Lovely stay, a few things missing.
We stayed last night for our anniversary, we bought the 5pm deal which is an overnight stay, spa facilities, 3 course dinner with Prosecco and breakfast.
Check is was easy and all staff are pleasant, they go out of their way to help you and all are chatty. Thanks a lot to the girl who went and got me a key for the locker at the spa pool when I had forgotten to collect it, I didn’t have to ask for help, she just offered, I was a bit flustered cause I couldn’t find my boyfriend, little things like that are remembered :)
The room was clean and the bed was comfy. We were in room 20, unfortunately there is some
kind of problem with the shower drain or toilet because the smell in the room wasn’t great when we arrived, the smell stayed for the whole time but I guess we got used to it as we ever only noticed when we had left the room and come back.
The spa was chilled, clean, not too busy. The pool is heated. Unfortunately the outdoor hot tub was shut most of our visit.
Dinner at Vista was tasty. We got a little complimentary snapper fish amuse bouche, a cream cheese salmon pot to start, chicken and veg with potato for mains and sticky toffee pudding for dessert. The food was delicious. I found the portion sizes of the mains be a little on the small side, but I know some people do prefer that, and as they are going for the kind of fancy food menu, dishes do tend to be smaller.
Not sure what happened to my chair, but the back support was all wet toward the bottom, left my trousers wet, not sure if the chair had been cleaned before diners came in.
Our waiter Farouk was pleasant and very helpful. We did find the dining experience a little too rushed, every dish was brought out immediately after the other, we arrived at 7pm and we had picked our dishes, picked a wine, and finished eating by 7.30pm. The other diners were in and out fast too. We stayed a little longer to finish our drinks then headed to the bar called Nineteenth. The bar was very, very, quiet, quite brightly lit at night time, some quiet background music playing but it was classical hotel reception background music, it wasn’t really our kind of relaxed place to chill but we didn’t want to head back to the room at 7.45 so we stayed for an hour or so. People later commented that the Nineteenth bar could be so much better, it’s a great space, dim the lights a little, have some mixed age music playing in the evenings, maybe someone singing or playing guitar at the weekends? Change over the tv channels. The 5pm deal seems to attract 20s and 30s couples to the hotel so it would be nice to make it a bit more attractive to that type, even 60s and 70s couples, friends or people on business, Everyone likes a bit of music and a chilled atmosphere in a bar. I’ve never seen a bar so quiet. There were just 2 other couples in there when we left.
However, we then headed to the small Dram bar, where we met a really great barman, sorry I forgot his name (again!) But he made our night, he was very knowledgeable about whiskey and gin, funny, sociable, a gab, and it was more our kind of atmosphere. You can tell that the guests warm to him and feel more relaxed in that bar, he is an asset to the industry and hotel and definitely deserves some kind of bonus for going above and beyond in his drink recommendation skills, banter and patient manner. We sat at up at the bar chatting to a couple of polish guys and an English couple and ended up having a great laugh, just the 6 of us in the bar until 2am with group polish vodka shots, whiskey chat and teaching them all Scottish slang. A night to remember.
Unfortunately we didn’t make our breakfast or spa the next day because we were so hungover haha.
Overall we had a nice time and we will be back at some point.
JamesA4857, General Manager at Gleddoch Hotel, Spa & Golf, responded to this review
Thank you for your complimentary feedback, we are delighted you enjoyed your stay with us.
We will be sure to pass on your kind comments to the team, especially our reception team, Farook and Alan who will be delighted with your feedback.
We very much look forward to welcoming you back to Gleddoch again soon.