I Love Best Western, but…
Wifi connection was hardly there. When it did work, the signal was very weak. It dropped the connection way too often. The curtains didn’t close all the way so at night you’d get headlights shining in... more
Wifi connection was hardly there. When it did work, the signal was very weak. It dropped the connection way too often. The curtains didn’t close all the way so at night you’d get headlights shining in your room.
The only good thing about this place is it is dog friendly but they charged way more for our dogs than other Best Western hotels. less
Jace Reddington, Guest Services / Front Office at Best Western Airport Albuquerque Inn Suites Hotel & Suites, responded to this review
Ms. Griffin
Please keep in mind that you did not inform us you were bringing a pet, we gave you the option of free cancellation, or a non-pet friendly room at an additional cleaning fee so we can guarantee cleanliness for our non-pet friendly guests.
Every room has 3 curtains. Decorative ones that you are correct, do not move, than sheer curtains, and behind those we have blackout curtains that completely cover the windows. I have personally checked the room you stayed in and it does in fact have all 3. I highly recommend speaking with the front desk staff of any hotel if you need assistance with the room amenities. This will allow you to enjoy your stay, and eliminate the need for unnecessary negative reviews due to lack of awareness.