Gleddoch Hotel Spa & Golf, BW Premier Collection by Best Western

Visited hotel through a Groupon offer. Will definitely go back. Beautiful surroundings, excellent & friendly staff, great spa / facilities and delicious food. Stayed over in the junior suite which was very spacious and well presented. Lovely views from room. We stayed mid week so was quiet and we pretty much had pool and other facilities to ourselves. less

The hotel, golf course and leisure centre is lovely. All staff friendly and good food in both the lounge and Restaurant. Not so good - Fire alarm tripped 3 times meaning we were outside in our swimsuits then outside in our pjs at 11:30pm. Hot tubs are worn and bits broke off when we were in the outdoor one. Service was slow for food and drinks. less

We booked this stay to celebrate my friends 40th birthday and from start to finish the stay was beyond all expectations. We arrived early and to our surprise our room was ready and we were checked in early. The room was beautiful we had an executive twin (room 4) and had the most beautiful views. We settled into our room then made our way to the spa where we had treatments booked. The spa itself was lovely. Staff were all very attentive and explained exactly where everything was and what we should expect. I had the moisture facial and was by far the best treatment I have ever had. The massage beds were heated and eliminated discomfort I normally feel on my lower back when lying for a long period of time. We then chilled in the outdoor hot tub for a bit before heading back to our room to get ready for dinner. Dinner was a 3 course from a set menu or we could spend up to £25 each on the main menu, we chose the set menu. Food was lovely, I have no complaints. We then sat for a bit in the bar (nineteenth hole I think it was called) with our pink gins! Breakfast was good. Usual fried breakfast and they also had a variety of cereals and pastries. Once breakfast was finished we went back to the spa for a swim and sauna before checking our at 1 (late check out) on check out we were given a treat bag with crisps water shortbread and an apple,I have never had anything like this in any hotel I have stayed in (and I have stayed in a lot!!!) a small gesture like this can make such an impact and it just sealed a perfect stay. I cant wait to be back and cant believe I have overlooked this hotel on many occasions in the past. Thank you. less

Had an overnight stay. Reception staff gave us a warm welcome and were very helpful. Room was lovely, warm and an incredibly comfortable bed. Evening meal lovely. Only downside was the fire alarm going off halfway through although staff very appologetic. Retired to room only to have the alarm go off again, so stood out in car park until it went off again. Although not hotels fault can't say it made for a relaxing evening. Breakfast very good, good selection. Staff lovely. less

I arrived at the hotel for my mums wedding and was welcomed by friendly staff. Staying here for 2 nights myself and partner had a beautiful room above reception for a very reasonable price. While at the hotel we attended the Vista restaurant for my birthday dinner and enjoyed a great 3 course meal, again this was very reasonable pricing for a 4 star establishment. I had the salmon to start which was beautiful and chicken for main which was cooked to perfection and to finish it off a good old sticky toffee pudding. The Nineteenth restaurant was a great place for a quick bite to eat as well. Breakfast on both mornings was very enjoyable. The room itself was very clean and spacious with plenty of storage for clothes. Hannah the event organiser was fantastic in ensuring the day ran smoothly and was super nice. The bar staff at the wedding Jamie and Alan were absolutely fantastic and their customer service skills were above and beyond any hospitality staff I have came across. The boys made all guests feel so welcome and had great banter. Also Jordan a manager at the hotel went to great lengths to ensure my mums day was special. Overall Gleddoch is a beautiful hotel in a great location with many views across the west coast of Scotland. Also the spa was very relaxing and enjoyable. I already look forward to my next visit. less