Bait and switch
Booking ahead on Best western website the room was set to cost $93 including all taxes. They should have to tell you there is a $150 deposit required that holds on your credit card for a week but the... more
Booking ahead on Best western website the room was set to cost $93 including all taxes. They should have to tell you there is a $150 deposit required that holds on your credit card for a week but they don't tell you that until you check in. As a Best Western Rewards Elite member I find that is a suprising way to treat your brand loyal customers. less
Jamie Hansen, Owner at Best Western Airport Inn, responded to this review
Thank you for the comments regarding your recent stay with us.
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.
If we can be of further assistance, please don't hesitate to let us know.