Best Western Airport Inn

1947 18th Avenue NE, Calgary, Alberta, T2E 7T8, Canada
based on 640 reviews Trip Advisor Logo
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Best Western Airport Inn

Guests searching for a hotel near Calgary Airport wont be disappointed by this property, its just minutes away and a favorite for frequent fliers.

This hotel is 100 non-smoking, Eco-Friendly and offers Wi-Fi. With a Chromecast device in ever
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1947 18th Avenue NE, Calgary, Alberta, T2E 7T8, Canada

Reviews of Best Western Airport Inn

Traveller Overview:
4.0 Rating: 640 reviews
Excellent 32%
Very Good 35%
Average 18%
Poor 5%
Terrible 7%
Rating

469gayleneh, wrote review 28/07/2022

Outdated//poor parking//grungy

We stayed here after coming back through town on a trip from bc. This was the middle point of our travel. Regardless we booked it with free points. Checked in and within less than an hour checked ... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear 469gayleneh, Thank you for completing a review. We apologize for not meeting your expectations. What you experienced is certainly not up to our brand standards. Please do not hesitate to contact us directly, unfortunately we are not able to track your reservation from this review alone. We take all feedback such as yours very seriously and use it to improve our services. We always welcome the opportunity to discuss your thoughts about the hotel in more details in order examine and address the issues you experienced and make it right. Despite the setbacks mentioned on your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your experience better than the last. Sincerely, Marites Front Office Manager
Rating

424Juanita, wrote review 24/07/2022

DO NOT STAY HERE

When we arrived we were put in a room on the first floor, behind the front desk, which was not fit for human habitation. The room was dirty and gross. Furniture and lampshades broken Dirty walls an... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear 424Juanita, We apologize we did not met your expectations. Our housekeeping staff does deep cleaning and sanitization of all the rooms. I addressed these concerns to them and to the maintenance department. Again, I am sorry for the inconvenience and disappointment. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 403-250-5015. Sincerely, Marites N. Front Office Manager
Rating

janetbraun, wrote review 13/07/2022

Don’t recommend staying here

The floor was completely warped and had soft spots. Not sure how it passes inspections. Also had a hair in the one bed and the information card on the desk was not cleaned as it had hair and a sticky... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear Janetbraun, I apologize for your recent experience with the property and understand your frustration. We do take our guests concerns very seriously. This has been addressed to the housekeeping and maintenance department. Again, I am very sorry for the disappointment. Thank you for taking the time to complete a review. I appreciate your feedback. Sincerely, Marites Front Office Manager
Rating

Noreen H, wrote review 05/07/2022

Last minute stay due to canceled flight

Had to find a hotel the name of this hotel suggests it is close to the airport it is not. My dismay at the expensive cab ride was eased by the lovely staff. The service is reason enough to choose this... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear Noreen, We apologize for the disappointment in regards to our location. We are so grateful for your kind words. We hope to see you again on your next visit in Calgary. Sincerely, Marites Front Office Manager
Rating

Ritzelle Z, wrote review 04/07/2022

Overall good experience at Best Western

Overall good experience at Best Western for the price paid! There is a promotion of 1 night free stay on Fall/Winter for customers who stayed 2+ nights given that you register with them (not bad!). Wo... more

Owner Response
Bestwestern Bestwestern, Guest Services / Front Office at Best Western Airport Inn, responded to this review
Dear Ritzelle, Thank you for completing a review. We appreciate your feedback. Sincerely, Marites Front Office Manager

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