Best Western Airport Inn

1947 18th Avenue NE, Calgary, Alberta, T2E 7T8, Canada
based on 594 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Airport Inn

Guests searching for a hotel near Calgary Airport wont be disappointed by this property, its just minutes away and a favorite for frequent fliers.

This hotel is 100 non-smoking, Eco-Friendly and offers Wi-Fi. With a Chromecast device in ever
show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1947 18th Avenue NE, Calgary, Alberta, T2E 7T8, Canada

Reviews of Best Western Airport Inn

Traveller Overview:
4.0 Rating: 594 reviews
Excellent 32%
Very Good 36%
Average 19%
Poor 5%
Terrible 6%
Rating

limbagae, wrote review 23/10/2020

Don’t ever stay at this hotel/motel

So frustrated. Service sucks and everything else. I stayed for one night just to get away and have a peaceful night. When I got there, You could tell that the place was empty because there was only on... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear limbagae, On behalf of our entire team, I would like to apologize for not exceeding your expectations especially with the room location and breakfast option. We take all feedbacks such as yours very seriously and aims to provide our guests with a safe and comfortable stay and Joe had addressed this to our staff. The breakfast room is closed to public temporarily and we have modified our breakfast experience to reflect guidance provided by the Centers for Disease Control and Prevention and the National Restaurant Association and each hotels’ local regulations. These changes have been updated in our website since March 2020. There is hot water, hot chocolate and teas available upon request at the front desk. There are regular and decaffeinated coffee pods as well as tea bags in the room for an option to guests that would like to use their coffee machine in the room. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. I apologize for your disappointment with the room location. It was not busy but we are only giving the rooms that has been deep cleaned and sanitized. We roll over rooms up to 72 hours prior to checking in the next guests for health and safety concerns. Again, I am very sorry for the inconvenience. I appreciate you providing insight on what we can do to better to meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Marites Front Office Manager
Rating

Melkis7, wrote review 18/10/2020

Rest, relax and fly

Nice hotel, small but with the necessary things. Very comfortable and adequate to spend one or two night, specially if you are flying somewhere. The hotel was upgraded recently and still one of my fir... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear Melkis7, Thank you for taking the time to share your review of your stay. We are glad that you had a very comfortable stay. We appreciate your feedback. Sincerely, Management
Rating

TravelMeAllTheTime, wrote review 29/08/2020

Candy for Breakfast

I had booked this hotel because of the full breakfast. Yet, when I called to confirm they are still, in September only offering a garbage bag for breakfast. If you like sugary junk like a muffin and g... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear TravelMeAllTheTime, On behalf of our entire team, I would like to apologize for not exceeding your expectations especially with the breakfast option. The pool is open since June. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 403-250-5015. Sincerely, Marites Front Office Manager
Rating

Penny T, wrote review 04/08/2020

GREAT PLACE TO STAY

Reasonably priced good accommodation. Good accommodating staff. My only issue was with the Grab n Go Breakfast. Nowhere near enough "selection". I know we have Covid but choices would have made it... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear Penny T, Thank you for taking the time to provide feedback about your experience at our hotel. I would like to start by apologizing to you for not meeting your expectations on breakfast grab and go bag option. This modified breakfast is just temporary until further notice. We are glad you find our hotel a great place to stay during your visit in Calgary. Again, thank you for sharing your comments. We appreciate your feedback. Sincerely, Marites Front Office Manager
Rating

CathyS702, wrote review 20/07/2020

Service is top notch

Even though I had to change my reservation last minute to a different number of people and then the extra person did not show up the front desk staff was amazing and understanding. There was a proble... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear CathyS702, Thank you for taking the time to review your recent stay at our property. We apologize for the inconvenience on the shower issue. We are delighted that we were able to accomodate the last minute changes on your reservation and resolved the shower issue immediately. We appreciate your feedback especially your recommendation. Sincerely, Management