Best Western Abbeville Inn & Suites

Elevator didn't work and pool didn't work, put us on 3rd floor. Walking up 3 flights of stairs everyday we stayed there. Do not waste your money here, I usually enjoy best western hotels but this one was the worst. Best Western won't even email me back on my complaints, worst trip ever for me and my family. less

First off, I want to say the room was very clean and comfortable. Staff was exceptional, especially McKinney at the front desk. HOWEVER, the elevators had been broken for about 3 weeks already prior to our arrival. We had to lug our bags up to the 3rd floor. ALSO the pool wasnt usuable, it was a sickening slimy green color. Parents who were there with kids were so disappointed. I expected so much better service from Best Western. Like I said, no issues at all with staff, but the franchise owner needs to get going to bring this place up to par with simple amenities you expect; elevators not working for 3 weeks is crazy and a green slimy pool in the hot summer months is totally ridiculous. Shame on you for treating your customers this way less

The website says they are serving a free hot breakfast, they are not.Other hotels are serving hot breakfast(not all of them but a good bit) other gyms are opened . so id like these to be. Also the staff is very nice and do all they can to help you. less

No breakfast as advertised. Crap instant coffee. Rooms need paint. Lots of road noise. Blue roofs and fema tarps all over hotel. Ready to get out of here. Was not worth what was paid for this room. Not Happy with "Best' Western. less

We were visiting family in Abbeville. The hotel was the only one in the area so we stayed on a recommendation from a family member. We were happy with the location as it was convenient to our family however, the property is in serious need of paint and updating. The walls and carpet in the rooms were very dirty. The shower in our room would not drain properly. The gym was not open because of COVID and there is limited pick-up breakfast. The coffee machine was a good touch but there were no lids so carrying it back to your room was a challenge if you had mutiple cups. The front desk staff was very sweet and accomodating. The room itself seemed clean and the bed was comfortable but as I mentioned before the hand prints on the walls and dirty carpet were disappointing. less