Best Western Abbeville Inn & Suites

My family plus others from our softball team stayed at this hotel this weekend. When we arrived at the hotel there we NO parking spots because utility trailers took up many of them as well as guest who were double parked. We were told by staff that we could park on the side in front of the dumpsters. The next day another staff member then told us that our cars would be towed and that 'the tow truck driver was gone make some money today". We had a room with a couch bed and when I requested sheets and pillows for my children I was told "sorry but we don't have any extras".I was given a blanket folded up in a bag and told to try to make that work for a pillow. There were none in the room to use...at all. There is ONE washer and dryer for the entire hotel. If you are with a ball team make sure to get there early to try to use the laundry. Also, the elevator was broke the second day. A guest who was staying in a room by the laundry and stairs (which were being used since the elevator was out) called the manager to complain that we were being loud and running down the hall when all we were doing was sitting down waiting. THE COPS WERE THEN CALLED ON US! No charges were pressed because we did nothing wrong. I have stayed at many hotels but never in my life have I experienced such rude, inconsiderate, unprofessional staff members like I did here. I also never take the time to write a review but I felt as if people should beware before booking at this terrible place. less

Managers cannot do a thing about extremely noisy and inconsiderate people who stand in hallways near laundry room which is situated near guest rooms, and talk too loud. Police were sent to talk to them, but it didn't help. Manager should have asked them to leave rather than disturbing so many other people who were trying to sleep. The elevators became over-heated and didn't work. Had to carry luggage down the stairs. We didn't rest or sleep considering the noise, and the lack of skills managers have in containing the situation. less

Check-in/out staff member was rude to our parents, owner of organization, kids, etc. Also made comments about our organization when it wasn't even our organization that was doing some of the things she was talking to a guest about. Our room was 85 degrees when we checked-in and it had a bad odor. Another room we had for another guest, the bathtub handle broke and sprayed water all over the bathroom. less

Once again they met or exceeded all my needs. There place was exactly as described in every way. The place still looks like new. The staff are always helpful. They have very good dining close by with great Cajun food. less

clean, great room staff was very polite and helpful beds were great only problem was not the staff's fault kids in the room above were very noisy running around jumping on the floor !! otherwise we liked this place and would stay here again, they have good parking and good hot breakfast !! less