Best Western Abbeville Inn & Suites

My wife & I were driving along the gulf coast in LA. and called this Best Western to at 4:30pm to make reservations for the night. We were about 2 hours away. The reservation was made. We arrived around 7:00 checked in and went out to dinner after driving all day. When we returned from dinner my wife went to take a shower, it was a very short shower and I asked her why. She said "No hot water" I went into bathroom and ran faucet for 20 mins. and never got hot water! I called the front desk and asked if they knew when we might have hot water in our room. She said the gas has been turned off all day. It was close to 9pm by now and too late to move down the road so we spent the night. No gas also means no HEAT. I can't believe the Best Western took our reservation, knowing that there was no hot water. When checking out the clerk said owner was on the way and would make amends. So we left, I told the clerk who was very frustrated with this, that I didn't hold her responsible for this unfortunate occurrence but that I thought Best Wester should have mentioned this at the time of us making the reservation since it was an all day deal!!! Got email from BW apologizing for this but no change to my bill!! I disputed this charge with my CC. I would not ever stay at this Best Western again, and seriously will think about staying at other Best Westerns in the future. I belong to the BW awards club and also think about canceling this. Please be aware!!!! less

Our family reserved rooms at the Best Western Hotel during our Family Fun Weekend. We enjoyed our stay and looked forward to returning to the hotel for a relax night. Very friendly staff, clean and affordable hotel less

Only real issue we had was not even the hotel or the staffs fault. Guests in room above us were VERY heavily walking around at all hours. Very disturbing. My wife went down to request another room. I had my doubts but was pleasantly surprised when she came back and said we were changing rooms. The staff accomadated us so well. A+ guys. Keep it up. We will be back next year. less

I have stayed in Abbeville in the past at this property and others in Abbeville and this is by far the best property in this area. The rooms are clean and very comfortable. The television/cable selections are great. Staff is friendly and helpful. less

The young lady that checked us in was extremely nice. The first room smelled like smoke. The second room, the sheets had blood. It was reported to the front desk but it did not seem to concern them so we left. less