My family of 4 stayed at Best Western Airport Inn and Suites for 4 nights in early August 2022. There are some positives and some negatives about this hotel in our opinion, hence the very average rating. Aspects of this hotel that we were specifically looking for were lowest possible cost, pool, free/included breakfast, and free/included airport shuttle service. In terms of cost, the BW was the least expensive of our options while meeting our needs. We felt like we searched for a while and the BW kept coming up with availability for our needed nights at the lowest possible cost.
We booked 2 days at Disney World so we needed a hotel that still included a free airport shuttle but at the same time was as close as possible to Magic Kingdom/Hollywood Studios for an uber/lyft without breaking the bank for those round trips to Disney. The shuttle was very prompt in picking us up at the airport and very seamless. When we inquired about setting up the shuttle ride back to the airport at the end of our stay, we were informed that the shuttle was being fixed and was not available to bring us to the airport. When I pushed a little at the front desk about the whole reason we picked BW was for a shuttle option, they were reluctant to cover the uber/lyft fair at first but eventually did the right thing and paid for our uber/lyft.
The free/included breakfast was ok. The coffee was not great but the hotel did have flavored creamer (French vanilla) which helped mask the taste. The hotel offered a waffle and pancake maker which was really good, although very popular and came with a wait (not a bad thing but just a reality). Included with the waffle was an option to add sprinkles which was a nice added piece to the breakfast for the kids. Everyday we had eggs (not really flavorful) and some sort of protein. Finally there was a yogurt option, 3 kinds of cereal, and bagel/toast options everyday in case we needed a little variety. Obviously juice(s) and water were offered. Like I mentioned earlier it was very crowded when we went every morning but that comes with the territory. For a free/included breakfast it definitely met a need. Simply put, breakfast was good, not amazing.
The pool was nothing special but it met a want for our family. It was not huge and could get really crowded with limited seating around the edge. However, on the one day we used it we pretty much had it all to ourselves.
The room, along with the hallways, were dated and are in need of a facelift for sure. But the beds were fairly comfortable, everything in the room worked (tv, fridge, ac, shower/toilet), and we were able to use the communal laundry (for a few dollars) which was a nice-to-have that actually came in handy for us. The housekeeping never came to our room to clean sheets or tidy up which was disappointing. I had to ask the front desk for new trash liners and the front desk person came up to take care of it for us. But I found it odd that while we were gone at Disney for the 2 days, they never serviced our room. We also did not specifically ask to have it serviced so I am sure if we did ask it would have been done.
Overall, the stay was ok, average. We were not looking for anything luxurious nor did we want a pay-by-the-hour motel. This hotel was exactly in the middle. less