Best Western Abbots Barton Hotel

We chose this hotel for its location (near the channel tunnel) and because it was dog friendly. The staff were extremely friendly and helpful, the room was fantastic, even having very welcome air conditioning and breakfast was fab. Our only disappointment was the evening meal, which was far overpriced for what it was. The ratatouille lasagne was rather a joke ... two pieces of round pasta with some ratatouille between them. It was seriously small and insubstantial. We would definitely return to the hotel, but we would not use the restaurant for an evening meal! less

My partner and i recently stayed here and were met by friendly reception staff. Including the jacuzzi style bath which my girlfriend enjoyed! The location is incredibly convenient for short walks into the town centre. Our room was large, clean and comfortable with all the usual accoutrements to ensure an enjoyable stay. less

We enjoyed two nights in this gracious hotel, well situated within walking distance of the City centre. The room was clean, spacious and comfortable with a good en suite and a generous double bed. The service was polite and friendly and the building and services well maintained considering the hotel’s age. We only used the restaurant for our breakfasts which were well prepared with a good choice of fruits and juices with the hot choices being freshly cooked. One criticism though, we had to park on the grass some distance from the entrance when it was raining due to the limited parking, to find that at least one prime parking spot at the main entrance had been taken up by a staff member. less

The hotel is close to the centre and the room clean and comfortable. The reception and breakfast restaurant staff were efficient and helpful and the breakfast was good and plentiful. Our complaint was the price and quality of the meal we had there in the evening. Very expensive for what is was and definitely not value for money. Normally, being British, we keep quiet but we were so disgusted by the minute steak £15) with a tomato plonked on the top, (chips, sauces extra cost) that was presented to one of our party that we spoke to the manager. He deducted the service charge and cost of the sauce but clearly missed the point. We were looking forward to a good meal at the end of a long day. The management need to look at this as there are so many good restaurants in the town offering good food at sensible prices. Are they only interested in big group bookings and not individual travellers. What a shame to end our stay in Canterbury on a sour note. less

Return visit for a celebratory afternoon tea. Again food lovely & plentiful. Sandwiches fresh & wholesome although scone a little dry. We were the only diners there which made for a private & intimate tea in a lovely setting - but no one came to see if we were ok or needed further tea until we were utterly gasping & about to leave. Otherwise happy to return again with confidence. less