I stayed here for one night before snowmobiling in Fraser the next day. It’s a decent basic motel-hotel that’s good for a short 1-3 night stay, but not sure if I’d want to stay longer than that because we got really poor sleep.
There was a loud noise outside that started around 3am and lasted until around 7am (it might have been snow making machines at the resort, or some other machine or big truck closer by). The walls are also really thin and the noisy housekeeping woke us up bright and early with all their yelling and banging stuff around in the hallways (I think our room was right next to their closet).
There aren’t many options for “recognizable” lodging in the area (no Hilton or Marriott branded hotels), and this seemed to be one of the nicer options from the appearance of the other places I saw. There’s a Winter Park Mountain Lodge right across from the ski area if you’re going there to ski (the reviews aren’t great but from the outside looked fine), and there’s a Holiday Inn Express in Fraser that was closer to the snowmobiling and tubing area that looked nice. The Best Western was located in between the two and had good reviews and was reasonably priced (especially for a ski town) so we stayed here.
Our room was very clean and well kept. The furniture was clean, the bedsheets were clean, the counter spaces were clean and the bathroom was clean.
The bathroom was small, no counterspace, small tub/shower (we didn’t use it so can't speak to water pressure) but it had great lighting (real lightbulbs instead of those cheap yellow lights most hotels use). They also provided plenty of towels and washrags.
The room itself had plenty of extra counter and table space to use for eating, working and storing stuff (there’s an extra table on wheels underneath the counter in the main area). TV was a good size and got many cable channels.
There’s a microwave and mini fridge in the room. However the fridge is located inside the cabinet closet, so you can’t actually hang any clothes in there.
There is 24-hour tea and hot chocolate available in the lobby, plus free breakfast from 6:30am-9:30am (we didn’t get to try it because we slept in due to the poor sleep we got). There’s a really good BBQ place right across the street that I would highly recommend if you like BBQ.
The heater in the room works great, though it was actually too hot to keep it on. We kept it off all night because we kept overheating, but had to turn it back on in the morning. It blows cold air for the first few minutes, but it goes back to full heat after that. It would be nice if there was an in-between temperature.
Nancy at the front desk was exceptionally nice and has some of the best customer service skills I’ve ever encountered at a hotel. She was friendly, informative, respectful and made sure to acknowledge the people waiting in line because she was the only person there to help everyone. However, she did tell me that I was getting a $25 gift card for a future stay that I never received, though that’s probably not her fault.
Overall, I would recommend this hotel for its location, cleanliness and reasonable price. Winter Park/Fraser doesn’t have some of the bigger, nicer hotels that you’ll find in larger ski towns or in other touristy areas. The Best Western is considered more of a motel than a hotel, but for what it is, it’s very well kept. Assuming our noise issues were not a regular occurrence, I would recommend the hotel if you’re in the area. less
David T, Owner at Best Western Alpenglo Lodge, responded to this review
Thank you for such an exhaustive review ;-) You could be a travel writer! The outside noise you mention is our neighbor (a strip mall) who choose to have their lot plowed in the middle of the night as our guests are trying to get some sleep. I have addressed this with them numerous times, but your review tells me I must do it again. We appreciate you staying with us and hope this issue is resolved once and for all on your return.