Best Western Americana Inn

There aren’t a lot of hotels in this area to choose from but by far this is the best one. Friendly staff. Usual continental breakfast includes waffles, eggs, and sides. Rooms are nice. Could use a change of carpeting. less

From time to time, I travel to the San Diego area to visit family and tend to family business matters. The Best Western Americana Inn is located near most of the places I need to visit, and is also convenient to I-5 and 805. The rooms are consistently clean and comfortable, with friendly and helpful housekeeping staff. I routinely enjoy the complementary breakfast, which is offered in a well-lit and welcoming breakfast room near the front desk. I tend to bring my own snacks and drinking water for the room, but also enjoy nearby restaurants. My travel often means I'm at the hotel by myself, and I feel safe, welcome and acknowledged by all the staff, and usually by other guests. It is a friendly and safe environment, both in the rooms and on the premises. less

Located behind the very first McDonalds restaurant you see, on San Ysidro Boulevard upon entering the US at the international southern border at Tijuana, Mexico - El Chaparral. So, very easy access for you. less

That you again Best Western for making our family trip a wonderful experience. My kids and I want ti mention how comfortable tour beds were. After a long day of sightseeing and walking, your beds felt like heaven puffs.... Thank you for all the beautiful smiles of your personnel. They made my day!!! less

My family and I stayed at this hotel Friday evening for the first time and it will be the LAST. While we were sleeping someone got into the bed of our truck and stole around $5,000.00 worth of stuff. When we reported it to the front desk, we were told that the manager wouldn't be in until Tuesday and there was nothing they could do for us. Then today we get a call and they tell us that, yes they have security cameras but not where we had our truck parked, which was DIRECTLY in front of our room! What's the point of advertising that you have security if it doesn't cover the appropriate parts of the property? I am so thoroughly disgusted at the way this hotel and it's employees has handled this problem. I would never recommend this hotel to anyone, ever! less