Best Western Airport Inn

Awesome and friendly customer service. 24 Hour free coffee/cappuccino machine and tea was a bonus and not expected. Hot and cold breakfast was very good. Enjoyed the free popcorn and cookies upon check in. Bed was comfortable especially as I have a bad back. less

I have stayed multiple times and have found the staff to be considerate and courteous. Accessible to Hwy 1. A shuttle to the airport. Quiet during the evening and the kids enjoy the pool. There is a restaurant wihin walking distance and a service station readily accessible. less

Excellent location, close to the amenities we were travelling to in Calgary. Spent 3 nights at this location. Checkin and Checkout process was easy. Asked for a quiet room, and was provided a top corner room, very quiet during the stay. Room was clean and they called up to our room shortly after we checked in to ensure everything was ok-excellent service. Room was a double queen with fridge and microwave, bathroom not a full tub, just a shower. Note shower stall was very small larger or taller person will have a hard time showering in the stall, you must start the shower while you are in the shower so the shower is ice cold at the start. Wifi was fine during our stay. Did not use the pool or hot tub. Exercise room very small had stepper, bike, elliptical , treadmill and some free weights. Breakfast was standard typical fare, no seasonal fruit - just pears apples and bananas. Good value for the money, would rate higher except for the small shower bathroom area. less

The rooms were nice and clean and the breakfast was great. Our issues with this location is the noise and the lack of parking spaces. When the hotel is fully booked, there is nowhere to park! And the noise is ridiculous. The staff in the breakfast room this morning literally woke me up, speaking in their native tongue LOUDLY and our room was nearby. Totally unacceptable. Also, sometimes we book and pay cash, other times we book and use airmiles. When we book and use airmiles it seems we have the crappiest room on the main floor near all the noise - seems to me this is on purpose if you use airmiles? I won't be coming here anymore, not terribly happy with some things at this location. At least at the location by the stadium, we get nice rooms and because we are BW rewards members we have free underground parking. less

Room was average, nothing special. Front office staff working the night shift could not find our request of baby crib on their system as the person we spoke to during the day simply couldn't be bothered to leave a note. When we asked for a crib to be put in our room, the member of staff working there (his name is Miguel) disappeared to the back room and came out with a folded crib and said that I need to set it up by myself as he wasn't comfortable doing that. I asked the front desk staff on the following day about this and they shockingly said that if the member if staff is not comfortable setting up the crib, they don't have to do so. Now this is the most bizzare thing I've ever heard in the hotels I stayed in throughout my life. My advice to you is to check with the hotel if they "comfortable" with doing wiljat they are supposed to do. I wouldn't be surprised if the house keepers there are "uncomfortable" to clean your room or do your bed!!!! I will never ever recommend this place to anyone. less