After doing a fair amount of traveling in the last year we are so very disappointed with 95% of the hotels we've stayed at. Basically from the onset of Covid we've been promised sanitized-deep-cleane... more
After doing a fair amount of traveling in the last year we are so very disappointed with 95% of the hotels we've stayed at. Basically from the onset of Covid we've been promised sanitized-deep-cleaned hotel rooms and restaurants. Practically all of you have failed to live up to the promises that were made. After two years we still find the same filthy corners, the same dusty dandruff ridden lamp shades and carpeting and the same sticky floors, doors and surfaces there were there before Covid. And yet we are all paying more and getting less. Most hotels are more interested in profits than putting some of them back into upgrading and renewing rooms. My wife & I don't claim to be clean freaks but think we deserve a room to be somewhat similar in quality & cleanliness to our own home. It is very sad, disturbing & disgusting ....we've all been taken for a bunch of fools!! less
Dee bhakta, General Manager at Best Western Alexandria Inn, responded to this review
I'm sorry your expectation were not met. I will share your concerns with our housekeeping staff.