We stayed here for 3 nights and had a very comfortable time.
Firstly, the reception staff are excellent and very professional and helpful, secondly, and in my opinion, the beds were the most comfortable we have stayed in for a long time.
We did have a problem with pillows on the first night, and had an interesting time trying to sort out the bricks! In the morning, Ihad a nice conversation with a very pleasant woman on the front desk, and it was all sorted out for us that night! Sweet dreams after that!
Breakfast was very good , and all the staff in the whole of the hotel were smiling and so friendly towards us.
We come to Kent once a year, and love Canterbury, and really enjoyed the freedom of being able to leave our car behind, and have a pleasant walk into Canterbury.
We would also say that the hotel was like an oasis of peace and quiet on the edge of Canterbury.
We very much enjoyed the Beany library and art gallery in the centre of Canterbury,literally a 10 minute walk away.
The library and galleries were very accessible to all, and the staff were very helpful in our family research. less