Best Western Airport Inn & Suites

8101 Aircenter Ct, Orlando, Florida, 32809-7414, United States
based on 1119 reviews Trip Advisor Logo
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Best Western Airport Inn & Suites

For the safety and welfare of our guest and staff, our shuttle service is suspended until further notice. We apologize for any inconvenience. Enjoy convenient access to Port Canaveral(CPA) and Orlando International Airport(MCO)is easy with Park n Fly show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
8101 Aircenter Ct, Orlando, Florida, 32809-7414, United States

Reviews of Best Western Airport Inn & Suites

Traveller Overview:
3.5 Rating: 1119 reviews
Excellent 27%
Very Good 36%
Average 19%
Poor 8%
Terrible 7%
Rating

Michaelene W, wrote review 27/10/2020

Excellent Customer Service

Patrick is an absolute delight. He is extremely patient and kind, and i got the feeling that customer service is his #1 goal. Even 2 days after checkout, I spoke to him about my folio and he remembe... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for taking the time to post an review about the Best Western Orlando Airport. I am glad that Patrick was able to assist you with the travel cards issues and i will pass on to him your kind words. We look forward to seeing you again upon you next visit to the Orlando area
Rating

Mseddie2, wrote review 15/10/2020

Lovely

Mr. Manuel and his staff are so friend and helpful. My housekeeper Ms. Aida went above and beyond on my room cleaning it. When I went for my morning exercise(walking) around the building I was impr... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for your kind words we do appreciate it.
Rating

richmond_dude, wrote review 13/08/2020

Greedy + Soulless

I had booked a flight and pre-paid room before COVID. About a week before my trip, the airline canceled the flight due to COVID related capacity issues and my only option was to drive. Oh well, stuf... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I apologize that we could not refund your non-refundable reservation Sincerely, Tim Manuel General Manager Best Western Airport Inn & Suites
Rating

Julie T, wrote review 08/07/2020

Decent clean hotel

The hotel could use slight updates but the overall experience was very good. Close to alot and clean and staff was helpful and felt safe. i would recommend this hotel My friend and my daughter and he... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-587-2800.
Rating

Rken1121, wrote review 25/05/2020

Good hotel, with a great room, at a great price

I booked a hotel through bookings.com at another location. Arrived to that hotel in utter disgust and discomfort. Requested a refund within 10 minutes of checking in to that location and made a phone ... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 407-587-2800