Best Western Alpenglo Lodge

This hotel is conveniently located to many restaurants and venues. Perfect place to stay for "Blues from the Top" The staff is very helpful and friendly! The Continental Breakfast is great! Will definitely be back! less

We arrived very late and only had the one night here but got a reasonable idea of the place. The guy on reception wasn't overly interested but it was around midnight when we got there. The strange thing was that the reception desk was located in the breakfast area. Not a big problem at midnight because it was empty, but the following morning the guests that are leaving are having to struggle with their luggage between the tables of the other guests who are still eating. Not ideal. Having said that, the rest was as you would expect. Clean room and a good breakfast, even though they were a little slow replenishing some of the breakfast items. less

The best aspects of this hotel are the unexpected, nice, extra touches like the friendly, accommodating service. Also, you can get coffee, juice or fruit in the lobby any time of the day or night. It has a convenient location near the free shuttle, and very near a variety of dining options. The hotel itself is very average, and just what you would expect for the price. It is clean, neat, and well-kept, but not very fancy. It is very functional, and very suitable for families on a budget. I did, however, notice that the walls were very thin, and you kind of hear everything going on around you, which is okay since they have a noise curfew beginning at 10:00 p.m. When we were there, there were some annoying kids yelling and running down the hallways a couple of times, but I blame their parents for not teaching them better manners. Besides, it wasn't that terrible, and it didn't last too long. Kids need to know that they are in public, and that they need to behave differently than they do at home. All in all, I liked this place, and I would go back, but I don't think I would go out of my way to do so. less

When I stay at a hotel, the most important thing for me is the level of customer service. Bob, Tori and Kerry were awesome. They went out of their way to make sure I had everything I needed during my stay. They were warm and friendly. The price was VERY reasonable!! I would recommend this hotel to anyone staying in the Winter Park area less

We made a last-minute reservation at Best Western Alpenglow Lodge while on the road for a family vacation with our 3 children under age 10. The staff was very friendly and helpful, the rooms were quite adequate and clean, and the breakfast exceeded our expectations! We loved the bright and cheery lobby/breakfast room. I wish we could have made time for the hot tub! Would definitely stay again if in the area. less