We spent a lovely night at Gleddoch last weekend. We have been here before, several times and keep coming back as the location stunning and the hotel always so welcoming. Staff at check in were lovely and very helpful. We got checked in very quickly. Guy from reception was very helpful and smiley, even after I managed to mess up the code on the safe twice and he had to come upstairs twice to unlock it. He did not seem to mind it (sorry again...). Rooms we got were both stunning, freshly decorated, clean and spacious. Bathroom was also very clean, with all the mini products and towels you expect. Bathrobes and slippers are complimentary.
Spa was also stunning and very quiet what we really enjoyed. Saunas and Jacuzzi were very clean (I am a cleanfreak and dont use dirty jacuzzi - even I used the ones here), the spa manager checked the facilities several times during the evening and chatted to us.
We had dinner in the VISTA restaurant and the food was excellent. I wrote a another review on the restaurant on its tripadvisor page. In a nutshell, they use high quality ingredients and everything is spotless, precisely designed and garnished on hot plates. Every bite was a fantastic experience, we had duck, lamb, chicken and seabass and various desserts. All of them outstanding. Great value.
After dinner we headed to the whisky bar, where the bar manager's knowledge of whisky and gin was very impressive. He introduced various kinds, explained their origin and let us sample a couple to make sure we chose the right one for us. Every drink was made with care and close attention and I would not say the bar was expensive.
Breakfast was ok, it was buffet. Great choice of all the full breakfast ingredients, cheese, ham, pastries and fruits. Loved the fresh home made bread and smoothies!
Everything was great, however, compared to the quality of dinner and the whisky bar, breakfast was not outstanding. The scrambled eggs were only warm and watery, and also the Italian ham looked a bit dry. This time we only got filter coffee, there was no option for a latte or cappuccino (although I would have been happy to pay extra). We struggled with the used plates, as the table was pretty small and there was not enough staff. However, the view from the restaurant over the icy golf course was stunning and not an everyday sight!
We enjoyed the spa again, very quiet, no children, it was perfect.
After the spa we all got cute packages including some mineral water, fruit, crisps and biscuits to help recharge. They were all in sustainable paper packages.
Overall, we had fantastic two days and we felt highly calm and relaxed when we left. We will be back, so good to have a place so close to Glasgow to offer escape from reality.
The only thing I would like to mention as negative, is the quick turnaround of staff. We come back here at least once a year, and always find one or two really brilliant staff who go above and beyond, however, we dont seem to see the same faces again. I understand this is a fast paced industry, however, it might be worth for managers to pay a bit more attention and keep good staff. less