(Not The) Best Western
10/05/2019 Mike R, Fresno, United States
Stayed at a lot of Best Westerns. This one was the worst. The Good: great location in beautiful country. Close to/easy access to highways 49 and 88. Typical Best Western breakfast, but better than... more
Stayed at a lot of Best Westerns. This one was the worst. The Good: great location in beautiful country. Close to/easy access to highways 49 and 88. Typical Best Western breakfast, but better than nothing. The Bad: cable TV kept losing it's signal. Had to deal with people begging for spare change in the parking lot. The Ugly: Room stank like a musty old motel. Furniture looked like it came out of one. Beg uncomfortable. Carpet needed vacuuming. Between the doors to the connecting room had Cheerios and other gunk laying there for who knows how long. Got a handicap bathroom, did not request it. The water pressure in the shower was the worst ever experienced. The hot water came and went. less
Best Western Am... I, General Manager at Best Western Amador Inn, responded to this review
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! We will also be installing new door lock units along with door locks. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [email] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel!