Best Western Airport Inn & Suites

2470 Prospect Drive, North Charleston, South Carolina, 29406-4433, United States
based on 773 reviews Trip Advisor Logo
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Best Western Airport Inn & Suites

For the safety of our guests and staff, our shuttle service is suspended until further notice.

A Charleston International Airport hotel provides guests with a prime location to catch an early flight. A favorite of frequent fliers and busines
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2470 Prospect Drive, North Charleston, South Carolina, 29406-4433, United States

Reviews of Best Western Airport Inn & Suites

Traveller Overview:
4.0 Rating: 773 reviews
Excellent 45%
Very Good 25%
Average 12%
Poor 6%
Terrible 10%
Rating

leslie197394, wrote review 01/06/2021

Stayed for a mini getaway

Rooms where cleaned , everything worked the only thing our fridge didn’t have a knob to adjust temperature but called front desk and they took care of it right away, and the bathroom had dispensers fo... more

Owner Response
Guest Relations Manager, Other at Best Western Airport Inn & Suites, responded to this review
Hello leslie197394, leslie197394, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We want to apologize for the fridge, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed. We look forward to serving you again here at the Best Western Airport Inn & Suites!
Rating

vikki727, wrote review 29/05/2021

Never again

BW room was terrible not cleaned, toilet overflowed twice, the room smelled, refrigerator was broke, the microwave was nasty, the breakfast what is nothing. The staff wasn’t very helpful. I will nev... more

Owner Response
Guest Relations Manager, Other at Best Western Airport Inn & Suites, responded to this review
vikki727, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take value on your report regarding the toilet,fridge and the cleanliness of our hotel. We will act on this complaint seriously and will fix all problems as soon as possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

855johannas, wrote review 19/05/2021

"Best" is more than a name.

My experience with Best Western has been consistently positive. I appreciate the pricing, rewards, and customer service. The North Charleston location has become like a second home over the past few... more

Owner Response
Guest Relations Manager, Other at Best Western Airport Inn & Suites, responded to this review
Hello 855johannas, Good day! Thank you for sharing this five-star review of our hospitality and service. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient. We enjoy sharing these reviews with our staff and we hope you had a safe trip back home and visit us again soon! Kind regards, From the general manager of Best Western Airport Inn & Suites.
Rating

kellzeatz, wrote review 17/05/2021

Decent Place to Stay...

Property was pretty cool . The staff was very friendly. The rooms were clean. No problems. Great rate for the rooms. Just wish they would change the decor a little. Add some brightness to the hotel. ... more

Owner Response
Guest Relations Manager, Other at Best Western Airport Inn & Suites, responded to this review
kellzeatz, Greetings from Best Western Airport Inn & Suites. Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area!
Rating

J Q, wrote review 15/05/2021

GREAT experience!!!

The hotel was wonderful! The front desk helped us solve our booking issue (got charged twice by mistake) without any problem, and all the staff were sooo nice and welcoming. The housekeepers are excel... more

Owner Response
Guest Relations Manager, Other at Best Western Airport Inn & Suites, responded to this review
Hi J Q. Good day! Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! We hope to impress you again during your next visit and we thank you for sharing your experience. Have a great day ahead from the general manager of Best Western Airport Inn & Suites.