Baranof Downtown, BW Signature Collection

127 N Franklin Street, Juneau, Alaska, 99801-1222, United States
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Baranof Downtown, BW Signature Collection

Centrally located in downtown Juneau, the historic Baranof Hotel, BW Signature Collection was built in 1939 and stands out among all hotels in Alaskas state capital. Just steps from Juneaus waterfront, cruise ship docks, boutique shopping, the State show more

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Check-in & Check out16:00:00 | 11:00:00
127 N Franklin Street, Juneau, Alaska, 99801-1222, United States

Reviews of Baranof Downtown, BW Signature Collection

Traveller Overview:
3.5 Rating: 606 reviews
Excellent 23%
Very Good 29%
Average 28%
Poor 12%
Terrible 6%
Rating

AmityAdventures, wrote review 17/06/2020

Motel With a Nice View

More like a 9 story motel. Great location right in downtown. Higher rooms offer spectacular views of the surrounding mountains. My double bed was comfortable and the room was clean. If you aren't plan... more

Owner Response
Deenie Rose, Other at Baranof Downtown, BW Signature Collection, responded to this review
Thank You for taking time for a review. The Baranof is a historic and unique hotel built in the 30's. There is so much rich history located right here. We do our very best to support the BW customer care of cleanliness and friendliness. Juneau itself is unique and this hotel is right downtown with easy access to so many adventures. We hope to see you again on another Alaska adventure. Deenie Rose AGM Baranof Hotel
Rating

northpolemayor, wrote review 25/02/2020

Close to the Capitol, but nothing special about this property.

Where' the heat??? And Hot Water, Too?? Conference room ranged from cold enough to hang meat to unbearbly warm to hot to stuffy Bubble Up Lounge served good food, and it came out hot, but first meal t... more

Owner Response
deenier2020, Assistant General Manager at Baranof Downtown, BW Signature Collection, responded to this review
I am so sorry for your experience. We will look into the service in the restaurant with the staff person involved. Due to our older building the heat can be tricky. We have been making many improvements and repairs for it to run more efficiently. Thank you for reaching out and sharing your experience. AGM Deenie
Rating

Baariddle, wrote review 13/02/2020

Best Hotel in Juneau!!

My husband and I stayed here for the first time and as a former local, I was so impressed with the quality of our stay! Everything from the beds to the bathrooms to the customer service was on point!... more

Owner Response
deenier2020, Assistant General Manager at Baranof Downtown, BW Signature Collection, responded to this review
We work very diligently to provide a great experience here at The Baranof. I am glad we met your expectations and we look forward to seeing you again. AGM Deenie
Rating

surferdduuddee123, wrote review 04/02/2020

Fantastic location

Fantastic location.walking distance to Cafe, Shops, Eateries, Convention Center. Room is clean, bathroom is clean(very important) Staff is friendly and always there to help and answer questions. Love... more

Owner Response
deenier2020, Assistant General Manager at Baranof Downtown, BW Signature Collection, responded to this review
Thank you so much for reaching out. We appreciate your feedback and we are so happy your stay was amazing and staff was on point. I will be happy to pass on your positive experience. We look forward to seeing you again. AGM Deenie
Rating

teases2020, wrote review 03/02/2020

The hotel stay

The room was always kept clean, friendly desk front staff. Love the food and drinks at the Bubble room so yummy 😋!💓 next time I think I am going to pay a little extra for a bigger room with one of t... more

Owner Response
deenier2020, Assistant General Manager at Baranof Downtown, BW Signature Collection, responded to this review
Thank you for staying with us. We look forward to accommodating you on return stay. AGM Deenie