Best Western Premier Collection

My Best Western Rewards

Your dedicated rewards team 0800 042 0338

Join the Best Western Rewards
loyalty programme

Earn 10 points for every 55p that you spend or choose to earn miles instead with your preferred airline!

Join now  

Best Western Rewards

spend points

spend

Redeem your Best Western Rewards points for fantastic rewards, such as free night stays, Amazon.co.uk gift certificates, shopping vouchers, theatre vouchers, fine wines, NSPCC donations, M&S and Debenhams vouchers and much more!

  • AMAZON GIFT CERTIFICATES FROM 2,500 POINTS

  • SHOPPING VOUCHERS FROM 5,000 POINTS

  • GIFT CARD FROM 2,500 POINTS

  • FINE WINE FROM 6,000 POINTS

  • FREE NIGHTS FROM 8,000 POINTS

Earn Points

earn

Earn 10 for every 55p you spend (on eligible rate plans) when you stay in any one of our independently owned and run hotels. With over 280 in the UK and 4,000 worldwide you’ll be spoilt for choice.

  • POINTS ON YOUR BEST WESTERN STAYS

  • 1,000 POINTS WITH AVIS CAR HIRE

  • SHOPPING ONLINE WITH SHOP FOR REWARDS.CO.UK

  • VOILA! POINTS FOR DINING

Enjoy the perks

As a Best Western Rewards® member you will get even more for your stays, like free room upgrades, early check-ins, late check-outs and much more as you work your way up our membership tiers.

  Gold* Platinum*
Stay 15 qualifying nights a year
Diamond*
Stay 30 qualifying nights a year
Diamond for life*
2 consecutive full calendar years as a Diamond member
Free room upgrade        
Early check-in        
Late check-out        
Advanced special offers notice        
Dedicated rewards team        
Free weekday newspaper        
Bonus points   10% 15% 15%
Dining discount   10% 15% 15%
Partner stays free        
Dedicated Diamond freephone number        
Points never expire        
Diamond perks for life        

*Points earned on eligible rates only. Points earned on total bill in GB, other countries may only issue points on the room rate, please check at time of booking. Dining discount and partner stays free perks apply to GB properties only. All member services such as free room upgrades are subject to availability. Full terms and conditions apply.

Fast track to Diamond tier

We love our guests. So much so in fact, that if you’re an elite tier member with any other hotel loyalty programme, we’ll match your status and upgrade your Best Western Rewards®membership... for free! 

Status Match

Airline Miles

Diamond for life

Shop for rewards

plane

Earn airline miles

Earn Airline Miles with the airline clubs such as KLM/Air France and Virgin instead of Best Western Rewards® points every time you stay on a eligible rate plan at any Best Western.

DFLCard

New rewards tier

Become a Diamond for Life with our brand new Rewards® tier, and keep your points and perks forever!

shop4rewards

Earn points by shopping

Earn Best Western Rewards® points on your online shopping.

Frequently Asked Questions

How do I join Best Western Rewards®?

Joining is easy. Enrol in Best Western Rewards® and start earning today.

Is there a fee to join Best Western Rewards®?

No. Membership is FREE. Not a member? Enrol in Best Western Rewards® and start earning today.

Where can I update my personal information?

You can update your personal information by logging into your account at www.bestwestern.co.uk and clicking on the ‘My Profile’ link once logged in or by calling our Rewards Team on 0800 0420 338.

How do I set up online account access?

If you originally set your Rewards account up with an email address please click on the log in link at www.bestwestern.co.uk and click on the ‘Forgot Password’ link. If you do not have a password attached to your account please call the Rewards Team on 0800 0420 338 to set up your online account.

How can I check my account balance?

You can access your up-to-date account information by logging into your online account and using the ‘create statement’ box.

Do my Best Western Rewards® points expire?

GB members Best Western Rewards® points expire if you do not have a points earning transaction within 12 months of your last registered stay.

How long should I wait to receive my Best Western Rewards® membership card after I enrol?

Your membership card will arrive 2-3 weeks after your enrolment date. If you enrolled more than 3 weeks ago and have still not received your card please contact our Rewards Team on 0800 0420 338.

How do I order a replacement Best Western Rewards® Membership card?

To order a replacement card please contact the Rewards Team at rewards@bestwestern.co.uk or call 0800 0420 338.

Where can I learn more about Best Western Rewards®?

Learn more about Best Western Rewards® from points, perks and privileges.

  Gold* Platinum*
Stay 15 qualifying nights a year
Diamond*
Stay 30 qualifying nights a year
Diamond for life*
2 consecutive full calendar years as a Diamond member
Free room upgrade        
Early check-in        
Late check-out        
Advanced special offers notice        
Dedicated rewards team        
Free weekday newspaper        
Bonus points   10% 15% 15%
Dining discount   10% 15% 15%
Partner stays free        
Dedicated Diamond freephone number        
Points never expire        
Diamond perks for life        


* All member perks and privileges such as free room upgrades are subject to availability. Full terms and conditions apply.

Can I add another person to my account?

No. Each Best Western Rewards® membership account is uniquely owned by an individual.

Can I match my status with a competing loyalty programme?

With our status match programme, we will match your elite status in any other hotel loyalty programme, FREE of charge.

EARNING BEST WESTERN REWARDS®

How do I earn Best Western Rewards® points?

Best Western Rewards® members earn 10 points for every 55p spent on their room rate, restaurant meal and beverages when booked on a qualifying rate.

What are qualifying/non-qualifying rates?

All rate plans not listed below are eligible for Rewards points*.
Government Rate – Bed & Breakfast (BZ)
Crown Hotel Program – Bed & Breakfast (GJ)
Tesco Promotion – Bed & Breakfast (EI)
Travel Agent Discount Rate – Room Only (TA)
BW Rewards Rate – Bed & Breakfast (FX)
Unit Card including Breakfast (AC)
BW Unit Card – Bed & Breakfast (UC)
Aeroplan – Bed & Breakfast (92)
Best Western Employee Rate – Bed & Breakfast (EE)
FIT Dynamic Rate – Room Only (X2)
VIP Dynamic Net Rate – Room Only (Z9)
OTA Promotions - Room Only (1P)
Distribution Net Programme Rate – Room Only (D2)
International FIT Rates – Bed & Breakfast (FI)
UK Domestic FIT Rates – Bed & Breakfast (8M)
Expedia - % off BAR Room Only – Expedia Collect (EC1)
Expedia - % off Advanced Purchase Room Only – Expedia Collect (EC9)
Expedia - % off BAR Bed & Breakfast – Expedia Collect (ECA)
Expedia - % off BAR Room Only – Hotel Collect (EX1)
Expedia - % off BAR Bed & Breakfast – Hotel Collect (EXA)
Expedia – 25% off BAR Room Only (PKG)

*Also, Wedding Parties, Leisure Group Bookings (4 or more bookings), Meetings, Conferences, 24 hour delegate rate (if rooms are booked separately to a meeting/conference on any of the eligible rate plans, points will be credited on the room only element), Function Room Hire, Leisure Club Membership, Golf, Spa and services not directly provided by the hotel (e.g. flowers).
Points cannot be earned on stays booked through Online Travel Agencies (OTAs). This restriction includes but is not limited to Booking.com, Bookit.com, Expedia, Getaroom (GAR) Hotels.com, Hotwire.com, Lastminute.com, Orbitz, Priceline, Agoda, Hotel.de, Laterooms.com.
All negotiated rate plans are eligible for points at the discretion of the hotel. The exception being negotiated discount rates with flash sale sites which are NOT eligible for Rewards points e.g. Groupon.

Can I earn points on all bookings no matter where I book?

To earn Rewards points on your stays you need to book through the Best Western website, call centre, directly through the hotel or through a Travel management Company on a qualifying rate plan. Bookings through Online Travel Agents (OTAs) are NOT eligible for Rewards points. This restriction includes but is not limited to Booking.com, Bookit.com, Expedia, Getaroom (GAR) Hotels.com, Hotwire.com, Lastminute.com, Orbitz, Priceline, Agoda, Hotel.de, Laterooms.com

Can I earn Best Western Rewards® points for reservations booked online?

Simply log-in to your Rewards account before making your booking or add your Rewards number when prompted when making your booking.

Will I receive points if I pay for my stay with a Best Western Travel Card®?

Yes, you will earn points or Airline Miles when you pay with a Best Western Travel Card® as long as you stay on a qualifying rate.

How do I earn Airline Miles?

To earn Airline Miles you can contact the Rewards Team at rewards@bestwestern.co.uk with your preferred airline and airline membership number or call 0800 0420 338.

Can I receive both Airline Miles and Best Western Rewards® points for a stay?

You can earn either Best Western Rewards® points OR Airline Miles for your stay. Your designated earning preference (points or Airline Miles) will be credited accordingly for each stay. You may change your earning preference by calling our Rewards Team on 0800 0420 338 or by emailing rewards@bestwestern.co.uk with your chosen airline and airline membership number.

If I book more than one room at a Best Western for the same night, will I earn points for each room?

Best Western will issue points for up to 3 rooms booked by the same member for the same night provided that the member pays for all of the rooms at a qualifying rate.

How long does it take for points or Airline Miles to appear on my account?

Please allow up to 7 days for points or Airline Miles to post to your account. Airline Miles can take up to two statement cycles to appear on your partner account. Be sure to show your card upon check-in to help speed up the posting of Best Western Rewards® points or Airline Miles. If you have stayed at a Best Western and would like to enquire about missing points or Airline Miles, please log into your Rewards account and complete a Missing Points/Miles form or call our Rewards Team on 0800 0420 338.

What do I do if I'm missing points or Airline Miles from a recent stay?

If you provided your Best Western Rewards® card or membership number at the time of your Best Western stay please allow at least 7 days for points or Airline Miles to be posted to your account. If more than 7 days have passed since your departure date and points or Airline Miles are not posted to your account, log in to your account and fill out the Missing Points/Miles form or call our Rewards Team on 0800 0420 338. For new members, points/Airline Miles will be credited for any qualifying Best Western Rewards® stay occurring within 30 days prior to enrolment in the Programme.
PLEASE NOTE: Stays over 6 months old cannot be reviewed for points or miles.

REDEEMING BEST WESTERN REWARDS®

What can I use my Best Western Rewards® points for?

Best Western Rewards® points can be used for a variety of awards, including global free room nights, Best Western Travel Card®, shopping vouchers, wine and much more. View all rewards by logging into your account.

What is the Best Western Travel Card®?

The Best Western Travel Card® can be used at over 4,000 Best Western hotels throughout the world; they NEVER expire, and make a great gift for someone special. How long does it take to receive my award?

How long does it take to receive my award?

Please allow up to 7 business days for delivery of virtual gift cards. All other awards can take up to 21 days to be delivered.

What do I do if I have not received my award after the expected delivery date?

Please contact our Rewards Team at rewards@bestwestern.co.uk or call 0800 0420 338.

Are there restrictions on where I can redeem my points for hotel stays?

You can redeem your points for hotel stays worldwide in over 80 different countries. Free nights range from 8,000 to 36,000 points, depending on the property type and location. Best Western Rewards® members must have the necessary number of points to complete a free night based on the hotel’s individual point tier level. Search for hotels using your Best Western Rewards® points by logging into your account. Should you not have the required amount of points for the stay upon arrival, you will be required to pay the prevailing rate.

Can I transfer points to another Best Western Rewards® account?

Yes. Points can be transferred between accounts that share the same physical address. To arrange a point transfer, please contact our Rewards Team at rewards@bestwestern.co.uk or call 0800 0420 338.

View the full list of terms and conditions here

Looking for Best Western Rewards terms and conditions?

Call us: 0800 0420 338
Email: rewards@bestwestern.co.uk
Opening Times: 8am-6pm: Mon- Fri: GMT

Points earned on eligible rates only.

Points earned on total bills in GB, other countries may only issue points on the room rate, please check at time of booking.

All member services such as free room upgrades are subject to availability, Full terms and conditions apply.

NSPCC registered charity numbers 216401 and SC037717.