Noisy and run down
Best western was extremely noisy all throughout the night. Guests were very rowdy outside of our room. Walls are paper thin. Our dog, Molly, was very welcomed by all of the staff, though. Pictures onl... more
Best western was extremely noisy all throughout the night. Guests were very rowdy outside of our room. Walls are paper thin. Our dog, Molly, was very welcomed by all of the staff, though. Pictures online are deceiving- this is more of an old motel rather than a hotel. There is a huge hole in the ceiling at the entrance and most of the lobby is roped off. Although it is non-smoking, there was a subtle smell of smoke in the entire building. Several homeless looking people were loitering on property, and some men were lying on the floors in the main hallways. Breakfast is nice - it’s grab and go and there are several options. This “hotel” was not worth the $130 I spent for just one night (this included a $15 pet fee). Very disappointed. Will not return. less
dee Bhakta, Owner at Best Western Alexandria Inn, responded to this review
I'm sorry you had such a bad experience but I think you must have stayed at a different hotel. We are serving a yummy hot breakfast with eggs, sausage, pancakes, and more. Our building is in good repair and we never allow people to loiter inside or out. I hope that if you are ever in Alexandria, Minnesota you will consider staying with us.