Best Western Alamo Suites

1002 S Laredo Street, San Antonio, Texas, 78204-3212, United States
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Best Western Alamo Suites

Experience the best of San Antonio at this all-suites hotel- close to the University of Texas at San Antonio, the AT&T Center and the Historic Downtown Riverwalk, 100 non-smoking!

The Best Western Alamo Suites is an inviting, newly-renovated
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Alamo Suites

Traveller Overview:
4.0 Rating: 628 reviews
Excellent 41%
Very Good 31%
Average 14%
Poor 5%
Terrible 6%
Rating

amariah1980, wrote review 01/04/2020

Covid-19 affected my stay.

This is a nice hotel that was renovated several years ago. I don't stay at it much but like it. The brand is my preferred. The room was nice and comfortable. The property was clean. The indoor pool a... more

Owner Response
Tina M, Guest Relations Manager at Best Western Alamo Suites, responded to this review
Hi amariah1980, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that the pool and breakfast were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
Rating

josezazueta2004, wrote review 28/03/2020

Bugs

Had bugs in 2 rooms make sure you check beds before laying down. They gave me another room when I went in room had bugs, went to another same thing. It was late at night and couldn’t get another hotel... more

Owner Response
Tina M, Guest Relations Manager at Best Western Alamo Suites, responded to this review
Dear Valued Guest, Thank you for your review. We apologize that we could not meet your expectations on your recent stay with us. We do have pesticide treatment every month and we never had problem in past and also usually our housekeeping staff always check it properly after they complete cleaning the room but I will also make sure with my housekeeping staff about the incidence. Thank you for your comments. We hope to see you again and to impress you with our improvements.
Rating

Daelight, wrote review 10/03/2020

Easy walk to the Riverwalk

Older couple on an extended road trip, first time in San Antonio. The hotel offeered a clean, quiet, comfortable space. The surrounding area is going through a bit of a renewal, but walking to and f... more

Owner Response
Tina M, Guest Relations Manager at Best Western Alamo Suites, responded to this review
Hi Daelight, Thank you for your kind and heartwarming review. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much.
Rating

fehlow, wrote review 07/03/2020

Good motel

The motel is not too far from the center and has good bus connections. The rooms are large, comfortable and well equipped. Our room had a nice view of the downtown skyline. The breakfast was just fai... more

Owner Response
Tina M, Guest Relations Manager at Best Western Alamo Suites, responded to this review
Hi fehlow, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location is convenient for you. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Thank you very much.
Rating

zndherrera, wrote review 29/02/2020

Great Experience!

Our stay was very comfortable and very affordable. Our room was clean and ready for our arrival. Our room had a double bed, sofa, microwave, and fridge. Had we been staying longer, those items would'v... more

Owner Response
Tina M, Guest Relations Manager at Best Western Alamo Suites, responded to this review
Hi zndherrera, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We are really appreciative of your generous compliments about our location, comfortable and clean rooms, and our friendly staff. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Thank you very much.