Not what I expected
Book a one night special offer for our anniversary. We had looked at the menu online and found the menu to our liking, but were disappointed on arrival as the menu was totally different and did not re... more
Book a one night special offer for our anniversary. We had looked at the menu online and found the menu to our liking, but were disappointed on arrival as the menu was totally different and did not really have anything that my husband wanted. However,the breakfast did go some way to make up for this as it was excellent with plenty of choice of fruit, cereals, toast and then options of cooked breakfast and copious amounts of tea and coffee. The room was basic and slightly lacklustre. There was a significant sagging of the floorboards as you entered the room and bathroom, which was somewhat worrisome.
We did not use the spa facilities, so cannot comment on those, but the bar area was very empty, and so the hotel appeared to be under occupied, even though all the dining tables were set out with Christmas settings. Although the offer was reasonable for the night stay, meal and breakfast; the whole ambience of the hotel was a bit of a letdown. less
Jonathan S, General Manager at Dower House & Spa, responded to this review
Thank you for taking the time to let us know about your stay.
I am sorry that the menu choices were not to your liking, however I am pleased that you enjoyed the breakfast offering.
We are just about to start another program of refurbishment and hope to make improvements to the few remaining bedrooms that need attention shortly.
Please do not be strangers and remember were we are the next time that you are visiting Knaresborough.