Best Western Abbots Barton Hotel

a very good experience.Stayed at this hotel this week with 2 dogs and all the staff were lovely, really helpful and made us and the dogs feel very well looked after and welcome. Nice room and spacious enough since one of our dogs is rather large! good selection of food breakfast. I would recommend and definitely would stay here again. less

Fantastic weekend at the Abbots Barton Hotel! Myself and my boyfriend chose a weekend in Canterbury, visiting from Newcastle to find an excellent reception from all staff. Our room was a standard room however it was to the highest of standards. Walking distance from the city centre, although we spent most of our first night in the hotel bar. The girls on reception where lovely, offering a lot of advise to visitors. We will be returning for sure! less

Nice hotel, the staff are exceptional, I have never come across such helpful, efficient staff, you are a credit to the hotel. However, I have to say THE HOTEL; PLEASE DO SOMETHING ABOUT THE LACK OF AIR CONDITIONING!!!! Not acceptable, only to have small fans. This spoilt our two days with you, the rooms were stiflingly hot, and the breakfast room was unbearable. Most good standard hotels have air conditioning. This unfortunately will put me off returning, which is such a shame. less

Stayed on a recent two night trip. Hotel was dated with worn carpets and older atmosphere. The room was very clean and the staff were very good and attentive. Perhaps the rates were elevated due to graduation, but definitely high at 180£ per night for one person and then another 12,50£ for breakfast. Although the buffet style of breakfast was ok, not even close to the charge. I don't ever complain about the rates, but no more than 100£ should be expected here for the quality of the hotel and 15 minute walk to the town centre. Room was nice enough which had an air con, but it may struggle on a really warm day. I really liked that the shower had a full curtain to help prevent water leaking out which is normal in U.K. (Why?). The staff were super friendly and very attentive. There were tour buses at the hotel, so it must be part of the tourism in the community. However the staff continued to serve with great attitudes. Hotel has an ok bar/lounge with average selections in beer and spirits. Prices were reasonable for a hotel. less

As an American I know of Best Western and stay there often throughout the States. I was worried about how that would translate in Canterbury as Best Western is known for its quiet sensible affordable status and not anything fancy or exciting. Typically, the kind of place that is "good but not great" that you would stay on a family trip or at a conference. This is NOT what is happening in Canterbury. In some form of old abbey style building with amazing facades, tree-lined drive, and beautiful rooms, this site is amazing. Close to everything, beautiful inside and out...worthy of some stars for sure. I would have to categorize this visit under the "pleasantly surprised" column, bordering on amazing. Easy walk to everything, but not TOO close to be uncomfortable. Perfect really. less