1 week in Best Western 2018
01/09/2018 TriBu2018, Divonne-les-Bains, France
The hotel doesn't correspond to 5*hotel at all.
Our room wasnt destinated for a 4 beds (2adults, 2 kids-3and 7 years old). We hadnt even the space for our 2 languages! The beds were all over the room... more
The hotel doesn't correspond to 5*hotel at all.
Our room wasnt destinated for a 4 beds (2adults, 2 kids-3and 7 years old). We hadnt even the space for our 2 languages! The beds were all over the room. I visited 2 other rooms with attention to exchange but they were all the same size.
The food: you will always find something you can eat. I wasn't starving. But you should not be too demanding. Not too much meat, no sea food, old bread, chemical deserts.. Once we had "the skin of potatoes" with Cedar cheese.... The drinks are terrible! Not a real juice. So it doesn't even motivates you to drink their cocteils. The snacks in the afternoon were like a bad joke - sandwich with nearly nothing inside, imitation of cookies and ice cream of identified taste.
The only positive thing on this hotel is their Spa and Beauty salon. The ladies are very nice and helpful.
The public beach was dirty (cigarettes, plastic), no public toilets or shower.
Even if the sea water was really clean, we saw the turtles,we visited Zante, we rent the boat etc.i would not come back to Zakynthos. There are much nicer islands in Greece that I can recommend as well as the hotels. (Santorini, Mykonos, Crete, Rhodos). less
ZantePark R, Operations Manager at Zante Park Resort & Spa, BW Premier Collection, responded to this review
Dear Tribu2018
Thank you for your extensive review.
Although most of our rooms can accomodate an extra bed, a family room or suite would be more appropriate to fully accommodate your family needs. Unfortunately with the hotel being heavily booked we did not have the chance to show you alternative room types.
As for our Food & Beverage Selection, we offer a 14 day rotational menu with International and Mediterranean choices including local dishes trying to satisfy our international clientele. Regarding the beverages, all are nationally recognized brands chosen for their high standards.
We are delighted ofcourse that you thought highly of our Spa facilities and services which not only highlight our Hotel but are praised by external guests as well
We hope to be able to service you once again soon.
With kind regarrds