Best Western Abbots Barton Hotel

We stayed here for two nights, booking 2 rooms. Ours was 220 with a view over the front car park. Our sons was 301 with a view of the rubbish at the back. Room only. Both were clean and comfy. It was very hot (30+°) during our stay so we took taxis into town, these averaged at about £7/8 each trip one way. Cheerful and helpful staff. Free parking. Did the job. less

We decided to spend a few days in Kent so why not in the city of Canterbury. Abbots Barton Hotel is a 10 - 15 minute walk from the City Centre. You can easily spend a day there alone - be prepared to pay for the Cathedral but do make the investment (& try to look past the scaffolding) The rest of Kent is a maximum of 40 minutes away with the coast at Whitstable just 20 minutes. The Hotel itself was a very welcoming we stayed for 4 nights, our room was clean and well serviced, staff were excellent. Breakfast was very good - great options and plenty of fresh food on offer. On days 3 and 4 we had a visiting choir who arrived by coach. The dining room dynamic changed - it was full to bursting however the staff managed the situation well . They got everyone seated, the groups stayed together, breakfast service still flowed and no one seemed to suffer As it was warm we had tea in the gardens most days after spending the day site seeing. Bar staff we friendly, knew the area and help plan time out Would we go again - Yes certainly less

We visited here last weekend with our chocolate lab. We were impressed that on arrival to our room there was a dog blanket and water bowl waiting. The room was clean and smelt lovely. The staff were really friendly and having our dog with us was no problem. We had drinks on the patio and ate in the spacious bar area both very pleasant and comfortable. The hotel was a short walk into Canterbury and had small but lovely grounds. The evening menu was fairly limited and the starters and desserts slightly over priced however the breakfast was plentiful; catering for all tastes. Staff were friendly, helpful and very eager to please. We had a lovely anniversary overnight stay. less

We chose this hotel because it was close to the Canterbury City Centre but far enough away with a 2 acre garden (their website said!) to relax in. The reception staff and porter were very helpful. Our room (Standard Twin) was nicely furnished (although the wardrobe door needed attention - Room 129 - and the modern washbasin had this ridiculous plug that allows water to flow away constantly! Just like the Greek hotels.) On our first night, as we were tired from travelling, we had dinner in the restaurant. The soup had to be returned as it was tasteless and our waitress immediately apologised. Then we ordered venison. This was a joke! We had two pieces about 1" square of venison and absolutely not acceptable. There was a wedding party in on our first night and we wondered if the kitchen had run out of food? We found a great pub nearby for the remainder of our stay for dinner. The breakfast was OK, but the restaurant staff seem very disorganised and the lighting is poor and no windows. Our chamber maid was very good and our room was always clean and the bed was comfy. I understand that the rooms are being refurbished at the moment and extra rooms are being built. With an improvement in the restaurant, the hotel is a useful place for a few days of exploring the historic City. Thoroughly recommend the boat trip on the River Stour, but not happy to pay £12.50 admission to the cathedral. less

Stayed at Abbots Barton for five nights as part of a tour. My room was large, comfortable and very clean. The hotel staff were so accommodating, and handled our group of 30 with aplomb. Dinners in the dining room were delicious, especially the soups and desserts. The breakfast buffet had the best little croissants and pain au chocolat, and whatever herb was in the scrambled eggs make them extra tasty. The only complaint I had was with the pillows. Very hard, flat, foam. Investing in fluffy down pillows would be a great investment! less