Best Western Airport Inn

We were greeted in a very friendly manner. The front line and reception staff are absolutely wonderful, friendly, accommodating and pro-active. They even called us in the room to let us know that a time slot for the pool had become available. The room was very clean and quiet. We received to go breakfast in a paper bag with a very tasty breakfast burrito (which you could warm up in the micro-wave), juice, muffin and fresh coffee. The pool area was also very clean. We would definitely recommend this hotel and stay there again. less

The front desk staff were so welcoming and friendly. They made sure I had everything I needed and remembered me anytime I came down. The hotel was very clean, you could smell it as soon as you walked in the doors. I enjoyed my stay very much. less

There is no better place to stay then at a Best Western!! Whenever we go anywhere we always look first for Best Western and we always find one. With the exception of the Carribean. The main reason is their pillows are phenomenal less

So frustrated. Service sucks and everything else. I stayed for one night just to get away and have a peaceful night. When I got there, You could tell that the place was empty because there was only one vehicle parked in the parking lot and mine. I was greeted by this guy at the front desk , gave me a room in the 2nd floor. So Room 204, was the WORST room you could ever had especially if you are paying customer. The room was dark, the window is small and your view is this huge ugly furnace and that’s basically your view. For a person who needs to get away and have some peaceful stay, this is not the room nor the hotel you would want to stay at. So I called the front desk to change room and I was moved to the very very end of the floor. But to me that time, I just want to rest and be done with it. The next morning, went downstairs for a hot breakfast and was surprised with this brown bag that was handed to me. Sorry I don’t think that what it said on the website... I chose this hotel for the gym and HOT breakfast. They give you breakfast like your a kid going to elementary school and that’s your lunch bag. Coffee? yes just coffee, don’t look for teas or hot chocolates or decafs coZ they don’t have that either. Anyways, I got an email shortly after my stay to give a review like normal protocol. Sure why not and so I wrote down everything I said here. Then I got an email from a manager at this location. His name is Joe Komaric. On his email, it stated to give him a call if he can provide assistance and so I called him. When he answered the phone. I introduced myself and gave him a little of details regarding the email that was sent. He had no idea at first to whom he was talking to. So not sure if he sends a lot of the same email to a lot of angry customers that’s why he could not remember.eventually when he remembered , Joe just said “I apologize” and that’s it. Nothing to repair it or making the customer feel better/satisfied. No professionalism and absolutely poor service. Needless to say that I will never ever set my foot onto this hotel/motel ever gain. For the price I paid, I could definitely go to a waaay better hotel around the area with better nicer facility and better service. less

Nice hotel, small but with the necessary things. Very comfortable and adequate to spend one or two night, specially if you are flying somewhere. The hotel was upgraded recently and still one of my first choices when flying. less