Best Western Abbeville Inn & Suites

We were visiting family in Abbeville. The hotel was the only one in the area so we stayed on a recommendation from a family member. We were happy with the location as it was convenient to our family however, the property is in serious need of paint and updating. The walls and carpet in the rooms were very dirty. The shower in our room would not drain properly. The gym was not open because of COVID and there is limited pick-up breakfast. The coffee machine was a good touch but there were no lids so carrying it back to your room was a challenge if you had mutiple cups. The front desk staff was very sweet and accomodating. The room itself seemed clean and the bed was comfortable but as I mentioned before the hand prints on the walls and dirty carpet were disappointing. less

Room very clean and smells wonderful! Property was clean and well maintained. Front desk check in was easy. Convenient to restaurants. Person that checked me in went out of her way and google any open. less

My wife & I were driving along the gulf coast in LA. and called this Best Western to at 4:30pm to make reservations for the night. We were about 2 hours away. The reservation was made. We arrived around 7:00 checked in and went out to dinner after driving all day. When we returned from dinner my wife went to take a shower, it was a very short shower and I asked her why. She said "No hot water" I went into bathroom and ran faucet for 20 mins. and never got hot water! I called the front desk and asked if they knew when we might have hot water in our room. She said the gas has been turned off all day. It was close to 9pm by now and too late to move down the road so we spent the night. No gas also means no HEAT. I can't believe the Best Western took our reservation, knowing that there was no hot water. When checking out the clerk said owner was on the way and would make amends. So we left, I told the clerk who was very frustrated with this, that I didn't hold her responsible for this unfortunate occurrence but that I thought Best Wester should have mentioned this at the time of us making the reservation since it was an all day deal!!! Got email from BW apologizing for this but no change to my bill!! I disputed this charge with my CC. I would not ever stay at this Best Western again, and seriously will think about staying at other Best Westerns in the future. I belong to the BW awards club and also think about canceling this. Please be aware!!!! less

Our family reserved rooms at the Best Western Hotel during our Family Fun Weekend. We enjoyed our stay and looked forward to returning to the hotel for a relax night. Very friendly staff, clean and affordable hotel less

Only real issue we had was not even the hotel or the staffs fault. Guests in room above us were VERY heavily walking around at all hours. Very disturbing. My wife went down to request another room. I had my doubts but was pleasantly surprised when she came back and said we were changing rooms. The staff accomadated us so well. A+ guys. Keep it up. We will be back next year. less