Wonderful staff, rooms not actually non smoking though
I stayed one night. Location is off a major street, close to some grocery spots and destinations like LAX and Loyola University. The hotel is older but staff works hard to keep it clean. I booked thro... more
I stayed one night. Location is off a major street, close to some grocery spots and destinations like LAX and Loyola University. The hotel is older but staff works hard to keep it clean. I booked through a third party site which mislabeled the rooms so I thought I was getting a jacuzzi suite but alas, it was just a regular king room. The front desk receptionist was very friendly and efficient; she showed me the only jacuzzi room available but I declined to switch due to it being a smoking room.
The room I stayed in was "non-smoking" but the smell was still quite noticeable underneath the air freshener, perhaps it had been converted. I tried to air it out by opening the window which faced the main street. It was very noisy so I closed it. I have sensitive respiratory system so the old smoke smell did make me cough after a night of sleeping there. Other than that though, the room was clean and spacious, a little old but nothing that affected my ability to relax during my travel. It had a fridge, desk, and armchair which was nice.
All my interactions with staff was nothing but friendly, helpful, and professional. Their demeanor makes the hotel worth considering if you're needing an affordable option in this area. less
Hotel Manager, Other at Best Western Airpark Hotel, responded to this review
Hello Guest,
Thanks for your stay, comments and specially encouraging our staff.
I appreciate your feedback and telling us the positive and negative aspects .
Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement.
Hope to welcome you again soon.
Sincerely,
Hotel Manager.