Best Western Airport

This location is extremely convenient to the freeway. It is only five minutes drive from the airport. The value for the price is excellent. I had to leave before breakfast, so I cannot offer a comment. less

Quick weekend getaway with the wife and mother-in-law, to see what The town had to offer. The gathering place, Oklahoma aquarium, checking out the lakes and state park. Made for a relaxing trip away from the daily grind. less

Made a reservation for the this average-at-best hotel. Was given a smoking room. Asked for a non-smoking room and was told the request couldn't be accommodated. I explained that with two young children this wasn't feasible and we'd need to take our business elsewhere. The hotel said they couldn't refund the points we used to book. Went through customer service who sent me back to the hotel. The manager called and said "I know you and you're two daughters stayed in the room." I explained I don't have two daughters and none of my kids stepped foot in the room. Was told house keeping said it was used. I'd love to know who stayed in the room, as it was NOT us, as we informed the front desk we weren't staying and asked for a refund of the points, which we still do not have. I could get over not getting my points back, but as for David, the manager, calling me a liar, that's were I draw the line. Not ti mention, it took Best Western 6 weeks to give me a customer service ticket. Not a great way to keep rewards members! less

When my Fiance and I first came to the Property, I was like, "I am not going to like staying here". But to my surprise, it is not bad AT ALL staying here! We are waiting for our Inspection of our Apartment to go through, and staying here has been great! I can't say enough about the Front Desk Agent, Brooke, who has been so sweet and is filled with a wealth of information for any question you may have. She is very warm and caring and makes you feel at home! I would recommend this Hotel to anyone who is traveling and need a place to stay for a Night or several Nights!! Don't let the surroundings discourage you as it did me -- The Property and area is very quiet and I have not had a problem since I been here. Highly recommend!!11 less

The day I arrived I had construction noise in the room behind me and it was impossible to do any work or even hear the TV (After I gave up trying to work). There was a portable generator powering a pressure washer all afternoon/evening which made it an even more obnoxious noise level. In the morning I was awoken by loud argument followed by a visit from The Tulsa Police department right out side my door. The net morning at 5:45 am as I tried to enter the lobby I was greeted by an extremely rude front desk attendant that asked me what I wanted. I responded that I came for breakfast (that according to all hotel signage and the website, was supposed to be open from 5 -9 am). He said he would have to get it opened up. Nothing was even close to being ready and I had to get to the airport to catch a flight. Needless to say this was a less than spectacular property and even less spectacular staff. with the exception of the gal that checked me in she was pleasant and helpful. Other than the on front desk person the staff was rude and lacked any interest in helping or caring. book at your own risk. less