Best Western Airport Albuquerque Inn Suites Hotel & Suites

2400 Yale Boulevard SE, Albuquerque, New Mexico, 87106-4214, United States
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Best Western Airport Albuquerque Inn Suites Hotel & Suites

The Albuquerque International Sunport (Airport) is right down the street from our Albuquerque hotel and free airport shuttle service is offered daily.

Pets are allowed at this airport property and guests are treated to a free full hot breakf
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2400 Yale Boulevard SE, Albuquerque, New Mexico, 87106-4214, United States

Reviews of Best Western Airport Albuquerque Inn Suites Hotel & Suites

Traveller Overview:
4.0 Rating: 1531 reviews
Excellent 51%
Very Good 28%
Average 11%
Poor 4%
Terrible 3%
Rating

148janelled, wrote review 20/09/2020

Excellent hotel over all!

Everything was absolutely perfect during our stay including friendly, professional staff, a delicious hot breakfast served with social distancing, very clean room with a comfortable bed, 24-hr fitness... more

Owner Response
Jeff Egelhoff, Other at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review
Thank you for your feedback regarding your stay at the Best Western Albuquerque Airport! We are happy to hear that you enjoyed your stay with us and that you found our service exceptional. It is always wonderful to know when we have satisfied our guests. We realize you have many choices when it comes to lodging and try to provide our guests with the best service under the current conditions. Please fell free to reach if you have any comments or concerns as we always appreciate honest feedback. You can reach me via phone at 505-242-7022 or with email at jegelhoff@innsuites.com. Ask for Jeff
Rating

stuartbJ5027XU, wrote review 10/09/2020

Wonderful Stay at a Great Site

What a wonderful stay I had at this facility. I was redeploying abroad and needed transport around the local area, to cover last minute errands, and the staff moved mountains to help me. In spite of t... more

Owner Response
Jeff Egelhoff, Other at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review
Thank you for your feedback regarding your stay at the Best Western Albuquerque Airport! We are happy to hear that you enjoyed your stay with us and that you found our service exceptional. It is always wonderful to know when we have satisfied our guests. We realize you have many choices when it comes to lodging and try to provide our guests with the best service under the current conditions. Feel free to reach out if you have any other comments or concerns. I can be reached at 505-242-7022 and ask for Jeff. You can also reach me via email. jegelhoff@innsuites.com.
Rating

jillp574, wrote review 27/08/2020

Discrimination/ unclean

I have asthma so I can’t wear a mask. They would not even let me eat breakfast even if I was sitting alone by myself without a mask on. They were very good. The bathtub was not cleaned and the room s... more

Owner Response
Jeff Egelhoff, Other at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review
Thank you for your feedback regarding your stay at the Best Western Hotel Albuquerque Airport! We will use this feedback to insure better guest service. Feel free to reach out to us at 505-242-7022 and leave a voicemail if we do not pick up. I can also be reached via email at jegelhoff@innsuites.com. Please understand that we must abide by the health orders. It is mandatory in Albuquerque and we can be fined by the city for not enforcing it. The other item you mentioned was being charged for rooms you did not use. If you reach out to me i can provide you with signed registration cards where you checked into the rooms. again thank you for your business.
Rating

Voyage777633, wrote review 16/08/2020

Front line nursing

While the facility is relatively clean, there is a great deal lacking for those who are here for business. No notice at check in of no water for the first day, so no shower or cleaning up before work.... more

Owner Response
Jeff Egelhoff, Other at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The water issue was an unexpected emergency, that being said the desk should have notified anyone checking in, the water would be off for 45 min. Feel free to reach out at 505-242-7022 or jegelhoff@innsuites.com.… for Jeff
Rating

CopCutie, wrote review 14/08/2020

Great Stay!!!!

Myself and my adult daughter booked the King suite and it was a very nice stay. We were pleased to see cold water and sodas upon entering. We also were impressed with the pool schedule for COVID. They... more

Owner Response
Jeff Egelhoff, Other at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review
Copcutie, Thank you for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We are happy to hear that you enjoyed your stay with us and that you found our service exceptional. It is always wonderful to know when we have satisfied our guests. We realize you have many choices when it comes to lodging. If you have any other comments or suggestions feel free to reach out at 505-242-7022 or jegelhoff@innsuites.com. Ask for Jeff