Poor cleaning and strong marijuana odor
20/10/2019 Dissatisfiedguest52, Visalia,CA
Other guests clearly do not follow the no smoking in room rule. The cleaning service does not fully clean rooms, I found a previous guests underwear and leftover food in the fridge upon check in. Pros... more
Other guests clearly do not follow the no smoking in room rule. The cleaning service does not fully clean rooms, I found a previous guests underwear and leftover food in the fridge upon check in. Prostitutes frequent this property less
Best Western Am... I, General Manager at Best Western Amador Inn, responded to this review
Thank you very much for taking the time to let us know about your recent stay with us. I am very sorry to see that my team and I did not meet the cleanliness standards for your room. I was checking through the housekeeping notes, and I did not find any regarding this incident. I would love to have a conversation with you about your stay. It is very important for my team and I to see when that was missed. We have weekly training sessions for our team. We are also a very small town that works together to keep our community in good standing. We are just a phone call away. The last statement on your review sounds very serious, but I do do not think I have received any messages regarding that incident either. I would appreciate a small piece of your time. I would like to address the issues that you encountered. I hope you may consider giving us a second chance.