Apple Tree Inn, SureStay Collection by Best Western

Rooms are old and worn and the beds are not great. The sheets are terrible and the place looks like it needs a complete remodel inside. The water pipes were so loud in other peoples rooms you could hardly hear the TV while someone took a shower next door. The AC was terrible and falling off wall and bathroom floors filthy. The alarm clock rang at 6am our first morning and we never touched it. Woke us up from a dead sleep. less

Needs updating. Air conditioning needs fixing. Make sure the guests get towels everyday. Fix showers so they don't flood the floor. They need to clean the rooms better before guests check in. We have stayed here before. less

Room 209. Loud bathroom exhaust fan, heat lamp inoperable and falling out of fixture. Edge of the tub needs to be recaulked and the corners were dirty. The A/C unit was not completely affixed to the wall and the curtains had holes in the lining. Walking down the hall between rooms 201 & 202 there is a depression in the floor that is covered by the carpet creating a tripping hazard. After the first night placed used towels in basket and put in hallway per hotel policy and did not receive the same number of towels back. This is a quality control issue, how does the property keep track of their linens? A member of the housekeeping staff was sitting in the supply room watching phone with volume so loud that it could be heard the length of the hall. This property has lots of potential, management and staff need to pay attention to detail. less

My Partner and I had reserved the Jacuzzi suite and It was wonderful :) We had stayed there before but for some reason this stay was extra special. the Jacuzzi was just perfect and there was hardly any hallway noise it as very peaceful less

Traveled with friends and had an enjoyable stay, great location, bay view, oversized jacuzzi tub and great breakfast options. Loved the ability to have free limo transportation so none of us had to drive to and from the restaurants and bars. less