Wedding Anniversary Break
11/03/2018 Peter C, Southampton, United Kingdom
As a more mature couple, my wife and I try to take a couple of nights away around the time of our wedding anniversary. We have previous experience with the Best Western chain some years ago, which was... more
As a more mature couple, my wife and I try to take a couple of nights away around the time of our wedding anniversary. We have previous experience with the Best Western chain some years ago, which was good and so decided to try them again.
The hotel is set in pleasant quiet surroundings and is more of a country house design, despite being very close to the city.
We arrived slightly early to check-in and were politely asked to wait in the lounge bar. The greeting from the receptionist was both friendly and efficient and within ten minutes, we were able to check-in. We had booked an Executive room which was on the third floor. The room size was more than adequate, however the first impression was of how immaculately clean the room and bathroom were (in fact the whole hotel was spotless).
We stayed for two nights and ate in the hotel both evenings. The food and service were first rate. The staff, whether at breakfast or in the evening, were really genuinely friendly and we felt very comfortable and at home.
If there was a criticism, we found the beds too hard for our preference and in our bathroom, the toilet roll holder was loose, but otherwise everything else was spot-on.
We had a really good stay, which was made special by the warmth of the staff and the quality of the food. Certainly one to remember. less