Nice hotel friendly and helpful staff
Just back from a long weekend at this hotel. Quick check in. Not too far from the airport- plenty of taxis at the airport. Rooms are spacious with lots of hanging and draw space. TV, hair dyer, tea/co... more
Just back from a long weekend at this hotel. Quick check in. Not too far from the airport- plenty of taxis at the airport. Rooms are spacious with lots of hanging and draw space. TV, hair dyer, tea/coffee/hot chocolate , toiletries and plenty of mirrors. Only one plug socket.Very hot water in the shower. The negative.. the room was freezing. Heating was due to come on at 7pm and only for a few hours. We went to a lovely warm reception area to ask for heat in the room. They did provide us with blankets and an additional heater, but come on, this was November.
The hotel is within an easy stroll to St Helier with the shops and bars .The hotel is in a very quiet area and has an indoor and outdoor pool.
The restaurant has a very good selection of hot and cold food for breakfast and at night has a very good selection on the menu , which was changed daily ( and at a very reasonable price.). The bar also has its own menu ( also used for room service ).
Food and drinks here are of a very high standard and at a reasonable price.
All the staff here were very friendly and helpful.
Would recommend. less
ManagerJersey, Manager at Monterey Hotel, Sure Hotel Collection by Best Western, responded to this review
Thank you for your kind review from your stay in the early part of this month. We are so pleased that you would recommend us and our team at the hotel are delighted that you enjoyed our catering arrangements. The Monterey offers an all day menu which proves popular in the winter season.
Regarding heating, we have had it checked and it is set to our full winter hours and does not usually cause an issue. The Monterey is normally a warm hotel and we are pleased a radiator was provided for you on this occasion as the Island turned towards its colder months.
Finally, it is wonderful that you found our food and drink reasonably priced. This comment is very much appreciated. Thank you again from all the established team at the Monterey.