Baranof Downtown, BW Signature Collection

I come from a wealthy prestigious upper class Foreign Royal family that is international. I paid premium cash money to stay here my room was broken into multiple times ,one time someone went diarrhea and left after taking items and trashing room front desk was knock off posh and when I left they kept my Important electronic charger and claimed they did not have it . Developmentally Disabled adult. - stolen items ( Sunglasses ) electric 169.00) (Headphones ) 100.00) Aggressive hotel guess And none helpful local violent bar fly staff staff at the whole two blocks of bars and street brawls less

I let a lot slide in a historic hotel like this, but when it's basic maintenance that clearly isn't due to the age of the hotel, it's hard to let it go. First, it wasn't awful. It did its job, and was in a really good location, but it wasn't great. The staff here tried, but didn't really seem to know what was going on. Overall, the place just felt like somewhere that could just as easily had been abandoned 10 years ago, and like there would be stories of how the place is haunted. Maintenance issues were the problem - the shower drained incredibly slowly, it was a guessing game as to whether the door to the room would open, and there were a couple of other minor issues. There aren't a lot of good options in Juneau, so staying here is fine, but I might try something different next time. My usual notes: Comparison to others in chain: Hard to compare, as it is a historic hotel, but I'd say worse than average Internet: Good enough (8 down/10 up) Breakfast: N/A - don't think one is offered Room: Small Cleanliness: Pretty clean Bed: Tiny Bedding: Average Shower: Bad - doesn’t drain, short, no fan (vent did nothing) Hard water: Maybe very slightly HVAC: If it had air, I couldn’t figure it out. Location: Good, right in downtown, walkable to everything Noise: Louder than average (both from hotel and outside) Staff: Fine, trying Cost/Value: Average for the area, a bit expensive less

Upon arrival at the Baranof, we were surprised to be offered exceptionally early check-in at 10:30am. Things went downhill from there. We emerged from the elevator to the smell of rotting garbage - it turns out our room was just down from the service elevator / trash chute. Also, used room service trays littered the entire floor, sometimes three to a room - we wondered if the hotel was being used for cruise ship quarantine duty. Despite the functional layout and smart decor of our room and nifty Soviet-esque Art Deco decor of this 1939 hotel, the sight and smell of our hallway was not easily overcome. It’s too bad that the Baranof feels so past its prime, because the location and history are truly spot-on. less

Hotel located in an older building in the heart of downtown Juneau. Room small with 2 twin beds, room clean, beds comfortable and plenty of hot water. We had a warm spell the end of August, there is no AC, but most hotels in Alaska do not need AC. Opening the window cooled down the room. Covid is causing a lot of business to be short staffed, the Baranof is no exception. Staff were warm and welcoming and went out of their way to make our stay enjoyable. Our waitress at breakfast was the assistant hotel manager, she apologized for being short staffed and was doing an outstanding job to make sure the restaurant was open for guests. The cook came out of the kitchen to serve the food. All of the employees were on double duty. I noticed the front desk clerk worked a 12 hour shift. Hopefully the BW home office recognizes their dedicated employees. less

I had a quick (one night stay) at the Baranoff. The location is wonderful, as are the helpful staff, and restaurant. My only complaint, was the lack of soundproofing in the walls. I could almost hear the word-for-word conversational tone in the room next door. Otherwise, it was a nice stay! less