Best Western Airport Motel and Convention Centre

33 Ardlie Street, Attwood, 3049, Australia
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Best Western Airport Motel and Convention Centre

Stay at this four-star Melbourne motel and convention centre, only minutes from Melbourne International Airport and an easy drive from Melbourne CBD.

Welcome to the Best Western Airport Motel and Convention Centre, offering quality accommod
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Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
33 Ardlie Street, Attwood, 3049, Australia

Reviews of Best Western Airport Motel and Convention Centre

Traveller Overview:
4.0 Rating: 1064 reviews
Excellent 38%
Very Good 40%
Average 14%
Poor 3%
Terrible 1%
Rating

Tourist54203359294, wrote review 13/08/2022

Made our day!

We came straight off 60hrs of flights and transits at busy airports and were met with Abby who was so lovely and welcoming, she helped us sort a room for the day until our next flight and advised us o... more

Rating

trevorbF8859UW, wrote review 11/08/2022

Restaurant

Food at the restaurant is beautiful. We had the surf n turf was amazing best I'v'e had in a long time both happy we will coming back in Oct on our next holiday when we visit again. Chef personally cam... more

Rating

DougBizTraveller, wrote review 10/08/2022

Unproffesional and very shady management

We chose this motel for 2 reasons - location (airport) and Best Western ( you think a good professional standard ), well think again. First the young man, instead of a nice greeting looks down at his ... more

Owner Response
, Owner at Best Western Airport Motel And Convention Centre, responded to this review
Good morning Doug, Thank you for your time to leave us a review following your recent stay at Best Western Melbourne airport. I am very disappointed to see the check-in process wasn’t a smooth one and left a bitter taste for you. I am actually shocked when reading the review, last time we had a 1-star review was back in 2019, meanwhile, I also can feel your frustration as I had the same experience somewhere else when I was on a business trip. I am glad to see the room itself was clean and comfortable. You are right Doug, a professional receptionist would explain procedures and reasons behind it to guests much better and clearly in a warm manner. I don’t have any excuse for this incident we simply need to train our staff better from the moment we receive your reservation till the moment you left the motel. What I can make sure of is we will take your review further and speak to all staff involved with your reservation not only the guy who check you in and also whoever made your reservation. We will look into our booking engine at the same time making sure it is glitch-free. If you do have another event that needs accommodation around Melbourne airport Doug, please email me directly at bobby@airportmotelmelbourne.com.au, and I will look after you from there. Kind regards Bobby L General manager
Rating

Diane G, wrote review 10/08/2022

Quick trip

We like the location and the advantage of parking our car as we head interstate. Also enjoy the pickup to and from the airport. Clean and tidy. We haven’t tried the restaurant for tea yet. Breakfast ... more

Rating

exfordallie, wrote review 08/08/2022

Night before the flight

Stayed the night before our very early in the morning flight, rooms were clean, well appointed and beds very comfortable. Very quick trip to the airport. Would stay again if traveling early morning ag... more

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