Best Western Airport Inn

We stayed here after coming back through town on a trip from bc. This was the middle point of our travel. Regardless we booked it with free points. Checked in and within less than an hour checked out and left. The room had such an awful stale/smoke smell/perhaps a decaying body smell that we couldn’t even stand the smell of it. We pulled back the sheets to see that they had stains on them. The ceiling had stains as well. The breaker box on our floor was left open. The elevator creeks and you wonder if you will make it out of the elevator. The second floor has a window that is open and screen less on the staircase. The main lobby has some “old” bugs along with the dirty hallways and Stained carpets. We did complain at the front to which the employee seemed embarrassed and speechless. I felt bad for him but wanted him to know why we were leaving. He offered to change our rooms but I said the smell of the room was what we couldn’t do and he looked at us with a blank stare as if he couldn’t help us at all. We left and booked at another BW. We have stayed at many hotels and have never left before. We’ve stayed at many best westerns and never had issues before this either. I would not come back to this hotel. Anyone who finds this hotel suitable has very low standards. less

When we arrived we were put in a room on the first floor, behind the front desk, which was not fit for human habitation. The room was dirty and gross. Furniture and lampshades broken Dirty walls and door. Big stain on one lamp shade that appeared to be either blood or poop. Doors on cabinet were broken, desk/dresser had chunks out of it. Lampshades torn and dishevelled. Stains. We felt itchy just going in the room. It looked like someone had been murdered in it. Requested another room as it was completely unacceptable. Shown another room next to it that was in similar condition. Then shown a room in second floor that was somewhat better, and we took it as nothing else avail during stampede. Still had broken furniture, stained walls etc, but improvement over main floor. Staff were good, and very helpful when I had covid. Room was cleaned well when I requested at end of isolation time. Hotel needs serious renovations, maintenance and deep cleaning. Would not stay here again. less

The floor was completely warped and had soft spots. Not sure how it passes inspections. Also had a hair in the one bed and the information card on the desk was not cleaned as it had hair and a sticky substance on it. less

Had to find a hotel the name of this hotel suggests it is close to the airport it is not. My dismay at the expensive cab ride was eased by the lovely staff. The service is reason enough to choose this hotel. less

Overall good experience at Best Western for the price paid! There is a promotion of 1 night free stay on Fall/Winter for customers who stayed 2+ nights given that you register with them (not bad!). Would definitely recommend to friends! less