Best Western Abbots Barton Hotel

Booked a 1 night stay as an anniversary treat for myself and wife, on checking in there was a sign in reception stating that there was a wedding being held at the hotel that day and there would be some noise from music up to midnight. In my opinion this should have been disclosed on taking our booking to give us the option to book elsewhere if we had wanted to. Our room 108 was clean but very small overlooking a dumping ground at the rear of the hotel, the towel radiator in the bathroom pumped out heat 24/7 and there was no means to turn it down as the valves just spun round, meaning the small room became very hot very quickly, the only way to combat this was to open the window and turn the air conditioning on. We could hear everything in the room directly above us including when they used the toilet, it sounded like they were going to fall through the ceiling into our room. The noise we had been warned about on checking in did carry on till late with a lot of noise from wedding guests in the corridor outside our room until well after midnight and to compound our misery the bed was so firm it was like sleeping on a sheet of plaster board. I did mention on checkout that it wasn't a great room or night and the receptionist apologised. On a positive the breakfast was good and the staff in the restaurant attentive and I appreciate all of the above are first world problems but if you only get the odd night out together..... less

Our twins are in uni in Canterbury so when we visit we always stay here. Lovely peaceful surroundings, pretty rooms, comfortable and clean and lovely staff. I cannot comment on the food as we tend to eat out with our twins and their friends but we enjoy drinks in the relaxing bar in the evening. Look forward to our next visit. less

We arrived later than intended due to traffic problems but this didn't cause a problem for staff. Staff very friendly and helpful. Restaurant a bit expensive, but dinner was excellent. Room very nice, comfortable bed. Breakfast was also excellent, large buffet to choose from. Hotel is only short distance from Canterbury (which has some great shops and lots of places to eat) and is on park and ride bus route. Would recommend this hotel. less

This hotel is set in its own grounds with plenty of parking. I stayed because Canterbury is on my bucket list. It was a short walk to the town which has amazing history, architecture, bars and restaurants. The hotel was comfortable and certainly at the top of the 3* category. I would choose this hotel when I come back again. Thank you. less

We stayed for 4 days at Abbots Barton. The hotel is currently being extended but we had no problems from worksite noise or inconvenience, and would barely know it is happening. The room was a good size with a good seating area. Bathroom and shower were good. Breakfast is an excellent full English buffet. Canterbury itself is a great location. We did the guided walking tour - tickets from the Roman Museum - lasts about 90 minutes, is very informative and highly recommended. The Cathedral is a must see. The hotel is 10 minutes from the centre and there is a wide choice of restaurants in the city. We also ate in the hotel and the evening meals are of good quality. All staff were friendly and helpful. Outside Canterbury, Dover Castle is 20-25 minutes away and is a full day outing there is so much to do. Walmer Castle and Deal Castle near it are another great day. less