Best Western Airport 85 Motel

Stayed at the end of June for a few nights and a few nights in July with my little girl. Fantastic place to stay every thing I needed was there and if I needed anything the managers helped me out as it was my first visit to Australia. Friendly /clean/place and will be staying again. James less

Our room was on the upper floor. There is no lift. Carrying my wife's luggage up the stairs was a literal pain. That is my only complaint. The room was sparkling clean. The beds and bathroom were good. The neighborhood was quiet. We checked in late by using a telephone outside reception to get a code to a lock box that contained our key. The breakfast area was clean and well stocked. Continental breakfast for my wife and me was included in our tariff. Breakfast for our daughter was half price. That was a pleasant surprise, because I was expecting to pay more. The best thing about this place was the location. It is a $23 taxi ride from the airport and right across the street from Doomben Rail Station. We saved money by gaining easy access to the light rail system without using the Airtrain. I would definitely stay there again if I needed access to the rail system, but next time I will ask for a ground floor room. less

Best Western is well situated for travellers needing accommodation a quick drive to or from the airport. The accommodation itself is fairly basic and some rooms are up a steep flight of stairs. I got the impression that the management were struggling to stay on top of the range of basic issues that happen in hospitality. A basic "serve yourself" breakfast was provided but there were not enough plates and cups and I observed (on a few occasions) people having to wait for plates and cups to be replenished. This is just not good when people are expecting a quick meal before heading to the airport. People staying 2 nights were asked for their breakfast cards after their first breakfast but they thought they had paid for breakfast for both mornings. I don't know if this was a mistake or whether it was purposeful but it was not a good look. Another thing that was not good was the lack of hot water that occurred during my stay. There needed to be "complex wide" communication about this so that people could plan for their circumstances. In the evening a plumber had been called ....but when I got up the next morning there was certainly no hot water in my unit. Boiling the electric jug to try to have a warm wash (in the absence of a shower) was hopeless too, as the plug in the washbasin didn't work. Management need guidance as the place was not running smoothly during my stay. I wish them all the best in what must be a very steep learning curve. less

The staff were very accommodating, and made my stay comfortable and hassle free! Location is great for those needing to travel, and all amenities were exactly as needed for anyone on the go. Great shower pressure as well - a big plus! less

Tucked away, surrounded by family homes this motel has it all. Clean comfortable beds & rooms, nice pool area for a dip. Lovely breakfast and the new owners were very friendly and ever so helpful at checking us in early after arriving from our long flight from LA. There is a take away shop on the corner and a bistro a short walk away with nice pub style meals. Highly recommend to anyone thinking of staying there. less