Best Western Abilene Inn & Suites

We had a very nice stay. Room was large, clean, comfortable, and quiet. The breakfast was a typical roadside hotel breakfast that includes hot dishes (eggs, bacon, etc.). It was well stocked and very good. less

We enjoyed our stay at the Best Western Abeline. Our room was clean and comfortable. We could park the car right outside the window and keep an eye on our camping equipment. The staff were professional and courteous. less

The hotel is clean and works but is la disappoint compared top other BW. The pool is tiny. Room service isnt great they forget to refill items. The ac was also on high and barely kept room cold. Also no close caption on TV so I couldn't watch shows with volume off while my partner slept. less

Was not what I was expecting. I think it could be a great place to stay with some changes. The location is great but it was not good to have a smoke smell on arrival . The smell and conditions never got better. less

I am posting this warning to alert the traveling public how some Hotels in this country rent unsafe rooms to the unwary guests! I am a 100% disabled Vietnam vet. I am 71 years old with a prostatic left hip, and traveling with my wife disable wife and a service dog. I am in the process of relocating to Tennessee from Arizona I stayed at a BEST WESTERN HOTEL named: Abilene Inn & Suites at 350 West Overland in Abilene TX, 79601 on 6/26/19. RM 135. I asked for the grab handle to be reattached to the shower wall. I showered earlier and damn near fell when I grab the handle to get in the tub. I called for the maintenance man. When he showed up, he said, “you need”? I said yes, I need the handle. I told him not to repair the problem now because we were leaving the next day. I told the desk clerk to fix the issue and wait until the following day as we were set to leave the following day. I told the clerk that if she sent me and email, I would reply and say I wouldn’t use the shower. While I was out shopping, my wife was called by the maintenance man and told forcefully, “I have to fix the handle today or you have to check out”. I called the frt. Desk and I was told by the clerk, “I called Corporate and was told that this was a safety issue and because you reported it, we have to fix it now or you must check out.” The so-called maintenance man came in and my service dog barked the entire ½ hr. as my wife was forced to restrain her. This caused both of them untold stress! I have video of the man in the room as well as the unsafe handle. I am posting this on Facebook. I mentioned this to the clerk. I was told by the desk clerk that “if I did that, we have the right to ask for the video and that they would sue you”. So, I say sue away! Signed, James Lada less