Best Western Airport Inn & Suites

8101 Aircenter Ct, Orlando, Florida, 32809-7414, United States
based on 1131 reviews Trip Advisor Logo
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Best Western Airport Inn & Suites

Welcome! Please enjoy the comfort and security of our hotel as we practice the Best Western cleaning and social distancing standards.

*Currently, our shuttle service has been suspended for the safety and welfare of our guest & staff. We apol
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
8101 Aircenter Ct, Orlando, Florida, 32809-7414, United States

Reviews of Best Western Airport Inn & Suites

Traveller Overview:
3.5 Rating: 1131 reviews
Excellent 28%
Very Good 36%
Average 19%
Poor 8%
Terrible 7%
Rating

BizTravel2021bummed, wrote review 25/07/2021

Best Western will NOT be my “go to” again

This hotel is poorly kept and managed. I would not recommend this property or any Best Western after my last trip from coast to coast. What was was a reliable brand has become a terrible experience. T... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Rating

Bill F, wrote review 18/07/2021

Good Hotel experience

Tim at check in was great he went out of his way to make the check in experience a good one. I have be at many BW hotels in the past 2 weeks on vacation and yours and the BW Key west were the best. Bu... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Bill, On behalf of our entire team, I would like to thank you for your kinds words and I will be sure to pass it on to the staff I hope that you will be visiting us again in the future. Sincerely,
Rating

Jmarx46, wrote review 17/07/2021

stay away from this Best Western

There was a hole in the plaster in the room. The bathtub faucet drips and you could hear the dripping all night long. There were an insufficient number of bath towels in the room and the hotel had no ... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Rating

HES888, wrote review 14/07/2021

Airport voucher

Great hotel to rest our heads for the night after a terrible airport experience. Clean hotel and super friendly staff, he made sure we had a to go breakfast, and had our taxis waiting for us at 5a. Wo... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for posting a review. I am glad that we were able to provide a comfortable place to stay after you airport issues and we look forward to seeing you again in the future. Sincerely,
Rating

N714CB, wrote review 10/07/2021

Amazing place with great staff

I came here and I ran into Howard at the front desk. He’s a great man who takes great care of hotel guests and goes above and beyond. I have never seen someone go as far as he has for me. I needed a r... more

Owner Response
Timothy Manuel, General Manager at Best Western Airport Inn & Suites, responded to this review
Thank you for taking the time to post an review about the Best Western Orlando Airport. I am glad that Howard was able to assist you with the issues and I will pass on to him your kind words. We look forward to seeing you again upon you next visit to the Orlando area