Best Western Airport Albuquerque Inn Suites Hotel & Suites

This airport is close to the airport but you don't hear the airplanes come and go. Restaurants are near by. The Interstate 10 highway is close by. The rooms are large and comfortable. Always a good place to stay. less

This was my choice in Albuquerque for the past 10 years and one of their unprofessional employees who is a little too empowered with his mask rules made me feel so bad that I will not stay here again. In fact, I had to drive back through Albuquerque and I stayed elsewhere already. If you are a female traveling alone, request an upstairs room as I was given a room on the first floor with no screen on the window and it opened AND did not shut securely, so I had to request a new room. In the morning, I was literally all alone, no one else around in the very back of the property attempting to use their coin laundry machine and this little boy employee walked past me and dragged me to the front desk to give me a mask, and they didn't have any, so he said I could not go back to the laundry room without my mask. The owners response was funny because, the mask is not my issue, the issue is how guests are being treated and the lack of class and decorum within. I mean, he was so unprofessional; I accidentally left my Ralph Lauren sheet there and the nice employee Marty, had it waiting for me and the mask cop boy saw me and didn't say hello or try to be fabulous, he put his head down and hid. My issue is also with the tacky tip jar with a scribbled note soliciting tips for a breakfast area that is rudely blocked off with tables. The people that would be giving a tip ARE adults and I just don't think they need a note explaining what a tip jar is or why they should give you one for liquid eggs, watered down coffee and impersonal service. Honestly the parking lot is so filled with transients, litter and street hustlers, I was just glad to see my vehicle wasn't robbed overnight - I intentionally parked by the office because when I attempted to park my car in view of my room window in back, there was a large group of transients drinking beer and rifling through a car in the space by my room. Apparently they have a budget to pay a mask detective, but not security to ensure the physical safety of their guests. less

This place was fine for an overnight stay, was relatively clean and the front desk staff were very nice. I'm probably search elsewhere for another hotel in the area next time I'm around but it fit our needs for our stay. the hot breakfast was definitely a plus!! less

We stayed @ Best Western in Albuquerque in a pet friendly room. The room REEKED of cat pee!! The smell hit you as you opened the door like a tsunami! We had checked in later than we planned. After checking in (9pm) we quickly ran out to grab some food. Arriving back about 30-40mins after checking in, we called the office immediately concerning the smell of the room. Asking to switch rooms. They told us it was the last pet room. We asked if 2 of the 3 family members could be put in a regular room(@ no additional price due to the horrendous smell/absolutely not) We asked for at least some deodorant spray, which never arrived. One family member actually attempted to sleep in the car, due to the overwhelming nauseating smell. But at 40* temp, ended up sleeping in the bathroom, with the fan on. No one even came to the room to check on the “Odor”. They told us the pet rooms had a slightly “musty” smell. No this is a strong cat pee Odor! We spoke with the pm & am manager. No one even showered. Left room ASAP in am. We Never even stayed for their free breakfast. We Have stayed at many dog friendly hotels with our well mannered 5 yr old dog. But Never have experienced any room like this. It was a Horrible 10 hour stay!! From now on, will always check room first, before anything else!! Or stay at HI as always 👍🏻 less

wish we used them from the beginning the other that we stayed at were'nt as good and some was horrible and one a nightmare, this hotel offered a hot breakfast and they delivered a hot breakfast. just wish they had more locations less