My Best Western Rewards

Your dedicated rewards team 0800 042 0338

Join the Best Western Rewards
loyalty programme

Earn 10 points for every 55p that you spend or choose to earn miles instead with your preferred airline!

Join now  

Best Western Rewards

spend points


Redeem your Best Western Rewards points for fantastic rewards, such as free night stays, gift certificates, shopping vouchers, theatre vouchers, fine wines, NSPCC donations, M&S and Debenhams vouchers and much more!






Earn Points


Earn 10 for every 55p you spend (on eligible rate plans) when you stay in any one of our independently owned and run hotels. With over 280 in the UK and 4,000 worldwide you’ll be spoilt for choice.





Enjoy the perks

As a Best Western Rewards® member you will get even more for your stays, like free room upgrades, early check-ins, late check-outs and much more as you work your way up our membership tiers.

  Gold* Platinum*
Stay 15 qualifying nights a year
Stay 30 qualifying nights a year
Diamond for life*
2 consecutive full calendar years as a Diamond member
Free room upgrade        
Early check-in        
Late check-out        
Advanced special offers notice        
Dedicated rewards team        
Free weekday newspaper        
Bonus points   10% 15% 15%
Dining discount   10% 15% 15%
Partner stays free        
Dedicated Diamond freephone number        
Points never expire        
Diamond perks for life        

*Points earned on eligible rates only. Points earned on total bill in GB, other countries may only issue points on the room rate, please check at time of booking. All member services such as free room upgrades are subject to availability. Full terms and conditions apply.

Fast track to Diamond tier

We love our guests. So much so in fact, that if you’re an elite tier member with any other hotel loyalty programme, we’ll match your status and upgrade your Best Western Rewards®membership... for free! 

Status Match

Airline Miles

Diamond for life

Shop for rewards


Earn airline miles

Earn Airline Miles with the airline clubs such as KLM/Air France and Virgin instead of Best Western Rewards® points every time you stay on a eligible rate plan at any Best Western.


New rewards tier

Become a Diamond for Life with our brand new Rewards® tier, and keep your points and perks forever!


Earn points by shopping

Earn Best Western Rewards® points on your online shopping.

Frequently Asked Questions

Is there a charge to join Best Western Rewards® and what benefits do I receive?

It’s completely free to become a Best Western Rewards® member as we want you to get more from your stays with us. You receive 10 points for every 55p charged to your room bill when staying in a hotel in Great Britain, and receive the following benefits: Guaranteed hotel room reservations, with your Best Western Rewards® membership number, when booked through Central Reservations for bookings in Great Britain, other than pre-paid breaks. Best Western Rewards® points can also be earnt when shopping online with shop for rewards. A number of in-hotel services depending on your tier level, click here for details A choice of fantastic ways to spend points such as free night stays throughout the world, Best Western Gift Cards, vouchers, fine wines, high street shopping vouchers, experience days, National Garden gift vouchers, and donations to NSPCC and theatre vouchers.

When will my points show on my account?

Points will appear on your account three days after check-out, 10 days at the most.

If I find points are missing from my account, are you able to add them?

Yes, we can as long as you let us know within six months of the stay. You can view your account online any time and we’ll send you statements every three months to check that everything’s in order. If there’s any points missing just get in touch with the Best Western Rewards® dedicated team on 0800 0420 338 (Landline) or 0333 003 8773 (Mobile).

How can I spend my points?

There’s loads of ways to spend your points. When you’ve finally decided you can redeem them via your online account or by calling our Rewards dream team on 0800 0420 338 (Landline) or 0333 003 8773 (Mobile).

How do I make a free night booking?

First you need to choose where you want to go - take a peak at our free night page for details. Then call the Rewards booking line on 0800 75 75 75 with your membership number to hand and Advise the booking agent that you would like to use your Best Western Rewards® points. When you check-in, flash your Rewards membership card and the hotel will deduct the points directly from your account. Don’t forget, please make sure you have enough points left on you account at the time of check-in, or the hotel will ask you to pay in a different way.

Can I make a free night booking for a stay this week?

Yes indeed! A free night booking can be made up to the date of travel as long as you have enough points available on your account.

When will my points expire from my account?

To keep hold of your points that you haven’t spent yet, you’ll need to have another points earning transaction (like a stay or purchase online with no more than 12 months after the last one.

How long should it take for rewards to be delivered to me?

Free Nights can be taken on the day, vouchers are sent via email within 10 days and all other rewards will be processed immediately but can take up to 28 days to arrive with you. If you ordered your reward more than 28 days ago, please give the Best Western Rewards® dedicated team a call on 0800 0420 338 (Landline) or 0333 003 8773 (Mobile) who’ll look into it and see where it’s got to!

I have lost my membership card, can I have a replacement?

To replace a card that’s gone walk-about just call the dedicated Rewards team on 0800 0420 338 (Landline) or 0333 003 8773 (Mobile) and we’ll set the wheels in motion to get a replacement card. As your new card is sent from Best Western Germany it can take 28 days to arrive – but don’t worry, just quote your Rewards membership number when booking and you can still claim points while you wait. Phew!

Looking for Best Western Rewards terms and conditions?

Call us: 0800 0420 338
Opening Times: 8am-6pm: Mon- Fri: GMT

Points earned on eligible rates only.

Points earned on total bills in GB, other countries may only issue points on the room rate, please check at time of booking.

All member services such as free room upgrades are subject to availability, Full terms and conditions apply.

NSPCC registered charity numbers 216401 and SC037717.