ACME Hotel Company Chicago

15 E Ohio Street, Chicago, Illinois, 60611, United States
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ACME Hotel Company Chicago

With its chill vibe, ACME Hotel Chicago unites an artful eye for whimsical style and a penchant for high-tech toys for both work and play, making it the citys most approachable lifestyle hotel. Named the 1 hotel in Chicago by the Readers of Cond Nast show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
15 E Ohio Street, Chicago, Illinois, 60611, United States

Reviews of ACME Hotel Company Chicago

Traveller Overview:
4.5 Rating: 4822 reviews
Excellent 68%
Very Good 23%
Average 5%
Poor 1%
Terrible 1%
Rating

Wendy288, wrote review 27/06/2022

Unique hotel

For the price, the hotel was fine. I appreciated the quirky aesthetic, but felt that service was lacking. Location was great. The coffee delivery in the morning was nice, but I only received it one... more

Owner Response
Sean Coghlan, General Manager at ACME Hotel Company, responded to this review
Dear Wendy288, Thank you for taking the time to complete a survey. I sincerely apologize that we fell short on service as well as lack of communication with housekeeping service during your stay with us. I have shared your concerns with my management team so that going forward we can provide a better experience for all. We sincerely appreciate your time and feedback and hope to have another opportunity to be of service to you again in the future. Sincerely, Sean Coghlan General Manager ACME Hotel Company
Rating

1happyislander, wrote review 20/06/2022

Great boutique hotel centrally located to everything we wanted!

This is a great boutique style hotel located in the heart of a lot of the must-do things in the city. Traveled to Chicago with another couple to show them the city and attend a Cubs game. We loved the... more

Owner Response
Sean Coghlan, General Manager at ACME Hotel Company, responded to this review
Dear 1happyislander, Thank you for the great review! We are thrilled to hear that you enjoyed your visit with us and you were able to enjoy this city. I am glad to see that the team took care of you and your guests while you were here. I will be sure to pass along your comments to the entire team! We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon! Sincerely, Sean Coghlan General Manager ACME Hotel Company
Rating

DRM888, wrote review 16/06/2022

Great room, great location, thin walls!

Great location within the city, good location for walking to all the city centre sights. Helpful staff, cool decor and theme throughout and would recommend at least 1 cocktail in the Berkshire room. ... more

Owner Response
Sean Coghlan, General Manager at ACME Hotel Company, responded to this review
Dear BRM888, Thank you for taking a moment to share your experience. I am pleased to see that you enjoyed your visit. I do apologize for the noise issue you experienced while you were here. I can certainly understand being annoyed by being woken up at 4:30am. We sincerely appreciate your feedback and loyalty and we hope to see you at the ACME again and soon! Sincerely, Sean Coghlan General Manager ACME Hotel Company
Rating

Mischif07, wrote review 13/06/2022

Good Location small rooms

My wife and I travelled to Chicago in June of 2022 and selected Acme Hotel based on its location near the Red CTA line. Good: Location Coffee Bad: Staff was disinterested Its a bar more than a hotel... more

Owner Response
Sean Coghlan, General Manager at ACME Hotel Company, responded to this review
Dear Mischif07, Thank you for taking a moment to share your experience. I do apologize that you did not enjoy your visit with us and the issues you faced while staying at the hotel. I have shared all of your concerns with my management team so that going forward we may provide a better experience for all. We sincerely appreciate your time and feedback and hope to have another opportunity to be of service to you again in the future. Sincerely, Sean Coghlan General Manager ACME Hotel Company
Rating

dann132009, wrote review 07/06/2022

Chicago experience

Great location to many of the areas “must see and do’s”. Staff were fabulous. Ambiance very retro which was pretty cool! Taxi service was also great… staff arranged and drivers were very pleasant and... more

Owner Response
Sean Coghlan, General Manager at ACME Hotel Company, responded to this review
Dear dann132009, Thank you for taking the time to complete our survey. I am thrilled to hear that you enjoyed your visit and that the staff was very friendly and helpful. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon! Sincerely, Sean Coghlan General Manager ACME Hotel Company

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