Best Western Abbots Barton Hotel

Took my Mum to Afternoon Tea as a little treat for my Mother’s birthday. Very welcoming atmosphere from the moment you step through the doors - Gary on reception was fantastic! Food - both in quality and quantity was excellent and very good value for money considering. Only suggestion, is bump the price up a tad and add a few more fancy sandwich fillings (smoked salmon, prawns, beef etc). The best part of the experience was Flori, the Manager on duty, who looked after us so well and really made it a memorable occasion. Lovely little touch of a small box of chocolates on the table as a birthday gesture for my Mum. Purely exceptional food and service - highly recommend to anyone looking to book Afternoon Tea here!! 😊 less

Only my second stay in a Best Western Hotel For our 5th Wedding Anniversary, my stepson booked The Abbotts Barton Hotel. We had a horrendous journey from Suffolk due to the closure of the Dartford crossing. We had booked an afternoon tea for the early evening but had to cancel due to the delay getting to the hotel! The reception staff were so understanding and we managed to rebook for Saturday. We both loved the size of the room, which gave enough space around the bed, it also had a small table and 2 chairs and a walk-in wardrobe!! Loved the atmosphere and decor. The bar and lounge had some nice furniture. I thought either Poirot or Miss Marple would come through the doors? The staff were excellent, nothing was too much for them. We often had the choice of eating in the bar or lounge which we did once or twice. The hotel is 15-20mins walk from the Cathedral and not too difficult. The food was very good especially the scones and fresh rolls, they were simply the best they melted in your mouth. less

Our room was clean and quiet. The bed was comfortable and the all white, tiled bathroom well presented. WiFi worked well. The large, rambling hotel has an interesting history and is very close to the city centre. A great place to stay for one night or a longer break. less

The staff at this hotel were fantastic, from our welcome to the time we checked out all members of staff greeted us with a smile and were very helpful. The rooms were nice, a little out dated but I think this is part of the charm of the hotel. Plenty of free parking available and it’s just a 5/10 minute walk into the city centre. The only negative was the creaking of the floorboards early in the morning. Would highly recommend. less

This was second visit for a family party. A warm welcome at reception and a well appointed room, large with charm and good appointments. The hotel retains much old world charm and this offers the ability for people in a large group to sit in different places and then move round. The food provided was very good. Staff are always friendly and helpful. less