings into hotel. The lighting is very dim and their "supposed security guard" does not make regular rounds. Staff was unsympathic... but they did have cardboard and tape for people like me to tape up their car window. WHAT DOES THAT SAY?
at an average of 1 breakin a night (7 a week!) you would think that the Sheriff or the 3 hotels would band together and do a "sting operation" but sadly they are appethetic and JUST DON'T CARE !!!
I will never EVER stay in Santa Nella again.
- Anne of Portland, Oregon less
Kay7788, General Manager at BEST WESTERN Andersen's Inn, responded to this review
We are deeply sorry about your experience here in Santa Nella, and although it is true that yours was one of three vehicles broken into that night, it is not a frequent activity here in Santa Nella at our property. We worked closely with local authorities and were able to catch one of the burglars the following night. We stepped up security and we also posted a sign at the front desk alerting guests to not leave anything of value inside their vehicles. We are very hopeful that our efforts will prevent any futher burlaries at our property.