Best Western Alba Hotel

We were there for several nights and the accommodations were lovely. The good vibe started immediately as a beautiful lady from West Africa checked us in. Her name is Habi and she was gracious, courteous and very efficient in getting us into our room. We were worn out by a long train ride from Barcelona. After freshening up in the sizeable bathroom (with separate commode) we went and talked to Habi again, as we were STARVING. She sent us to L'Authentic a few blocks away and it was delicious, but that is another story. The in-house breakfast was very substantial in the European style and was run by a very sweet senior lady who could not stop giving me more food! After 10 a.m. croissants and fruit not consumed by patrons is put in the lobby. Amadeo, the day clerk, is a sweetheart, too. less

It was our third stay in the hoetel and we enjoyed super hospitality and excellent service once again. Very friendly staff at reception and our room was just lovely and clean, The location suited us well as we arrived at Nice Ville train station and the hotel is only a 5 minute walk from there. I can really recomment the hotel and if we visit Nice again it will be where we will be staying. less

My husband and I have just returned from a five night stay at this hotel and have enjoyed it. The location is fantastic as you are only a few minutes walk from great amenities, although the hotel was basic it was spotless clean and staff were lovely and great to deal with. The hotel offers breakfast but does not have a restaurant or bar but some beautiful restaurants close by to choose from. The train station is only 5 minutes away and we used the trains to go sightseeing and so efficiently run. Trains are every few minutes to any destination. Nice and indeed the French Riviera has so much to offer. I would definitely recommend a visit, you won’t be disappointed. Thank you John. less

DO NOT STAY HERE. The people here are awful and will put a serious damper on your vacation. They were not accommodating at all and did not care that they were putting us out. There are plenty of hotels in the area that understand what customer service looks like. less

So we were driven from the airport to the hotel however nobody told us that the driver could not drop us off directly in front of the hotel they dropped us off at the corner and we walked with all our luggage down the street. The elevator is a joke. Each one of us had to go up to our room separately because only one person with a piece of luggage could git in it. We got to our room and the tv wouldn't work because thete was no batteries in the remote. We called the front desk and the lady said well I think I have some so come down and get them....ummmm excuse me...you should bring them up to me...nope I had to go down and get them. The next day...the housekeeper didn't refill the coffee pods or plastic glasses...I called and she told me to come down to get them. Seriously, bring them up to me...nope I had to go down to get them then she told me well we normally charge for extra after housekeeping refills...ummm...they didn't refill..she say oh really. I would never stay here again...and don't even said fir restaurant recommendations....she didn't know what a restaurant was...i had to had motion eat...what a joke...I have no idea how this place could be a 4 star hotel. less