Best Western Airport Inn & Suites

2470 Prospect Drive, North Charleston, South Carolina, 29406-4433, United States
based on 765 reviews Trip Advisor Logo
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Best Western Airport Inn & Suites

For the safety of our guests and staff, our shuttle service is suspended until further notice.

At our North Charleston hotel, guests can easily get to the beaches or work on their swing at one of the many local golf courses.

A Charl
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2470 Prospect Drive, North Charleston, South Carolina, 29406-4433, United States

Reviews of Best Western Airport Inn & Suites

Traveller Overview:
4.0 Rating: 765 reviews
Excellent 45%
Very Good 25%
Average 12%
Poor 6%
Terrible 10%
Rating

Patriotsfan2020, wrote review 26/10/2020

Happy Guest

I want to thank Kenyon for his great customer service and time he took to make sure we were checked in property and our room had everything we needed. Kenyon made our stay so enjoyable. The hotel... more

Owner Response
Tina M, Other at Best Western Plus Airport Inn & Suites, responded to this review
Patriotsfan2020, Thank you for taking the time to write this awesome review . We are happy to hear that you found our location to be convenient while staying with us near the restaurants , stores and that you enjoyed our staffs hospitality that we strive to show to each guest, during every stay. We hope you were able to explore the area! We value our customers well and we are happy that you stayed with us! Thank you very much.
Rating

698latoyap, wrote review 11/10/2020

Unacceptable

It took an hour to check in! I arrived 2 hours after speaking to the hotel through Agoda. Agoda charged my card and told me I was good to check in. I arrived and was told my card was declined. I get A... more

Owner Response
Tina M, Other at Best Western Plus Airport Inn & Suites, responded to this review
698latoyap, I apologize that you had a long wait at the desk and thank you for your patience. I want to assure you that your comments are being taken seriously, passed onto our staff and addressed through continuous improvements to our accommodations and policies. Please feel free to contact us if this situation has not been resolved to your satisfaction. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
Rating

KFX T, wrote review 14/05/2020

Great Property .Even better Management

The property is outstanding . Convieniently located. The manager Kathy has been a standard of excellence in every interaction . Note : I do not say that lightly as I stay 200-250 nights let year over ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this review
Hi KFX T, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We look forward to serving you again and giving you another five star experience.
Rating

Randy29s, wrote review 04/04/2020

Great Time There!

My room was great and I had no problems with anything while I was there. The hotel staff was great also.Want to give a thank you to Cynthia and LaVerne they made breakfast a wonderful time. The food w... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this review
Randy29s, Thank you for your compliments to our staff, hospitality and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
Rating

ORIORDANT, wrote review 30/03/2020

ORIORDANT

We stayed here one night. I was not impressed that military discount was NOT acceptable in this hotel on this day. We were running late that evening and not pre booked. The web rate was $79-00. We wer... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Airport Inn & Suites, responded to this review
ORIORDANT, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. The standard procedure in such cases is to confer with management regarding the military discount as our staff is not authorized to make decisions which conflict with policy. I hope our services and accommodations will exceed your expectations during your next visit!