29.01.2017 johngA8896FZ, Roy, United States
A very nice little hotel for the price. The rooms were nice although the beds were not like home and the heating system was not consistent but did work. The place was clean, offered a free breakfast, ... more
A very nice little hotel for the price. The rooms were nice although the beds were not like home and the heating system was not consistent but did work. The place was clean, offered a free breakfast, had a pool and the staff was more than willing to please the guest. We had two rooms, my in-laws in one and us in the other, they got put next to the noisy sports team who were up late and noisy, I asked why they did not call the desk to let them know, said they did not want to be a bother. I assured them the desk probably would have put an end to the problem. The rates are great, we needed a place to stay due to having to attend a memorial service and this fit the bill. Best Western has always been my first choice when traveling by vehicle and will continue to be, so the next time you need a place to stay in the Kelso/Longview Washington area, think of the Best Western Aladdin Inn for the best value. less
BWKELSO, Front Office Manager at BEST WESTERN Aladdin Inn, responded to this review
Thank you for such a great detailed review of your stay with us! I'm happy to hear that your stay with us was good, but sorry to hear about your in-laws being next to a noisy room. Yes if at any time during your stay you encounter any issues at all please call the front desk right away, we have someone there 24 hours a day 7 days a week. We are more than happy to resolve the issue in any way possible to ensure that our guest have the best stay possible. I'm glad to hear that our rates were accommodating and you were able to stay with us. All Best Western hotels have high standards and we're glad to hear that you stay with us on your travels. Please if you're ever back in the area come stay with us again, we would love to have you.
Thanks so much :)
Best Western Aladdin Inn